Your Impact Operate the TMC's advanced traffic management system (ATMS); Monitor radios/police scanners, CCTV displays, and system map for incidents; Monitor computerized traffic signal and ramp metering activities; Dispatch traffic signals malfunctions and highway maintenance calls to appropriate personnel or jurisdictions; Perform record keeping tasks, keyboard entries and generate daily reports; Monitor and update all variable message signs including dial-up portable signs Who You Are Required Qualifications A minimum of a High School diploma or equivalent is required Must possess a valid Driver's License Must be willing to work all shifts including weekends, overnights and holidays Proficient with various computer/software systems - including MS Office, GIS and web-based information systems Must have an aptitude for providing exceptional customer service Exercise responsible and ethical decision-making regarding company funds, resources and conduct and adhere to WSP's Code of Conduct and related policies and procedures Proven track record of upholding workplace safety and ability to abide by WSP's health, safety and drug/alcohol and harassment policies Applicants must be able to pass a background/criminal history check Preferred Qualifications In-depth knowledge of local roadways Ability to communicate clearly both verbally and written Strong attention to detail Ability to professionally interact with co-workers and client staff Ability to perform with minimal supervision Ability to multi-task and remain calm during high pressure situations Compensation and Benefits: WSP provides a comprehensive suite of benefits including medical, dental, vision, disability, life, and retirement savings focused on a providing health and financial stability throughout the employee's career. Expected Salary: $33,200 - $54,780 WSP USA is providing the compensation range and general description of other compensation and benefits that the company in good faith believes it might pay and/or offer for this position based on the successful applicant's education, experience, knowledge, skills, and abilities in addition to internal equity and geographic location.