NewHelpdesk Support Tech(Federal Exp.) 22nd Century Technologies, Inc. (TSCTI)Helpdesk Support Tech(Federal Exp.)Washington, DC$24–$36 / hourContractorFull timeThe ideal candidate will have strong troubleshooting skills, excellent customer service, and experience supporting Windows, macOS, mobile devices, and Microsoft 365 technologies. We're seeking an experienced IT Help Desk / Desktop Support Technician to provide technical support in a fast-paced enterprise environment.
IT Technical Support Specialist BERING STRAITS PROFESSIONAL SERVICES LLCIT Technical Support SpecialistWashington DC, DCTroubleshoot and resolve user incidents and requests dealing with the Microsoft operating system, Active Directory, Microsoft Office Suite, iPhone, VPN, 2 Factor Authentication and all client owned COTS and GOTS products. Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about.
NewIT Support Technician The Computer Merchant, LtdIT Support TechnicianWashington, DC$28–$30 / hourContractorWhile an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Provide second-level technical support for end users across hardware, software, peripheral, and connectivity issues.
Computer Support Specialist Sparks GroupComputer Support SpecialistWashington, DC$33.65–$45 / hourThe ability to coordinate cross-team incident response activities by working closely with the Service Desk, Network Operations, and Cybersecurity teams to ensure timely investigation, escalation, and remediation of technical issues. The ability to manage and troubleshoot identity and access management services, including Microsoft Entra ID/Active Directory, multi-factor authentication (MFA), role-based access controls, and AWS-integrated identity solutions.
NewIT Coordinator (on-site) CFSIT Coordinator (on-site)Washington, DC$60,000–$65,000 / yearPlay a key role in upcoming projects like Windows 11 deployment, phone system upgrades, and property management system integration. Provide hands-on support for desktops, laptops, printers, and network connectivity.
NewDeskside Support Technician System OneDeskside Support TechnicianWashington, DC$42.66 / hourThis role will support end-users with Windows, hardware, software, and basic network issues, including troubleshooting system crashes and Blue Screen errors. We are seeking an experienced Desktop Support Technician to provide hands-on technical assistance in a fast-paced, fully onsite environment.
NewHRIS Operations Support Admin- #26-17248 US Tech Solutions, Inc.HRIS Operations Support Admin- #26-17248Landover, MDFollow established process for filtering, viewing, and self-assigning tickets in ServiceNow queue, focusing on meeting expectations for timeliness (SLA), accuracy, productivity, and professional/friendly response. Primary focus is administrative and”help desk” support of SAP SuccessFactors modules for Recruitment, Onboarding, Talent/Performance Management, and Learning Administration, as well as other systems/services that supplement these processes.
Help Desk Specialist I NuAxis InnovationsHelp Desk Specialist IWashington DC, DCIdentify trouble ticket trends, escalate identified problems to supervisory personnel, and perform problem management to ensure problems are addressed in a timely fashion. Work is performed under the supervision and serves as the primary IT Customer Support interface between WMATA IT departments and all WMATA end-users.
IT Support Technician I, II, and III (AV Support) Community College of Baltimore CountyIT Support Technician I, II, and III (AV Support)Catonsville, MD$46,596–$91,343 / yearIT Support Technician III: $56,368-$93,170: The purpose of this class is to provide a high level of helpdesk contact center technical support to faculty, staff and students in a professional and courteous manner, to install and support desktop and client software and to provide setup, troubleshooting, repair and maintenance of computer and multimedia equipment and related software. IT Support Technician III: Associates Degree and four years related experience; knowledge of and familiarity with supporting assorted computer software, hardware and multi-media equipment and ability to troubleshoot and prioritize technical problems; Help Desk Institute (HDI) Customer Service Representative Certification required, certification may be acquired within 6 months of employment.
Technical Support Specialist II - Elevated Support, WashU IT Washington University in St LouisTechnical Support Specialist II - Elevated Support, WashU ITWashingtonAttends formal training, conducts self-paced training through online courses or on the job training, attends conferences and engages with peers to maintain broad understanding of technologies and keeping abreast of new technologies. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks.
IT Help Desk Support Specialist NucoreVision (NVI)IT Help Desk Support SpecialistWashington, DC$63,000–$76,000 / yearExperience with Ivanti, KACE, Microsoft Intune, JAMF, Entra ID/Active Directory, MFA, RBAC, AWS-hosted resources, AWS identity integrations, and hybrid cloud/on-prem environments. - Support conference room technology, asset management, secure drive sanitization/destruction, hard drive cloning, workstation refreshes, data migration, and recovery operations.
IT Support Technician DanckerIT Support TechnicianCapitol Heights, MDThe difference you'll make: dancker is seeking a customer-focused and technically skilled IT Support Technician to support employees across the organization by ensuring reliable day-to-day technology operations. As dancker continues to grow and modernize, we are investing in scalable technology solutions, strong infrastructure, and exceptional support experiences that empower our teams to do their best work every day.
IT Desktop Support Technician II NTT DATA Services, LLCIT Desktop Support Technician IIArlington, VAJob Summary: The PEVS/MACD Specialist provides specialized support for Prisoner Enrollment and Verification Stations (PEVS) within Mission and Site Support Services under the Service Delivery Line of Business, focusing on maintaining PEVS systems including PCs, fingerprint scanners, flatbed scanners, digital cameras, signature pads, and printers to ensure they are operational and support the Prisoner Operations Division with minimal disruptions. Strong problem-solving skills, familiarity with warranty management and vendor coordination, ability to configure, install, and test new hardware and applications for PEVS, combined with experience in MACD processes and excellent customer service skills, enable proactive monitoring, timely on-site or remote assistance, and alignment with comprehensive IT support goals to maximize productivity across sites.
IT Support Specialist CymertekIT Support SpecialistAnnapolis Junction, MarylandHelp Desk Technician, Technical Support Analyst, Desktop Support Specialist, Systems Support Specialist, Network Support Technician, IT Technician, User Support Specialist, Application Support Analyst, Technical Support Specialist, IT Help Desk Analyst, IT Service Desk Specialist, etc. Information Technology, Computer Science, Network Administration, Cybersecurity, Information Systems, Computer Engineering, Software Development, Data Science, Systems Administration, Telecommunications, Cloud Computing, etc.
IT Help Desk Support - Level II K2 StaffingIT Help Desk Support - Level IIEllicott City, MarylandWork with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
IT Desktop Support Technician II NTT DATA Group CorpIT Desktop Support Technician IIArlington, VAJob Summary: The PEVS/MACD Specialist provides specialized support for Prisoner Enrollment and Verification Stations (PEVS) within Mission and Site Support Services under the Service Delivery Line of Business, focusing on maintaining PEVS systems including PCs, fingerprint scanners, flatbed scanners, digital cameras, signature pads, and printers to ensure they are operational and support the Prisoner Operations Division with minimal disruptions. Strong problem-solving skills, familiarity with warranty management and vendor coordination, ability to configure, install, and test new hardware and applications for PEVS, combined with experience in MACD processes and excellent customer service skills, enable proactive monitoring, timely on-site or remote assistance, and alignment with comprehensive IT support goals to maximize productivity across sites.
IT Service Desk Analyst (Level 2 / L2 Support) AHU Technologies IncIT Service Desk Analyst (Level 2 / L2 Support)Washington, DCFull timeAbility to provide tier 1 and tier 2 support for a Windows-based desktop environment, including common desktop applications such as Microsoft365 and Adobe, as well as managing user accounts and Active Directory. · Ability to provide tier 1 and tier 2 support for iOS-based mobile devices, including common mobile-based applications such as email, Microsoft365, and authentication applications.
IT Support Technician II Sierra Nevada CorpIT Support Technician IIArlington, VAIMPORTANT NOTICE: To conform to U.S. Government international trade regulations, applicant must be a U.S. Citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State or U.S. Department of Commerce. The position also requires demonstrated exceptional efficiency and refined attention to detail in delivering white‑glove executive support within a high‑profile environment regularly visited by senior leadership and dignitaries.
IT Administrator (Deskside Support Specialist) ExpressionIT Administrator (Deskside Support Specialist)Washington, DC$90,000–$104,000In this role, you will provide Tier II and Tier III IT support services, manage incident resolution, and ensure exceptional end-user experiences in a classified environment. Expression is seeking reliable and customer-focused Help Desk Specialists to support the Department of Commerce (DOC) under the National Telecommunications and Information Administration (NTIA) program.
IT Support Specialist Howard UniversityIT Support SpecialistWashington DC, DC$25–$30 / hourProvide technical support for REDCap, including installation, configuration, access management, and troubleshooting, to enable researchers and clinicians to use the platform effectively for data collection and management. JOB PURPOSE: The Howard University Research Centers in Minority Institutions (RCMI) Program - Center for Computational Biology and Bioinformatics (CCBB) is seeking a highly motivated IT Support Specialist.
IT Support Specialist Baltimore Country ClubIT Support SpecialistMDOther responsibilities include preparing for meetings and presentations where projectors and audiovisual equipment are needed, assisting with conference calls, and performing general maintenance and repairs to technology equipment. Tasks include setting up new hires with desktop computers and printers, providing access to shared files and printers, and configuring email accounts.
IT Support Analyst COPT DEFENSE PROPERTIES, LPIT Support AnalystColumbia, MD$38,500–$77,500 / yearPart timeAssist with the administration of all account-based network services, including Active Directory domain end user, device and policy management, email and instant messaging, IP telephony and messaging and application-specific administrative functions. Identify, image, configure, customize, assign and deliver workstations for new users, current user equipment upgrades and current user PC re-images.
IT Support Analyst Corporate Office Properties TrustIT Support AnalystColumbia, MD$38,500–$77,500 / yearAssist with the administration of all account-based network services, including Active Directory domain end user, device and policy management, email and instant messaging, IP telephony and messaging and application-specific administrative functions. Identify, image, configure, customize, assign and deliver workstations for new users, current user equipment upgrades and current user PC re-images.
IT Support Technician The Arc Montgomery CountyIT Support TechnicianMDUnder supervision of the IT Coordinator, the IT Support Technician is responsible for supporting the organization by managing IT assets, providing end user training and support, providing employee access to the organization's customized database and support virtual activities. Bachelor's degree plus three years of relevant professional experience OR Associate degree plus five years of relevant professional experience OR high school diploma or GED equivalency plus seven years of relevant professional experience.
IT Support Specialist (On-Site) The Poole and Kent CorporationIT Support Specialist (On-Site)Baltimore, MarylandFull timeOur construction and service (mechanical and electrical) experience includes a broad range of commercial and government projects, including data centers, hospitals, sports stadiums, convention centers, hotels, and research laboratories. LANGUAGE SKILLS: Must have the demonstrated ability to effectively communicate, cooperate, and collaborate with multiple levels of employees, government agencies, general and subcontractors, and suppliers.
Technical IT Support Specialist - Staff (Job 1406) DLHTechnical IT Support Specialist - Staff (Job 1406)Bethesda, MarylandOur experts in public health, performance evaluation, and health operations solve the complex problems faced by civilian and military customers alike by leveraging advanced tools – including digital transformation, artificial intelligence, data analytics, cloud enablement, modeling, and simulation, and more. Using an IT ticket system, responsible for receiving and tracking trouble tickets, updating open tickets appropriately with actions/steps taken; working them to completion and/or re-assigning them to a technical specialist for action, and closing out with the customer and in the ticketing system.
IT Support Specialist White House USAIT Support SpecialistWashington, DC$84,271–$90,661 / yearIncumbent deploys, maintains and decommissions hardware and software (Windows computers and iOS mobile devices), provides technical support (phone, email and desk-side), and assists with technical projects. Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Senior IT Customer Support KBRSenior IT Customer SupportAberdeen, MD$110,000–$135,000 / yearIn addition to serving as a core technical resolver, the selected candidate will play an active role in service desk administration-monitoring unassigned queues, optimizing ticket routing, and managing incident communications during operational milestones. Centralized Hardware & Software Support: Provide structured, remote step-by-step guidance to walk end-users through peripheral verification and network device troubleshooting, while executing centralized application deployments and updates.
Technical IT Support Specialist - Staff Job 1406 DLH Holdings Corp.Technical IT Support Specialist - Staff Job 1406Bethesda, MD$57,000–$61,000 / yearOur experts in public health, performance evaluation, and health operations solve the complex problems faced by civilian and military customers alike by leveraging advanced tools - including digital transformation, artificial intelligence, data analytics, cloud enablement, modeling, and simulation, and more. Using an IT ticket system, responsible for receiving and tracking trouble tickets, updating open tickets appropriately with actions/steps taken; working them to completion and/or re-assigning them to a technical specialist for action, and closing out with the customer and in the ticketing system.
Technical IT Support Specialist - Staff (Job 1406) DLH Holdings Corp.Technical IT Support Specialist - Staff (Job 1406)Bethesda, MD$57,000–$61,000 / yearOur experts in public health, performance evaluation, and health operations solve the complex problems faced by civilian and military customers alike by leveraging advanced tools - including digital transformation, artificial intelligence, data analytics, cloud enablement, modeling, and simulation, and more. Using an IT ticket system, responsible for receiving and tracking trouble tickets, updating open tickets appropriately with actions/steps taken; working them to completion and/or re-assigning them to a technical specialist for action, and closing out with the customer and in the ticketing system.
Fall 2026 IT End User Support Co-Op Textron IncFall 2026 IT End User Support Co-OpHunt Valley, MD$24–$28 / hourDesigning, implementing, and maintaining IT operational processes & procedures, best practices, and customer service guidelines with a focus on continuous improvement Working collaboratively with IT application teams, end users, business leadership, corporate IT, and third-party IT service providers Identify and implement process automation to reduce manual repeated tasks and optimize efficiency across the team Develop and maintain ticket metrics to measure ticket resolution status, ensure we are meeting target Service Level Agreements (SLAs) and identify focus areas of improvements Conference room software and hardware support, and hands-on support for meetings Supporting executive leaders and on-site executive meetings Actively participating on various IT strategic project teams and drive timely delivery of key milestones Vendor relationship management for hardware, software, service and audio/visual support Qualifications Working towards a bachelor's degree in information technology, Information Systems, Computer Science or a related field Strong interpersonal skills, a drive for providing exceptional customer experience, and the ability to relate and communicate with individuals with diverse backgrounds. Asset management including PCs, printers, and peripherals, ensuring owner and state accuracy, OS currency, and security controls are met Technical troubleshooting and issue remediation for computer hardware, software, printers, mobile devices, audio/video presentation technology, various peripherals, and basic network equipment Ticket queue management to ensure timely initial contact, assignment and closure of incidents and requests, maintaining team workload, and tracking resolution accuracy Identifying and collaborating across IT teams, including application teams, corporate IT, and third-party providers to deliver solutions for advanced customer inquiries and challenges.
IT Support Specialist (On Site) EMCOR Group IncIT Support Specialist (On Site)Baltimore, MDOur construction and service (mechanical and electrical) experience includes a broad range of commercial and government projects, including data centers, hospitals, sports stadiums, convention centers, hotels, and research laboratories. As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success.
IT Support Analyst Clifford Chance LLPIT Support AnalystWashington, DCRemote$85,000–$96,000 / yearThe ideal candidate will have a strong background in applications and device support, excellent multitasking abilities, advanced problem-solving skills, and a proactive approach to delivering exceptional service in a dynamic, multilingual, and AI-enhanced environment. Our one firm global strategy is focused on targeted growth led by the needs of our core clients, those who we can best support with the breadth and depth of Clifford Chance expertise, across the sectors and geographies, which matter most to them.
Technical Instructor I (IT Support) Per ScholasTechnical Instructor I (IT Support)Silver Spring, Maryland$60,000–$70,000 / yearBy teaming up with dynamic employer partners, ranging from Fortune 500 companies to innovative startups, we're forging inclusive tech talent pipelines, fulfilling an ever-increasing need for skilled talent. Strong technical aptitude (Google Sheets/Excel, Slides/PowerPoint, Salesforce, Slack, Zoom, etc.), project management, and organizational skills with detailed follow-through abilities.
IT Support Specialist Goodwill of Greater Washington.IT Support SpecialistWashington, DCResponsible for providing high-level customer service to resolve IT-related issues, isolate problems, determine and implement solutions as well as diagnosis and request additional support staff. Certificate in Computer or IT related area of study or equivalent 2. MCSA (Microsoft Certified Systems Administrator) 3. POS support experience preferred.
IT Field Support Specialist Independent SoftwareIT Field Support SpecialistColumbia, MDFrom conducting site surveys to deploying new hardware and training end users, you'll play a key role in keeping customer systems secure, reliable, and operational. You'll troubleshoot, repair, install, and maintain workstations, servers, printers, teleconferencing equipment, and network infrastructure while supporting both on-site and remote users.
Executive IT Technician: VIP Support Specialist Evolver IncExecutive IT Technician: VIP Support SpecialistWashington, DCWe help customers secure critical systems, modernize enterprise technology, and solve complex operational challenges through integrated technology capabilities spanning cybersecurity, enterprise IT infrastructure, cloud, software development, data analytics, legal technology and eDiscovery, applied AI, and electronic security systems. Evolver is seeking an Executive IT Technician: VIP Support Specialist to join our dynamic team, providing premier IT support services at the US Department of Agriculture in Washington, D.C. This role is ideally suited for a U.S. Citizen who is fully prepared to undergo and clear a comprehensive Government Background/Badging Investigation.
IT Support - Deskside Tier 2 BDR Solutions LLCIT Support - Deskside Tier 2Washington, DC$70,000–$80,000 / yearInstall, monitor, troubleshoot, replace, and support, virtual desktop infrastructure (VDI), end user equipment (terminals, printers/printer consumables, Multi-function devices/multi-function device consumables, mobile devices, VTCs, scanners, VOIP phones, thin-clients, etc.), local and wide area networks, data storage systems, Active Directory, and other third-party software. Excellent verbal and written communication skills, phone etiquette, keyboarding skills, data entry skills, people skills, customer focused and service oriented, attentive to details, act with professionalism, able to multi-task.
NewCoordinator, IT Technical Support CI VenturesCoordinator, IT Technical SupportArlington, VA$60,000–$72,500 / yearYou''''ll deliver hands-on PC and Mac support, resolve incidents and service requests, participate in the user's lifecycle from onboarding to offboarding, and help build end-user capability through training, clear documentation, and a well-maintained knowledge base. With offices in 30 countries and projects in more than 100 countries, Conservation International partners with governments, companies, civil society, Indigenous peoples, and local communities to help people and nature thrive together.
IT Support Engineer Global Strategy GroupIT Support EngineerWashington, DC$65,000–$80,000 / yearThe IT Service Desk Engineer will provide technical support across GSG's modern cloud-based environment, troubleshoot hardware and software issues, manage endpoint deployments, administer user accounts, and contribute to the continuous improvement of IT services. The ideal candidate enjoys solving problems, takes ownership of issues from start to finish, communicates effectively with both technical and non-technical users, and is passionate about providing an exceptional support experience.
IT Technical Support Specialist Bering Straits Native CorporationIT Technical Support SpecialistWashington, DC$80,000–$90,000 / yearTroubleshoot and resolve user incidents and requests dealing with the Microsoft operating system, Active Directory, Microsoft Office Suite, iPhone, VPN, 2 Factor Authentication and all client owned COTS and GOTS products. Level of Experience Requirements: At least 3 years of hands-on experience deploying, monitoring, managing and or supporting some combination of at least 3 of the following products currently in the CSOSA environment: Office 365 E5.
IT Support Specialist - Senior C3ELIT Support Specialist - SeniorWashington, DCSkills should include hardware and software diagnostics, mobile device deployment, recovery and troubleshooting Perform IMAC procedures and lifecycle refresh activities. They will provide Tier 2 and Tier 3 deskside end user support including imaging, deployment, asset management, and Windows 11 with strong user interaction skills.
IT Helpdesk Analyst (Level 1 / L1 Support) AHU TechnologiesIT Helpdesk Analyst (Level 1 / L1 Support)Washington, District of ColumbiaWe are currently working on Various projects such as media entertainment, ERP Solutions, data warehousing, Web Applications, Telecommunications and medical to our clients all over the world. AHU Technologies INC. is an IT consulting and permanent staffing firm that meets and exceeds the evolving IT service needs of leading corporations within the United States.
IT Support Technician - 3 Olympus Solutions Inc.IT Support Technician - 3Washington, DCIn this role, you will provide expert-level deskside and remote technical support for SEC end users in enterprise environments, serving as an escalation point for junior and mid-level technicians, resolving complex hardware, software, and network issues while mentoring staff and driving process improvements. Olympus Solutions engineers across leading identity and security platforms, including SailPoint, CyberArk, BeyondTrust, Okta, Oracle IAM, Entra ID, Ping Federate, Radiant Logic, KeyFactor, and AppViewX, and is powered by a team of experienced professionals committed to delivering mission outcomes for every customer.
Senior IT Support Technician The Henry M Jackson Foundation for the Advancement of Military Medicine IncSenior IT Support TechnicianBethesda, MDSupport organizational convening by managing conference room and meeting technology (e.g., audio/visual, conferencing platforms, control systems); prepare rooms for events, respond to live support requests, and partner with stakeholders to deliver reliable, user-friendly meeting experiences. Manages endpoint lifecycle activities from procurement through deployment, maintenance, and retirement; independently troubleshoots hardware/software issues across endpoints, peripherals, lab equipment, and IoT devices; and serves as the primary point of contact for conference room and meeting technology.
Executive Support Specialist - IT Constellation Energy Generation, LLC.Executive Support Specialist - ITBaltimore, MarylandFull timeThis position provides technical 1x1, personalized high touch support for Executive/VIP clients, high profile meetings/events that include overall setup of meeting location, technical support and coordination of presentation material as well as video conference equipment support. Client Relationship Management - help establish and maintain IT Client relationships which includes: Provides front-line primary technical request support to end users on various technical issues and problems relating to hardware, software and peripherals.
IT Support Technician - Helpdesk H&HIT Support Technician - HelpdeskAnnapolis, MDStrong communication, organizational, and customer service skills, with the ability to manage multiple priorities and explain technical concepts to users of varying technical abilities. Experience supporting technology within a civil engineering, architecture, construction, or other professional services environment, including Autodesk AutoCAD, Civil 3D, Bentley, or similar engineering applications.
IT Support Technician I Grossberg Company LLPIT Support Technician IBethesda, MarylandThe IT Support Technician I will play an important role in maintaining our technology infrastructure by providing helpdesk support, troubleshooting hardware and software issues, and assisting with the setup and deployment of workstations and equipment. This role is ideal for a motivated individual who enjoys working in a hands-on environment, supporting end users, and resolving day-to-day technical issues, while working under the direction of the Firm’s IT Manager.
IT Support Specialist Lentech Inc.IT Support SpecialistFort Meade, MDInfrastructure Maintenance: Maintain and support government and/or vendor-manufactured fiberoptic modems, multiplexers, fiberoptic/Ethernet cables, and telephone systems to ensure robust and reliable connectivity. Collaboration: Work closely with other IT teams, vendors, and business units to drive successful project outcomes and continuous improvement.
IT Field Support Specialist T-Rex Solutions LLCIT Field Support SpecialistColumbia, MD$40,000–$60,000 / yearInfrastructure Maintenance: Maintain and support government and/or vendor-manufactured fiber optic modems, multiplexers, fiber optic/Ethernet cables, and telephone systems to ensure robust and reliable connectivity. T-Rex offers both IT and professional services to numerous Federal agencies and is a leader in providing high quality and innovative solutions in the areas of Cloud and Infrastructure Services, Cyber Security, and Big Data Engineering.