Must be able to perform duties, show patience, demonstrate composure, and resolve conflict with frustrated and emotional people; Must be able to observe and interpret facial expressions and gestures; listen and communicate in a variety of formal and informal settings through oral and written mediums including report writing and business correspondence; communicate technical information in a user-friendly manner; Must be able to review, analyze, remember and manipulate information; read and enter data accurately into a computer; organize financial information, and multitask and prioritize with competing deadlines; Must possess good analytical skills and problem-solving skills; work independently and escalate unresolved issues to Manager appropriately; and. In the performance of respective tasks and duties, the employee is expected to successfully perform quality work within deadlines with or without supervision, to interact professionally with other employees, customers and vendors; to work effectively as a team contributor on all assignments and to work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.