54 Results for

IT Support Jobs in Clifton, MD

Jobs

Ashburn, VA17 days ago

$70,000–$90,000 Per Year

PlatformDIGITAL®, the company’s global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx®) solution methodology for powering innovation and efficiently managing Data Gravity challenges. This role sits primarily at Level 2 (L2) support and works closely with Level 1 and Level 3 teams to ensure reliable, secure, and efficient IT services for end users and data center operations.

Rockville, MD30+ days ago

This role is responsible for supporting mobile devices, assisting end users with technical issues, maintaining device inventory, and providing general help desk support. ASSYST is seeking a Fleet Management IT Operational Support professional to provide technical support for department-issued devices and assist with IT operations related to fleet management systems.

Silver Spring, Maryland30+ days ago

$66,000–$106,000 Per Year

Network Touch Labor:Perform basic network-related tasks, including patching network cables, resetting network devices (e.g., switches, routers), and verifying connectivity for endpoint devices. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies.

Ashburn, VA30+ days ago

Skills should include hardware and software diagnostics, mobile device deployment, recovery and troubleshooting Perform IMAC procedures and lifecycle refresh activities. They will provide Tier 2 and Tier 3 deskside end user support including imaging, deployment, asset management, and Windows 11 with strong user interaction skills.

Gaithersburg, MD30+ days ago

D-ploy is a company providing IT and engineering solutions with projects worldwide, including in Switzerland, Germany, the Czech Republic, Austria, the United Kingdom, and the United States. We are looking for committed, flexible, and solution-oriented individuals who are willing to work on-site and become part of a dynamically growing, international organization.

Ashburn, VA24 days ago

Remote

Aretec is seeking a Help Desk Specialist II (Tier 2 – Advanced Support) to provide advanced technical support for the Customs and Border Protection (CBP) Technology Service Desk (TSD). Perform remote installation and troubleshooting of workstations and peripherals, including desktops, laptops, tablets, printers, scanners, and cameras.

Silver Spring, MD30+ days ago

ActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security, and IT Managed Services. In this role, you will provide help desk support to Department of Commerce desktop users and support IT systems used in offices, on research vessels, and on research aircraft.

Rockville, Maryland30+ days ago

$74,000–$79,000 Per Year

This role provides expert-level troubleshooting, supports enterprise systems, leads root cause analysis, and collaborates with system and network administrators to resolve persistent or critical technical incidents. The Help Desk Specialist (Tier 3) serves as the highest internal escalation point for resolving complex technical issues and ensuring the stability of IT systems and infrastructure.

Frederick, Maryland30+ days ago

$45,000–$50,000 Per Year

Possess the ability to fulfill any and all office activities normally expected in an office setting, to include, but not limited to: remaining seated for periods of time to perform computer entry, participating in filing activity, lifting and carrying office supplies. Edgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area for 2018 through 2025.

Rockville, Maryland30+ days ago

$60,000–$64,000 Per Year

This role serves as the first point of contact for troubleshooting hardware, software, and network issues, resolving routine problems, and escalating more complex incidents when necessary. Troubleshoot and resolve Tier 1–2 issues related to desktops, laptops, mobile devices, printers, software applications, email, and network connectivity.

Rockville, Maryland13 days ago

$68,000–$70,000 Per Year

Assuming responsibility for assisting Government staff with remediation of security incidents including but not limited to: removal of the threat or vulnerability, removal of End-of-Life software, manually patching, anti-virus scans, manual update of automated patching software, malware scans, and device re-image Qualifications: Experienceand Qualifications. TheTechnicianmust be responsible for immediate escalation of security incidents found in theclientenvironments as reported by the NIH Incident Response Team (IRT) and the appropriate ISSO.The technician must work with the customer to resolve incidentsand escalate to Tier 3 SMEs if resolution is not found.

New!

Maryland, MD3 days ago

$23.08–$28.85

The ideal candidate will provide end-user deskside and remote support for Windows, macOS, and iOS devices, assist with hardware/software troubleshooting, ticket management, endpoint management, and support NIH security compliance requirements. This role supports a fast-paced customer environment and will work closely with federal leads and IT teams to ensure high-quality service delivery, strong documentation, and timely remediation of incidents and security vulnerabilities.

Maryland, MD28 days ago

$30–$38

Certifications : Demonstrated ability to leverage AI-powered tools (e.g., ChatGPT, Microsoft Copilot) to enhance productivity in desktop support operations, including troubleshooting technical issues, generating incident reports, documenting resolutions, developing user training materials, and guiding team members in using Microsoft 365 Copilot to improve collaboration, streamline workflows, and accelerate issue resolution. Salary at LCG is determined by various factors, including but not limited to role, location, the combination of education/training, knowledge, skills, competencies, certifications, and work experience.

Maryland, MD30+ days ago

$28–$32

Provide Tier II/Tier III end-user support for Microsoft Windows 10/11 and macOS (Big Sur, Monterey and later) environments, including OS configuration, troubleshooting, and performance optimization. Salary at LCG is determined by various factors, including but not limited to role, location, the combination of education/training, knowledge, skills, competencies, certifications, and work experience.

New!

Silver Spring, MD2 days ago

$25.50–$33.50

The Sisters of Mercy of the Americas is seeking a customer-focused IT Support Specialist I to provide Level 1 technical support to employees and women religious across a global organization. This role supports PCs, Macs, mobile devices, Office 365, connectivity, onboarding, and helpdesk requests while delivering exceptional customer service.

Hagerstown, MD30+ days ago

$19–$23 Per Hour

windows, outlook, o365, win 7, win 10, active directory, Desktop, Support, Help Desk, Troubleshoot, Windows 10, Support, Active directory, Troubleshooting, Customer service, Help desk, Technical support, Office 365, Outlook, Imaging, Deployment, Troubleshooting hardware, O365, Ticketing system, Imaging software, Printer support, Desktop hardware, Desktop, Microsoft office, Hardware support, Hardware, Printers, Software Installation, Phone support, Network connectivity, Exchange, ServiceNow, Help desk support, Application support, Customer support. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed.

Ashburn, Virginia30+ days ago

Description: Manages the general day-to-day operations of the organization's computer systems, networks, programs, infrastructure, help-desk support, databases, and other technologies. At AGT, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.

Urbana, MD30+ days ago

Certifications (Preferred): ITIL v2 Certified Microsoft Certified Solutions Expert (MCSE) Job Summary:We are seeking a highly skilled and experienced Service Desk/Desktop Support Engineer to join our IT support team. The ideal candidate will have over 7 years of hands-on experience in managing and maintaining desktop infrastructure, providing Level 1 and Level 2 support, and ensuring seamless IT operations in a 24x7 environment.

Urbana, MD30+ days ago

The ideal candidate will have over 7 years of hands-on experience in managing and maintaining desktop infrastructure, providing Level 1 and Level 2 support, and ensuring seamless IT operations in a 24x7 environment. Job Description:We are seeking a highly skilled and experienced Service Desk/Desktop Support Engineer to join our IT support team.

Rockville, MD30+ days ago

As a premier national provider of technology talent and solutions, our expertise spans across project services, contract-to-hire, direct placement, and managed services both onshore and nearshore. Celebrating more than 25 years of partnership with a diverse client base, we've crafted rewarding opportunities for our consultants, fostering high-performing teams that deliver impactful results.

Ashburn, VA24 days ago

Aretec is seeking a Tier 2 Shift Supervisor (Advanced Support) to provide real‑time supervisory oversight for Tier II operations supporting the Customs and Border Protection (CBP) Technology Service Desk (TSD). This role is responsible for ensuring Tier II service levels, quality targets, and resolution objectives are met, while providing technical guidance and leadership to Advanced Support agents.

Fairfield, Pennsylvania9 days ago

The Deskside Support Technician (COOP Specialist) is predicated on analytical and planning experience and using sound judgment, as well as the application of pre-established workflow procedures and instructions to identify research and resolve technical problems. Responsibilities: Empower AI: As an End User Devices (EUD) Deskside Support Technician (OUSW Policy), you will act as a model of customer service excellence to all organizational staff members in supporting the DISA J6 user community.

Bethesda, MD23 days ago

Full-time

Lawelawe Defense offers an outstanding record of delivery on various projects encompassing: Program and Portfolio Management; Systems Engineering and Architecture; Network Engineering and Operations; Data Center Optimization and Operations; Desktop/Server and Application Virtualization. Lawelawe is a Native Hawaiian Owned Small Disadvantaged Business (NHO SDB) that specializes in providing a range of services to federal government clients, including program management, digital solutions, human capital and training.

Kearneysville, West Virginia14 days ago

Provides guidance and support to lower tier support personnel and responds to telephone and e-mail problem reports by working to identify, duplicate for knowledge base development and resolve hardware and/or software-related problems. Demonstrates Proficiencies gained from specialized training in supporting the help desk topics of a more technical nature that require a complete understanding of the technologies supported by the call center.

Frederick, Maryland8 days ago

$161,100–$233,550 Per Year

This role owns the RUN operating model and ensures managed service partners, internal teams, and enterprise platforms operate as one integrated service ecosystem focused on user experience, reliability, resilience, service quality, and continuous improvement. The Director, IT Operations, XLA & Digital Workplace is accountable for the enterprise RUN / XLA operating model across employee-facing IT services, managed service partner performance, Digital Workplace, Service Desk experience, operational resilience, and continuous service improvement.

Harpers Ferry, WV13 days ago

Full-time

The AUDIO-VISUAL SUPPORT TECHNICIAN will be responsible for providing comprehensive end-user support and routine maintenance for audio-visual (A/V) and video teleconferencing electronic devices, systems, and services; identify, diagnose, and troubleshooting system malfunctions and defects. Provide day-to-day AV/VTC event support: document and confirm VTC event logistics prior to the event; ensure connectivity between near-end and far-end equipment; resolve technical challenges between local and remote sites on the day of the event.

Rockville, Maryland30+ days ago

$35–$37 Per Hour

As experts in healthcare IT experts, Apex is committed to building systems for healthcare organizations to seamlessly communicate and exchange data across different systems and devices. Provide first-level support to end users for telecommunications and related IT issues via phone, email, or in-person.

Frederick, MD15 days ago

RBCI is seeking experienced Logistics Analyst IV Logistics Assistance Representative, Medical Liaison Support (LNO) to facilitate the delivery of medical sustainment technical guidance to supported units while maintaining close coordination with PEOS, PM SMD, other MED Life Cycle Management Command (LCMC) liaisons, local stakeholders, and local support agencies. With experience in project management, software design and development, systems integration, business analysis, testing, logistics operations, and financial management solutions, RBCI specializes in delivering custom applications that leverage commercial off-the-shelf (COTS) products.

Ashburn, VA24 days ago

Escalate incidents to Tier 2 or Tier 3 support teams, including internal CBP groups and third‑party vendors, using ticket transfer and warm‑call transfer methods. Respond to incoming incidents, service requests, and inquiries via internal 800 number, live agent chat, self‑service tickets, and email.

Maryland, MD22 days ago

$100,000–$140,000

Additionally, the candidate will serve as the primary technical escalation point for the team, demonstrating strong hands-on expertise in Active Directory (including OU structure), endpoint management tools such as JAMF and SCCM, and mobile device management platforms like Intune or MobileIron. The ideal candidate will also lead day-to-day contract and project activities across multiple task areas, including scheduling meetings, briefing stakeholders, and tracking actions to closure, while keeping leadership informed of mission-impacting issues such as outages or security events.

Silver Spring, Maryland14 days ago

$25–$28 Per Hour

The NMFS Service Desk Support (Service Desk) is currently the initial point of contact for information technology and program support services for NMFS programs and staff based at the headquarters in Silver Spring, Maryland. The team also supports video teleconference capability used by various NMFS executives on a variety of platforms, including but not limited to: Google Meet, Cisco WebEx, Adobe Connect, GoToWebinar.

Bethesda, MD30 days ago

$80,000–$95,000 Per Year

System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. Requirements Minimum of 5+ years of IT support experience, including at least 2 years in a supervisory or lead role .

Ashburn, VA24 days ago

Aretec is seeking an ACE Account Service Desk Specialist (Tier 2 – ASD) to support the Automated Commercial Environment (ACE) Account Service Desk under the Customs and Border Protection (CBP) Technology Service Desk (TSD). This role provides Tier II support to a large external user community, including Trade, Participating Government Agencies (PGAs), and CBP personnel, supporting trade facilitation, compliance, and enforcement operations.

Ashburn, VA24 days ago

This role serves as a 24x7x365 centralized Point of Contact (POC) for external customers, including Participating Government Agencies (PGAs) and the Trade community (importers/exporters). Aretec is seeking a Help Desk Specialist I (Tier 1 Agent – External) to support the Customs and Border Protection (CBP) Technology Service Desk (TSD).

Gaithersburg, MD7 days ago

Full-time

Position Description: The Helpdesk Technician is responsible for technical support assisting end users with their day-to-day technical duties and issues. With a multi-state presence and a small company feel, our mission is to provide opportunities for our people, take care of our customers, and be good stewards of the environment and our community.

Germantown, Maryland30+ days ago

$75,000–$95,000 Per Year

The Senior Help Desk Analyst provides advanced technical and professional support to the DOE EHSS contract, applying independent judgment across two primary areas: (1) leading user support and operational oversight for the EHSS portfolio of databases and applications, including account governance, user guidance, and coordination between Data Owners and development teams; and (2) managing enterprise IT asset operations for EHSS staff by overseeing deployment, relocation, troubleshooting, and lifecycle coordination with EITS, while maintaining comprehensive year‑round inventory control. Edgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area Small Companies for 2018 through 2025.

Frederick, MD30+ days ago

Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat. This role is critical in ensuring smooth day-to-day operations by resolving basic IT problems, escalating complex issues, and maintaining high levels of customer satisfaction.

Bethesda, MD30+ days ago

Full-time

Key responsibilities include: Elicit requirements (using JAD sessions, document analysis, surveys business process descriptions, use cases, scenarios, and workflow analysis) for software applications, structuring them in requirements documents for structuring them in requirements documents for stakeholder (buy in) or (agreement). You would be joining forces with the technology team of our sister company, Rapid Finance, to work on an internal suite of products as well as build brand new commercial off-the-shelf products using the latest Microsoft technology stack.

Sterling, VA30+ days ago

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. Become a subject matter expert for Help Desk support of Upper Air systemsWork schedule will include shift work and some weekends and holidaysMorning Shift - 6am-2pm EDT (5am - 1pm EST).

Sterling, VA30 days ago

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. The Physical Scientist Technician I will assist with testing and technical troubleshooting, provide first-tier help desk support, and contribute to the development and execution of meteorological evaluations related to upper air observation.

Ashburn, VA24 days ago

Remote

This role is responsible for ensuring service level objectives are met across all Tier 1 channels, providing on‑shift leadership to agents, and acting as the primary liaison between frontline staff and TSD leadership during assigned shifts. Aretec is seeking a Tier 1 Shift Supervisor to provide real‑time supervisory oversight for Customs and Border Protection (CBP) Technology Service Desk (TSD) Tier 1 operations.

Silver Spring, MD30+ days ago

Our goal is to provide highly qualified information technology services to our customers and help our customers stay ahead of the curve and meet the challenges and needs of the progressive market. Systems Integration and Development, Inc. (SID), an IT solutions provider located in Rockville, MD, is currently seeking a Helpdesk Support Specialist.

Bethesda, Maryland30+ days ago

The Telecom Administrator is responsible for managing and supporting the organization’s telecommunications systems, with an emphasis on mobility solutions, device setup, and user support. This role involves administering mobile device accounts, ensuring proper configurations, troubleshooting telecom issues, and maintaining related documentation.

Ashburn, VA24 days ago

Aretec is seeking an ACE ASD Shift Supervisor to provide real‑time supervisory oversight for the ACE Account Service Desk (ASD) under the Customs and Border Protection (CBP) Technology Service Desk (TSD). The ideal candidate brings strong supervisory experience, customer service leadership, and familiarity with ACE or trade‑focused support environments.

Rockville, MD8 days ago

$21.06–$24.42

Position Description: The Grants Transactions Processing Assistant, Associate is responsible for delivering high-quality customer service and operational support by responding to customer inquiries related to grant programs, model and program policies, technical issues, and program operations. Demonstrated ability to effectively use Microsoft 365 Copilot to enhance productivity in daily customer service tasks, including drafting customer communications, generating reports, summarizing client interactions, and preparing training materials.

Hanover, Pennsylvania30+ days ago

Responsibilities: About the Overnight Front Desk Associate Role: As an Overnight Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” member experience! Team members are expected to be active participants in health and safety by following all applicable policies and protocols, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner.

Hanover, Pennsylvania30+ days ago

Responsibilities: About the Front Desk Associate Role: As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” member experience! Team members are expected to be active participants in health and safety by following all applicable policies and protocols, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner.

Ashburn, VA30+ days ago

Full-time

Lastly, as a “verified” Service-Disabled Veteran Owned Small Business (SDVOSB) and a Maryland Department of Transportation (MDOT) Minority/Disadvantaged Business Entity (MBE/DBE), Patriot is committed to delivering the highest quality personnel, most innovative approaches wrapped in state-of-the-art solutions using the latest and most advanced technologies available. Adds new users to the network and specifies their directory structures and system access, password resets, troubleshoots network usage and peripheral issues, resolves LAN connectivity issues and maintains LAN and internet connections.

Ashburn, Virginia30+ days ago

Support includes providing real-time incident monitoring, predictive and proactive analysis and reporting, incident resolution and escalation, problem management and resolution, coordinating of events related to network communications, network utilization and availability analysis and reporting. Responsible for the review and analysis of overall end-to-end network performance to maintain an acceptable level of network quality of service as per business objectives, predefined network Key Performance Indicators, and established SOPs.

Silver Spring, MD30+ days ago

Full-time

Analyze current SPO Sites and Power Platform applications and recommend enhancements for additional automation and user experience (e.g., redesigning SPO site for ease of use, re-architecting the Power Platform applications to improve performance and integrate for data exchange). The candidate will have extensive expertise in Microsoft Power Platform, Canvas Apps, and other compatible SharePoint tools and have a deep understanding of SharePoint governance processes, agile methodologies, and excellent communication skills to collaborate effectively with stakeholders at all levels.

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IT Support Jobs in Clifton, MD

Jobs

Engineer IT-SupportDigital Realty Trust

Fleet Management / IT Operational SupportASSYST, Inc.

IT Support LeadPeraton

IT Support Specialist - SeniorC3EL

IT Onsite Support (Gaithersburg, English, Part-time)D-ploy

Help Desk Specialist II (Tier II – Advanced Support)Aretec Inc

Help Desk Support TechnicianActioNet, Inc

Help Desk Specialist (Tier 3) / Application Support SpecialistGoldbelt, Inc.

Help Desk Support Technician and Junior SaaS Solutions EngineerEdgewater Federal Solutions, Inc.

Help Desk Specialist (Tier 1–2) / Application Support SpecialistGoldbelt, Inc.

Desktop Support Technician - Tier 2CTIS, Inc.

Desktop Support Technician, JuniorLCG, Inc.

Desktop Support Technician, SeniorLCG, Inc.

Desktop Support Technician, AssociateLCG, Inc.

IT Service Level 1The Sisters of Mercy of the Americas

Desktop Support Technician -London, KYMasco Corporation

Incident Support ManagerAkima, LLC

Service Desk/Desktop Support EngineerDiverse Linx

Desktop Support EngineerDiverse Linx

Associate Desktop Support TechnicianConsultNet

Tier II Shift Supervisor -Advanced SupportAretec Inc

End User Devices (EUD) Deskside Support Technician (OUSW Policy)Empower AI Inc.

IT Service Desk Specialist IIILawelawe Defense Inc

Field Support Technician JourneymanEntarian

Director, IT Operations, XLA & Digital WorkplaceLegal & General America

Audio Visual Support TechnicianMRA Recruiting Services

Support Technician (Telecommunications)Goldbelt, Inc.

Logistics Analyst IV Logistics Assistance Representative, Medical Liaison Support (LNO)RBCI

Help Desk Specialist I (Tier I Agent – Internal)Aretec Inc

Help Desk Manager / Project ManagerLCG, Inc.

Help Desk SpecialistEntarian

Senior Help Desk EngineerSystem One

ACE Account Service Desk Specialist (Tier II – ASD)Aretec Inc

CBP Technology Service DeskAretec Inc

Help Desk TechnicianRuppert Companies

Help Desk Analyst - Senior LevelEdgewater Federal Solutions, Inc.

Tier 1 Help Desk AnalystIBM

Business Systems AnalystRapid Finance

Meteorologist IIAxiom Consultants

Physical Scientist Technician IAxiom Consultants

Tier I Shift SupervisorAretec Inc

Helpdesk (MD, Silver Spring)Systems Integration & Development

Telecommunications AdministratorRed Coats, Inc.

ACE ASD Shift SupervisorAretec Inc

Grants Transactions Processing Assistant, AssociateLCG, Inc.

Overnight Front Desk AssociatePlanet Fitness

Front Desk AssociatePlanet Fitness

Entry Level Helpdesk SpecialistPatriot, LLC

Technical ManagerTekSynap

SharePoint Developer / Solution Architect - SrDRT Strategies, Inc.

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