Participates in on-call rotation Preferred Qualifications: 4 year degree in MIS, Computer Science, or other related area Experience deploying and administering Windows OS and application packages Experience deploying and administering Apple iOS in a Windows environment Experience with Mobile Device Management (MDM) Experience with PowerShell or other scripting language Experience with Active Directory and GPO management Required Knowledge, Skills Experience: Specified Preferred Knowledge, Skills Experience: Experience in a hospital information systems department Experience with thin/zero clients Experience with VMWare Experience with printer management and deployment service Epic device certification Microsoft Certification ITIL Certification. Qualifications, Knowledge Experience Required Qualifications (Including any licensure, certification, education): Associate degree in Computer Technology or related field or equivalent professional certification and experience De-escalation training prior to performing direct patient care or within 90 days of hire All clinical night staff routinely working between the hours of 2300-0700 that work in Acute Rehab, Med Tele, Med Surg, Birthways, PEDS, NICU, and Oncology AND all clinical staff that work in Nursing Support Team, Behavioral Health, ED, ICCU, and House Managers will be required to take the combative patient response team training within 90 days of hire and must maintain throughout employment.