Comprehensive training and ongoing guidance are provided to ensure you feel confident and supported in your role.
Key Responsibilities:
Respond to client inquiries regarding vacation options and travel details
Assist with booking support for flights, hotels, cruises, and vacation packages
Provide clear communication before, during, and after travel
Review reservations for accuracy and completeness
Maintain organized client records and documentation
Deliver high-quality customer service with professionalism and care
Qualifications:
Strong communication skills (written and verbal)
Comfortable navigating online systems and booking platforms
Detail-oriented with solid organizational skills
Ability to work independently in a remote environment
Prior customer service experience is helpful but not required
What We Offer:
Structured onboarding and step-by-step training
Access to travel booking tools and supplier resources
Flexible remote work environment
Collaborative and supportive team culture
Who This Role Is Ideal For:
Individuals seeking entry into the travel industry
Career changers exploring a new field
Professionals returning to the workforce
Candidates looking for a remote, service-focused role
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information.
Position Overview:
We are currently seeking motivated and service-oriented individuals to join our team in a fully remote Travel Customer Support role.
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The role supports HR and Total Rewards operations through benefits administration, regulatory compliance activities, vendor data management, reporting, and audits, while serving as a subject matter expert in HRIS and benefit system functionality. Benefits:
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For job description pls visit this url https://hamiltoncollege.wd115.myworkdayjobs.com/HamiltonCollegeJobOpportunities/job/Clinton-NY/Enterprise-Applications-Analyst_JR100132.
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