Under the direction of the Information Technology {IT) Manager I, the IT Associate is responsible for client services, including but not limited to, mainframe maintenance and support (e.g., TSO, ISPF and Endeavor); monitoring the availability and security of DMV's information assets, systems and infrastructure, and providing immediate resolutions and/or escalation processes; and providing Enterprise Service Desk support during non-business hours. Using the online application system as specified in this announcement is the preferred method of applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement.