UNKNOWN

ADAPTED_NOW

Performs the following functions within the department: reviews and research checks processed for endorsements, kiting, forgeries, and counterfeit; reviews and research electronic transactions and activity to confirm fraud for customers; places holds on suspicious and fraudulent checks; blocks members’ accounts and access based on risk and exposure. The Fraud Investigator I, (FP) is responsible for typical production (ATM, Mobile Deposit, Verafin Alerts, P2P Alerts, BillPay, Fraud Queues, and Western Union) and resolution of unique fraud cases requiring more in-depth research and investigation.

<div><div id="requisitionDescriptionInterface.ID1469.row1">Fraud Investigator I FP-070682</div><div></div><div id="requisitionDescriptionInterface.ID1499.row1"><div id="requisitionDescriptionInterface.ID1515.row1">Description</div> Take the next step toward your new career today! Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation. Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder. We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve. At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve. By joining Woodforest you will become a part of one of the largest employee-owned banks in the country! The Fraud Investigator I, (FP) is responsible for typical production (ATM, Mobile Deposit, Verafin Alerts, P2P Alerts, BillPay, Fraud Queues, and Western Union) and resolution of unique fraud cases requiring more in-depth research and investigation. Uses critical thinking to analyze and resolve unique fraud cases in an appropriate and informed manner. Key Responsibilities: ·  Maintains department performance levels and subject-matter-expertise of the bank’s policies and procedures for efficient and professional case resolution. ·  Analyze and investigate fraud trends using existing resources and tools to recommend and deploy measures to control and reduce fraud losses. ·  Analyze accounts that have been flagged for review by Verafin, P2P, BillPay, and Western Union for suspicious activity and judge whether the activity seems normal or possibly fraudulent. ·  Support department strategies to achieve business goals and minimize fraud losses. ·  Performs the following functions within the department: reviews and research checks processed for endorsements, kiting, forgeries, and counterfeit; reviews and research electronic transactions and activity to confirm fraud for customers; places holds on suspicious and fraudulent checks; blocks members’ accounts and access based on risk and exposure. Competencies Required: ·  Strong working knowledge of bank operations, fraudulent review, and regulations that relate to funds availability, check kiting and check fraud. ·  Solid technology and internet searching skills including proficiency with Microsoft Office (Excel, Word, Outlook, SharePoint) and financial software applications (Mozart, Bancline, Evision). ·  Excellent organizational and time management skills, with the ability to multi-task, maintain accuracy, and meet deadlines in a fast paced, high volume environment. ·  Strong verbal and written communication skills with the ability to maintain confidentiality and professionalism while interacting with customers and internal team members. ·  Customer service orientation with developed analytical and problem-solving skills. ·  Self-starter possessing the ability to work independently while supporting a team environment. ·  Ability to follow directions and apply proper policies, procedures and guidelines. ·  Strong attention to detail and high concern for data accuracy. </div><div></div><div id="requisitionDescriptionInterface.ID1555.row1"><div id="requisitionDescriptionInterface.ID1571.row1">Qualifications</div> Minimum Qualifications/Experience: ·  1+ years’ experience in a fraud detection/investigation or risk management role in the banking or financial services industry; OR an equivalent amount of education/training required. Formal Education & Certification: ·  High School Diploma or equivalent required. ·  Bachelor’s Degree in Business Administration, Banking, Finance or related field preferred. Work Status: ·  Full-Time. Supervisory Responsibility: ·  None. Travel: ·  0% - Negligible amount of travel expected. Working Conditions: ·  Conditions involve lifting no more than ten pounds, sitting most of the time, but may involve walking, moving, or standing for brief periods, and occasionally lifting and carrying articles like files, ledgers, folders, etc. Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing herein restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Woodforest is an Equal Opportunity Employer, including Disability and Veterans.</div><div></div><div id="requisitionDescriptionInterface.ID1611.row1">Job: Operations</div><div id="requisitionDescriptionInterface.ID1661.row1">Primary Location: Texas-The Woodlands</div><div id="requisitionDescriptionInterface.ID1711"></div><div id="requisitionDescriptionInterface.ID1761.row1">Schedule: Full-time</div><div id="requisitionDescriptionInterface.ID1811.row1">Work Locations: <div>TX - Operations Center-0100 </div><div>25231 Grogans Mill Rd </div><div> The Woodlands 77380</div></div><div id="requisitionDescriptionInterface.ID1923"></div><div id="requisitionDescriptionInterface.ID1965"></div><div id="requisitionDescriptionInterface.ID2015.row1">Unposting Date: Ongoing</div><div id="requisitionDescriptionInterface.ID2067.row1">Organization: Texas - Houston</div></div>

Woodforest National Bank

Fraud Investigator I FP

Analysis Skills

Banking Operations

Banking Services

Business Administration

Business Banking

Communication Skills

Customer Relations

Customer Support/Service

Data Quality

Detail Oriented

Finance

Finance Software

Financial Services

Fraud Investigation

High School Diploma

Internet Search

Microsoft Excel

Microsoft Office

Microsoft Outlook

Microsoft SharePoint

Microsoft Word

Multitasking

Needs Assessment

Operational Audit

Organizational Skills

Presentation/Verbal Skills

Problem Solving Skills

Regulations

Risk

Risk Management

Time Management

Trend Analysis

Writing Skills

FEED

D. Consults with legal staff for assistance in preparing cases for presentation at hearings or in court; testifies in formal hearings and court proceedings; presents evidence of investigative findings; and works with legal staff to prepare responses to complaints, requests for information, and other correspondence to ensure that legal issues are properly addressed. A. Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend repeatedly, identify colors, hear with aid, see, write, count, read, speak, analyze, alphabetize, lift and carry 15-44 lbs., perceive depth, operate a motor vehicle, and operate motor equipment.

''21535'',''true'',''21535'',''false'',''Submission for the position: Investigator II - Office of Professional Standards - Health Services Division - Huntsville (025596) - (Job Number: 26001966)'',''false'',''21535'',''false'',''true'',''Investigator II - Office of Professional Standards - Health Services Division - Huntsville (025596)'',''HEALTH SERVICES'',''HEALTH SERVICES'',''United States-Texas-HUNTSVILLE'',''United States-Texas-HUNTSVILLE'','''','''','''','''','''','''',''Office and Administrative Support'',''Office and Administrative Support'',''Regular'',''Regular'',''Full-time'',''Full-time'','''','''',''Moderate'',''Moderate'',''$3,693.87 (RET 2.5% Less)'',''$3,693.87 (RET 2.5% Less)'',''Monthly'',''Monthly'',''Longevity Pay'',''Longevity Pay'',''No'',''No'',''No'',''No'',''No'',''No'','''','''',''Non-exempt'',''Non-exempt'',''Jun 3, 2026, 5:00:00 AM'',''Jun 3, 2026, 5:00:00 AM'',''Jun 13, 2026, 4:59:00 AM'',''Jun 13, 2026, 4:59:00 AM'',''!*!I. Job SummaryPerforms moderately complex investigative work in the Office of Professional Standards for the Health Services Division. Work involves conducting investigations. Works under general supervision with limited latitude for the use of initiative and independent judgment.II. Essential FunctionsA. Collects medical and administrative data regarding inmates; and conducts background and personal history investigations and examinations, reviews records, and verifies information of alleged violations of laws, rules, and regulations to include interviewing inmates, witnesses, and staff in various geographic locations; and evaluates and summarizes investigative findings.B. Assists in the development, planning, and coordination of detailed investigations and examinations including special studies to ensure compliance with court orders, consent decrees, American Correctional Association (ACA) standards, and Health Services policies and administrative directives; and collects and maintains investigative data and analyzes trends.C. Assists in the resolution of health care disputes; responds to inquiries and correspondence and recommends solutions; monitors program activities to ensure compliance with policies and procedures; and serves as the liaison with health care staff, other agencies, organizations, and the public.D. Consults with legal staff for assistance in preparing cases for presentation at hearings or in court; testifies in formal hearings and court proceedings; presents evidence of investigative findings; and works with legal staff to prepare responses to complaints, requests for information, and other correspondence to ensure that legal issues are properly addressed.E. Trains and supervises others regarding the Office of Professional Standards and Health Services policies and procedures.<ul><li>Performs a variety of marginal duties not listed, to be determined and assigned as needed.</li></ul>'',''!*!III. Minimum QualificationsA. Education, Experience, and Training<ol><li>Bachelor''s degree from a college or university accredited by an organization recognized by the Council for Higher Education Accreditation (CHEA) or by the United States Department of Education (USDE). Major course work in Behavioral Science, Health Care Administration, or a related field preferred. Each year of experience as described below in excess of the required two years may be substituted for thirty semester hours from an accredited college or university on a year-for-year basis.</li><li>Two years full-time, wage-earning experience in health services administration, clinical management, case processing, case management, nursing, counseling, or health services education or training experience to include conducting investigative or clinical assessments.</li><li>Must have or be able to obtain a Certified Texas Contract Manager (CTCM) certification within twelve months from the date of employment.</li></ol>Must maintain valid certification for continued employment in position.Selected applicants without required license(s) must sign a Credential Contingency Agreement that will remain in effect only until the initially established expiration date. Failure to comply with this contingency statement will result in separation from employment. Credential Contingency Agreements will not be extended or renewed as a result of an employee's separation from employment or acceptance of another position.<ol start="4"><li>Experience in the supervision of employees preferred.</li></ol>B. Knowledge and Skills<ol><li>Knowledge of methods and procedures of medical record keeping.</li><li>Knowledge of investigative principles, techniques, and procedures.</li><li>Knowledge of court procedures, practices, and rules of evidence.</li><li>Knowledge of state and federal laws, rules, regulations, and statutes relevant to the program area.</li><li>Knowledge of agency and departmental organizational structure, policies, procedures, rules, and regulations preferred.</li><li>Skill in conducting investigations by personal interviews and examining records.</li><li>Skill to review and interpret data, medical records, and other records and to make evaluations based on established criteria.</li><li>Skill in technical writing, collecting, and analyzing data and preparing technical reports and responses.</li><li>Skill to plan course of action to meet changing situations.</li><li>Skill to review legal proceedings and documents and to interpret pertinent provisions of laws and regulations.</li><li>Skill to communicate ideas and instructions clearly and concisely.</li><li>Skill to coordinate with other staff, departments, officials, agencies, organizations, and the public.</li><li>Skill to interpret and apply rules, regulations, policies, and procedures.</li><li>Skill to train and supervise the work of others.</li><li>Skill in the use of Microsoft Office Suite or equivalent to include word processing, spreadsheet, database, or presentation software programs preferred.</li><li>Skill to read, write, and speak Spanish preferred.</li></ol>IV. Additional Requirements with or without Reasonable AccommodationA. Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend repeatedly, identify colors, hear with aid, see, write, count, read, speak, analyze, alphabetize, lift and carry 15-44 lbs., perceive depth, operate a motor vehicle, and operate motor equipment.B. Conditions include working inside, working around machines with moving parts and moving objects, radiant and electrical energy, working closely with others, working alone, working protracted or irregular hours, and traveling by car, van, bus, and airplane.C. Equipment (machines, tools, devices) used in performing only the essential functions include computer and related equipment, dictation equipment, calculator, copier, fax machine, telephone, dolly, and automobile.'',''!*!Please note that applications submitted via handwritten forms, email, mail, or fax will not be accepted. Your job application must be completely filled out and include all employment, do not limit employment to the past 10-15 years. Your application must contain complete job histories, which include job titles, name of employer, dates of employment, supervisor's name and phone number, and a description of duties performed, and whether it was full-time or part-time and hours per week. If any of this information is not provided, your application may be rejected as incompleteIf you are scheduled for an interview and require any reasonable accommodation in our interview process, please inform the hiring representative who contacts you to schedule your interview. Whenever possible, please give the hiring representative sufficient time to consider and respond to your request.Only candidates selected for an interview will be contacted.<ul><li>Outside applicants will be required to submit to pre-employment drug testing as a condition of employment.*</li></ul>Questions regarding this posting may be directed to:Harmony LopezHuman Resources Headquarters2 Financial Plaza, STE 600Huntsville, TX 77340PH (936) 437-3139EMAIL hr.selectionsteam1@tdcj.texas.gov'',''!*!Please note that applications submitted via handwritten forms, email, mail, or fax will not be accepted. Your job application must be completely filled out and include all employment, do not limit employment to the past 10-15 years. Your application must contain complete job histories, which include job titles, name of employer, dates of employment, supervisor's name and phone number, and a description of duties performed, and whether it was full-time or part-time and hours per week. If any of this information is not provided, your application may be rejected as incompleteIf you are scheduled for an interview and require any reasonable accommodation in our interview process, please inform the hiring representative who contacts you to schedule your interview. Whenever possible, please give the hiring representative sufficient time to consider and respond to your request.Only candidates selected for an interview will be contacted.<ul><li>Outside applicants will be required to submit to pre-employment drug testing as a condition of employment.*</li></ul>Questions regarding this posting may be directed to:Harmony LopezHuman Resources Headquarters2 Financial Plaza, STE 600Huntsville, TX 77340PH (936) 437-3139EMAIL hr.selectionsteam1@tdcj.texas.gov'',''!*!The following Military Occupational Specialty codes are generally applicable to this position. Applicants must fully complete the summary of experience to determine if minimum qualifications are met.Military Crosswalk Guide - Prepared by the State Auditor''s OfficeTexas State Auditor''s Office - Job Descriptions'',''!*!The following Military Occupational Specialty codes are generally applicable to this position. Applicants must fully complete the summary of experience to determine if minimum qualifications are met.Military Crosswalk Guide - Prepared by the State Auditor''s OfficeTexas State Auditor''s Office - Job Descriptions'',''!*!The State of Texas is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, sex, religion, age or disability in employment or the provision of services. You may make copies of this application and enter different position titles, but each copy must be signed. Resumes will not be accepted in lieu of applications, unless specifically stated in the job vacancy notice.'',''!*!The State of Texas is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, sex, religion, age or disability in employment or the provision of services. You may make copies of this application and enter different position titles, but each copy must be signed. Resumes will not be accepted in lieu of applications, unless specifically stated in the job vacancy notice.'',''false'',''21535'',''21535'',''true'',''21535'',''false'',''Submission for the position: Investigator II - Office of Professional Standards - Health Services Division - Huntsville (025596) - (Job Number: 26001966)'',''false'',''21535'',''false'',''true''

Texas Dept of Criminal Justice

Investigator II - Office of Professional Standards - Health Services Division - Huntsville (025596)

Administrative Management

Auditing

Behavioral Health

Calculators

Case Management

Certified Case Manager (CCM)

Clinical Assessment

Consulting

Contract Management

Copying Machines

Data Analysis

Data Collection

Depth Perception

Educational Accreditation

Electricity

Fax Machines

Federal Laws and Regulations

Health Education

Health Science

Healthcare

Healthcare Administration

Higher Education

Human Resources

Legal

Machine Tool

Maintain Compliance

Medical Records

Medical Treatment

People Management

Presentation Software

Record Keeping

Reporting Skills

Request for Information (RFI)

Spreadsheets

State Laws and Regulations

Team Player

Technical Writing

Training/Teaching

Word Processing

Human Resources Investigator - PCN 8786. Salary Administrative Management AM4 226 Days.

Human Resources Investigator - PCN 8786JobID: 11823Position Type: Business Professional/ManagerDate Posted: 1/28/2026Location: HUMAN RESOURCESAdditional Information:Show/HideSalary
Administrative Management
AM4
226 DaysUp to $82,949 commensurate with experience

Humble Independent School District

Human Resources Investigator - PCN 8786

Investigator Jobs in Conroe, TX

Investigator Jobs in Conroe, TX

Resume Resources

Get noticed by top employers!

Investigator Jobs in Conroe, TX

Fraud Investigator I FP Woodforest National Bank

Investigator II - Office of Professional Standards - Health Services Division - Huntsville (025596) Texas Dept of Criminal Justice

Human Resources Investigator - PCN 8786 Humble Independent School District

Resume Resources