Manage support for enterprise and business-critical applications, including but not limited to:ERP & Enterprise Systems: JDE, SAP BusinessObjectsQuality & Manufacturing Systems: Caliber QMS, LIMS and other regulated applicationsSupply Chain & Logistics: Coupa P2P, Manhattan WMS, Liaison EDICommercial Systems: Veeva CRM, corporate and marketing websitesOther Enterprise Applications: Additional applications transitioned into the Application Support organization based on defined support and service requirements. The position will manage a geographically distributed team of internal staff and strategic partners to deliver reliable, secure, and compliant application support services 24x6.The ideal candidate will have deep expertise in application operations management, ITIL practices, vendor management, and regulated industry compliance (FDA, SOX, GxP), with the ability to collaborate effectively across global business units and IT functions.