Extensive experience supporting:Microsoft 365 Administration (SharePoint, Teams, and related services)Windows Server AdministrationBasic networking concepts & troubleshootingPC hardware & software troubleshooting Supported end users in an MSP or other client-facing IT setting and juggled multiple tickets or projects at once. This role is for someone who likes troubleshooting, talking with end users, and helping businesses use technology to its full potential, not just "fix tickets."You'll support the team by taking on the hardest technical issues, helping others work through complex problems, and setting a high bar for quality and communication, not just "fix tickets."This position is 100% onsite at our Lafayette, LA office.