This is sedentary work requiring the exertion of up to 10 pounds of force occasionally and a negligible amount of force frequently or constantly to move objects; work requires climbing, stooping, reaching, pulling, lifting, standing, walking, grasping, and repetitive motions; vocal communication is required for expressing or exchanging ideas by means of the spoken word and conveying detailed or important instructions to others accurately, loudly, or quickly; hearing through oral communications and/or to make find distinctions in sound; visual acuity is required for preparing and analyzing written or computer data, determining the accuracy and thoroughness of work, and observing general surroundings and activities; the worker is not subject to outside environmental conditions. Understanding of Human Resource rules and regulations, mobile devices and mobile device management solutions, hosted telephone solutions, print management programs, audio visual solutions, and departmental service level agreements.