The leader works across a matrixed service ecosystem, partnering with Field Service Managers, Designated Service Engineers, Domain Engineers, Client Delivery Executives, and cross-functional Dell teams to improve service responsiveness, shorten turnaround time, sustain maximum uptime, and maintain strong operational performance. Director, Data Center Field Services – AI InfrastructureThe Director, Data Center Field Services – AI Infrastructure leads service delivery for Dell’s most complex and high-profile AI infrastructure environments.