261 Results for

IT Support Jobs in Baltimore, MD

Jobs

New!

Falls Church, VA1 day ago

Full-time
Employee

This role requires strong troubleshooting skills, responsiveness, and adherence to SLA-driven support models. Our technologists have always gone the extra mile to help our federal clients succeed.

New!

Aberdeen, MD1 day ago

$175,000–$175,000 Per Year

Coordinate with the Global Logistics Manager and Warehouse Manager to support network-enabled inventory systems, asset tracking software, and ERP tools. · Manage daily network operations, including monitoring, performance optimization, and resolving network faults supporting all contract personnel.

Washington, DC11 days ago

Provide day-to-day support for audio-visual (AV/VTC) systems, meetings, and video calls . Manage IT tools like Intune, Azure, Bomgar, Active Directory, and inventory systems .

Arlington, VA30+ days ago

Temporary
Contractor
Full-time

Qualifications: • Requirement - At least 5-7 years of telecommunications and networking experience with technologies such as PSTN, VoIP, call centers, IVR, UCaaS, CCaaS, SIP, SBCs, QoS, cloud. The portfolio of voice products includes Microsoft Teams Phone, Cisco Call Manager, Five9 call center solutions, video intercoms, and legacy voice services.

Arlington, VA21 days ago

We deliver practical, credible and defensible results offering actionable insights by applying data-driven and analytics-based approaches in combination with multidisciplinary talent, subject matter experts, and tangible and repeatable assets in the form of databases, models, approaches and techniques. Our employee-owners pride themselves on their ability to apply deep analytical rigor and innovative thought that assist clients in understanding and solving a myriad of challenging resource planning and management problems.

Ellicott City, MARYLAND30+ days ago

Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory .

Arlington, VA21 days ago

$65,000–$73,000 Per Year

JASINT participates in E-Verify and will provide the federal government with I-9 information to confirm that all new hires are authorized to work in the U.S. To learn more about E-Verify, please visit dhs.gov/e-verify. The person in this position will provide trouble shooting and assistance with classroom equipment; images and repairs classroom equipment; and simulates or recreates user problems to resolve operating difficulties.

New!

Washington, DC2 days ago

$90,000–$104,000

Founded in 1997 and headquartered in Washington, DC, Expression provides data fusion, data analytics, AI/ML, software engineering, information technology, and electromagnetic spectrum management solutions to the U.S. Department of Defense, Department of State, and national security community. We were ranked #1 on the Washington Technology Fast 50 list of fastest-growing small business Government contractors and recognized as a Top 20 Big Data Solutions Provider by CIO Review.

New!

Columbia, MD1 day ago

This is a hands-on role where you'll spend time throughout the office troubleshooting issues, setting up and maintaining computers and mobile devices, helping with hardware and software installs, and making sure employees have the tools they need to do their jobs successfully. This role is ideal for someone early in their IT career who wants real exposure to day-to-day technology support across an entire organization - from troubleshooting hardware and software issues to helping employees face-to-face throughout the office.

Millersville, MD30+ days ago

Strong analytical skills to diagnose and resolve technical issues promptly, utilizing systematic troubleshooting methodologies to address both hardware and software challenges effectively. Proficient in configuring and troubleshooting wireless networks, ensuring seamless connectivity and addressing issues related to signal strength, security, and network performance.

Baltimore, MD30+ days ago

Remote

Full-time

Establishes regular meetings with other Service Desk staff to review aging of assigned service requests, share documentation and resolution of high severity issues, and drive solutions to minimize high severity issues. This role provides technical direction, manages customer relations, and performs related duties as assigned in order to document, assist and resolve tier 1 and 2 issues reported to the Service Desk.

Washington, Washington, DC13 days ago

Overview: Responsible for providing high-level customer service to resolve IT-related issues, isolate problems, determine and implement solutions as well as diagnosis and request additional support staff. Provides first-level telephone, email, and web support for computer systems, software, hardware, and telecommunication systems.

Baltimore, MD30+ days ago

Full-time

Our vast array of services - educational, employment, vocational, residential, habilitative, and behavioral health - is delivered through a network of national and international affiliates. This allows us to take a comprehensive, holistic approach to improving the lives of every person we serve - those who receive and those who reap the benefits of our innovative, responsive solutions.

Rockville, MD30+ days ago

This role is responsible for supporting mobile devices, assisting end users with technical issues, maintaining device inventory, and providing general help desk support. ASSYST is seeking a Fleet Management IT Operational Support professional to provide technical support for department-issued devices and assist with IT operations related to fleet management systems.

Arlington, VA30 days ago

$35,880–$35,880

As an established Managed Service Provider with clients both domestically and internationally, we specialize in providing top-notch network and computer support and IT consulting services to small and mid-size organizations. The primary focus of this position will be to learn and provide support of desktop and laptop systems, including break/fix service, operating system and application loading, application configurations and user settings, and desktop administrative duties.

Jessup, MD30+ days ago

Full-time

In addition to operational support, the Senior IT Support Analyst actively contributes to problem management, knowledge development, service improvement initiatives, and cross-team collaboration, helping to elevate the overall effectiveness and maturity of IT Service Operations globally. The role has a high level of interaction with end users, IT peers, technical specialists, and external service providers, and plays a key role in maintaining service stability and user satisfaction.

Washington, DC30+ days ago

Full-time

A leading eDiscovery technology and consulting firm headquartered in Washington, DC is looking for an IT Support Specialist in the eDiscovery space with a passion for technology, a strong technical background and excellent problem-solving skills. This position includes working with a variety of internal & external team members including fellow Project Managers, business development team, attorneys, company or government representatives, and other legal staff.

Washington, DC13 days ago

DirectViz Solutions (DVS) is a dynamic and rapidly growing government contractor committed to delivering innovative IT solutions that address the mission-critical needs of our government clients. The HQ VIP Support Service Desk role provides high‑touch, white‑glove IT support for executive leadership within a government environment.

Arlington, VA30+ days ago

This role supports applications, resolves technical issues, and ensures the effective operation of systems and technology used in daily operations. The position combines user support, systems administration, and basic business analysis to improve system performance, support users, and maintain data integrity.

Silver Spring, Maryland30+ days ago

$66,000–$106,000 Per Year

Network Touch Labor:Perform basic network-related tasks, including patching network cables, resetting network devices (e.g., switches, routers), and verifying connectivity for endpoint devices. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies.

Arlington, VA30+ days ago

$72,000–$90,000 Per Year

Offers are based on factors, such as but not limited to, the candidate's experience, education, training, key skills/critical skills, security clearances, and prevailing market and business conditions. STR is seeking an IT Support Specialist with ACTIVE SECRET CLEARANCE to play a hands-on role in keeping our employees productive and our technology running smoothly.

Columbia, MD30+ days ago

Full-time

From conducting site surveys and preparing engineering plans to installing systems and training personnel, your work ensures the reliability and readiness of IT resources in mission-critical environments. You’ll work directly with users and infrastructure to resolve Tier 2 and Tier 3 issues related to workstations, servers, printers, peripherals, and teleconferencing equipment.

Washington, DC13 days ago

The AV Support Manager is responsible for managing and delivering enterprise audio‑visual services supporting government facilities, conference rooms, executive meetings, and mission‑critical events. DirectViz Solutions (DVS) is a dynamic and rapidly growing government contractor committed to delivering innovative IT solutions that address the mission-critical needs of our government clients.

Columbia, MD30+ days ago

Full-time

Your primary responsibility will be deploying and configuring computer systems through Microsoft Deployment Toolkit (MDT) servers, managing both new deployments and the reimaging of recycled workstations. Beyond imaging, your duties will include installing, troubleshooting, and maintaining communications equipment and peripheral devices, ensuring seamless connectivity and operational readiness throughout the enterprise.

Columbia, MD30+ days ago

Full-time

The Voice IT Field Support Specialist supports the installation, maintenance, and troubleshooting of computing and communications equipment while following established security and operational procedures. Work may be performed independently or in coordination with site personnel and may include physical setup, equipment transport, and on-site troubleshooting activities.

Hanover, Maryland30+ days ago

In this role, you will monitor ICAM systems and provide Tier 1 and Tier 2 support, assisting customers with integration and troubleshooting issues related to Enterprise and IC Attribute and Authorization services. Overview: BigBear.ai is seeking an IT Infrastructure Support Specialist to provide support for an existing Operations Center managing a suite of Identity, Credential, and Access Management (ICAM) systems.

Baltimore, MD30+ days ago

We are a Fortune 200 company, 19,000 colleagues strong serving more than 10 million customers at six energy companies -- Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco). Performs and/or manages activities relating to planning, designing, building, and maintaining IT services, projects, portfolios, products and processes.

Washington, DC11 days ago

Full-time

They are responsible for handling requests that are submitted by our customers (typically by phone) and in all cases using good judgment and timeliness in responding to and resolving each issue to the customer’s satisfaction. The overall performance objective of the Support Engineer I is to provide the best possible support and customer service to our clients.

Columbia, MD30+ days ago

$57,200–$87,900 Per Year

The usual and customary methods of performing the job's functions require the following physical demands: Significant lifting, carrying, pushing, and/or pulling; some stooping, kneeling, crouching, and/or crawling; periodic work in tight areas. AT&T has an opening for an IT Field Support Specialist: To support our end-user community by providing Tier 2 and 3 on-site and remote supports for computer workstations, servers, printers, peripherals, and teleconferencing equipment.

college park, MD30+ days ago

In this demanding, customer-facing role, the candidate will regularly interact with client-side stakeholders to address complex organization-specific business process needs and provide on-demand technical solutions. A potential applicant should be comfortable resolving Tier 2 & 3 technical support via screen sharing apps and direct phone calls.

Columbia, MD30+ days ago

Full-time

The usual and customary methods of performing the job's functions require the following physical demands: significant lifting, carrying, pushing, and/or pulling; some stooping, kneeling, crouching, and/or crawling; periodic work in tight areas. The job duties of the IT Field Support Specialist are as follows: Conducts sites surveys; assesses and documents current site configuration and user requirements.

Washington, DC24 days ago

This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the contractor assigned to this position.

Washington, DC24 days ago

Annapolis Junction, MD30+ days ago

$55,000–$62,000

The usual and customary methods of performing the job functions require the following physical demands: Significant lifting, carrying, pushing, and/or pulling; some stooping, kneeling, crouching, and/or crawling; periodic work in tight areas. The Hardware Technician (IT Field Support Specialist 2) provides Tier 2 and 3 on-site and remote supports for computer workstations, servers, printers, peripherals, and teleconferencing equipment.

Silver Spring, MD30+ days ago

ActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security, and IT Managed Services. In this role, you will provide help desk support to Department of Commerce desktop users and support IT systems used in offices, on research vessels, and on research aircraft.

Rockville, Maryland30+ days ago

$74,000–$79,000 Per Year

This role provides expert-level troubleshooting, supports enterprise systems, leads root cause analysis, and collaborates with system and network administrators to resolve persistent or critical technical incidents. The Help Desk Specialist (Tier 3) serves as the highest internal escalation point for resolving complex technical issues and ensuring the stability of IT systems and infrastructure.

Washington, DC12 days ago

$28.48

This position will provide day-to-day meeting support and perform audio visual teleconferencing (AV/VTC) tasks such as completing Help Desk tickets and responding to telephone requests for AV/VTC assistance, maintaining active status board on system readiness, duplicating services, providing support for special events, and ensuring that all AV/VTC equipment is operational and set up properly. •Also provide day-to-day Information Technology (IT) technical support for software and hardware, network connectivity, conference rooms, hoteling space and telephony.

New!

Towson, MD4 days ago

$50,000–$65,000 Per Year

The Junior IT Technician will triage incoming technology needs, solve hardware and software issues, support desk equipment and computers, and use Splashtop to provide remote support when an issue does not require an in-person visit. Troubleshoot existing network issues such as slow connections, Wi-Fi drops, printer/scanner connectivity, DHCP/DNS symptoms, VLAN or SSID access issues, and physical cable failures.

Rockville, Maryland12 days ago

$68,000–$70,000 Per Year

Assuming responsibility for assisting Government staff with remediation of security incidents including but not limited to: removal of the threat or vulnerability, removal of End-of-Life software, manually patching, anti-virus scans, manual update of automated patching software, malware scans, and device re-image Qualifications: Experienceand Qualifications. TheTechnicianmust be responsible for immediate escalation of security incidents found in theclientenvironments as reported by the NIH Incident Response Team (IRT) and the appropriate ISSO.The technician must work with the customer to resolve incidentsand escalate to Tier 3 SMEs if resolution is not found.

Rockville, Maryland30+ days ago

$60,000–$64,000 Per Year

This role serves as the first point of contact for troubleshooting hardware, software, and network issues, resolving routine problems, and escalating more complex incidents when necessary. Troubleshoot and resolve Tier 1–2 issues related to desktops, laptops, mobile devices, printers, software applications, email, and network connectivity.

New!

Maryland, MD2 days ago

$23.08–$28.85

The ideal candidate will provide end-user deskside and remote support for Windows, macOS, and iOS devices, assist with hardware/software troubleshooting, ticket management, endpoint management, and support NIH security compliance requirements. This role supports a fast-paced customer environment and will work closely with federal leads and IT teams to ensure high-quality service delivery, strong documentation, and timely remediation of incidents and security vulnerabilities.

Washington, DC, DC21 days ago

The ideal candidate is a hands-on engineer—not a help desk technician—with strong experience in systems engineering, security integration, and federal compliance frameworks. Otoe Missouria Group (OMG) is a tribally owned business dedicated to delivering high-quality solutions across a range of industries.

Maryland, MD30+ days ago

$28–$32

Provide Tier II/Tier III end-user support for Microsoft Windows 10/11 and macOS (Big Sur, Monterey and later) environments, including OS configuration, troubleshooting, and performance optimization. Salary at LCG is determined by various factors, including but not limited to role, location, the combination of education/training, knowledge, skills, competencies, certifications, and work experience.

Maryland, MD27 days ago

$30–$38

Certifications : Demonstrated ability to leverage AI-powered tools (e.g., ChatGPT, Microsoft Copilot) to enhance productivity in desktop support operations, including troubleshooting technical issues, generating incident reports, documenting resolutions, developing user training materials, and guiding team members in using Microsoft 365 Copilot to improve collaboration, streamline workflows, and accelerate issue resolution. Salary at LCG is determined by various factors, including but not limited to role, location, the combination of education/training, knowledge, skills, competencies, certifications, and work experience.

Arlington, VA30+ days ago

Job Description: Seeking a broadly experienced Candidate to provide Tier 1 and 2 support for multiple domains with users locally and remotely. The candidate will be expected to: Communicate and interface with customer and Site Lead on issues and daily tasking.

Washington, DC30+ days ago

$110,000–$130,000

Responsibilities: Overseeing the day-to-day supervision of the firm’s Service Desk Analysts to provide quality customer service to all of the firm’s staff in support of the firm’s IT Service Desk. Providing support and maintenance of all computers and printers; ensuring timely resolution of issues (i.e., end-user application support and system issues are identified, prioritized and resolved).

Washington, DC30+ days ago

The Mid-level Help Desk Support Technician provides support to distributed PC/networking environments, including installation, testing, repair, and troubleshooting for stand-alone PCs, PCs linked to networks, printers, and other computer peripherals. Troubleshoot computer problems, perform hardware and software diagnostics, coordinate needed repairs, resolve computer system problems, including coordination between users and components of a local area network, and participate in the evaluation of system configuration and software.

New!

Washington, DC6 days ago

They provide tailored IT configurations and training sessions for VIP users based on their specific roles and preferences and establish/maintain a dedicated VIP support line, including phone, email, and chat channels. Strategic Operations Solutions, Inc. (STOPSO) is seeking a candidate for the role of Helpdesk III/VIP Support Specialist serving a military customer.

Baltimore, Maryland16 days ago

Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023–2025) and as one of America's Greatest Workplaces for Women in 2025. Most new hires are typically placed within the lower to mid-portion of the range; offers above that level are reserved for candidates with advanced or highly specialized qualifications.

Baltimore, Maryland30+ days ago

$19–$21 Per Hour

Minimum of one year experience serving in a help desk role and experience with Windows Operating System workstation/server, Microsoft Systems Management Server (SMS), Microsoft Exchange/Outlook, client/server applications, Transmission Control Protocol/Internet Protocol (TCP/IP), very high speed Backbone Network Service (vBNS), Multi-Protocol Label Switching (MPLS), VoIP, and Cisco routers. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

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IT Support Jobs in Baltimore, MD

Jobs

Help Desk SpecialistCompany Confidential

Network ManagerBERING STRAITS PROFESSIONAL SERVICES LLC

Audio Visual TechnicianProKatchers

Tier 2- Telecom / Voice Analyst (Cisco Call Manager / Teams Phone)Trigyn Technologies Inc

IT Help Desk Support & Endpoint AdministratorTechnomics

IT Help Desk Support - Level IIK2 Staffing

Tier 2 IT Support-Classroom SupportJASINT

IT Administrator (Deskside Support Specialist)Expression

IT Desk Support AnalystAmerican Pest

MSP - IT Client Support TechnicianOmegaCor Technologies

Supervisor, IT SupportTriWest Healthcare Alliance

IT Support SpecialistGoodwill of Greater Washington

IT Support SpecialistChimes International Limited

Fleet Management / IT Operational SupportASSYST, Inc.

IT Support InternshipFusionTek

Sr IT Support SpecialistBaltimore Aircoil Company, Inc.

IT Support SpecialistContact Discovery Services LLC

Executive IT Support Specialist (VIP)DirectViz Solutions, LLC

IT Support Specialist (Future Contract Opportunity)Talentwise LLC

IT Support LeadPeraton

IT Support SpecialistSTR

IT Field Support SpecialistIndependent Software

AV Support Manager - IT Service DeskDirectViz Solutions, LLC

IT Field Support Specialist (Imaging)Independent Software

Voice IT Field Support SpecialistIndependent Software

IT Infrastructure Support Specialist w/PolyBigbear.ai

Sr. Services Analyst - IT (Major Incident Support)Exelon

IT Support Engineer (Hybrid - Washington, DC)Xantrion

IT Field Support Specialist (HT2) (Government)AT & T

IT Sales Support EngineerUntethered Labs

Hardware Technician 1 - Voice IT Field Support SpecialistOrion Consortium

IT Support Specialist IArmada Ltd

IT Support Specialist IIArmada Ltd

IT Field Support Specialist (Hardware Technician)Cinteot

Help Desk Support TechnicianActioNet, Inc

Help Desk Specialist (Tier 3) / Application Support SpecialistGoldbelt, Inc.

IT - AV SpecialistLancesoft

Junior IT TechnicianStouffer Legal

Desktop Support Technician - Tier 2CTIS, Inc.

Help Desk Specialist (Tier 1–2) / Application Support SpecialistGoldbelt, Inc.

Desktop Support Technician, JuniorLCG, Inc.

Senior IT Systems EngineerOtoe Missouria Group

Desktop Support Technician, AssociateLCG, Inc.

Desktop Support Technician, SeniorLCG, Inc.

Desktop Support Engineer-Arlington, VAGeorgia Tek Systems

IT Service Desk SupervisorFawkes IDM

Mid-level Help Desk Support TechnicianChenega Corporation

Help Desk III - VIP Support SpecialistStrategic Operational Solutions

IT Help Desk Tech IMercy Medical Center

Help Desk Support TechnicianDecisionPoint | Cortek

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