Maintains specialized working knowledge of advising-related systems, including CRM/SRM and student information systems, academic planning and degree audit tools, scheduling systems, and reporting resources and uses to troubleshoot complex issues, solutions, or referrals. Analyzes advising data, reports, stakeholder feedback, and information from multiple sources to evaluate complex challenges, identify trends and barriers, and collaborates with campus partners to determine opportunities to improve advising services and the student experience.