47 Results for

IT Support Jobs in Berkley, MI

Jobs

Dearborn, MI8 days ago

Maneuver effortlessly through various digital and voice communication channels (phone, chat, and email) to provide the customer with prompt, courteous, and accurate information including: · Utilizing available resources to accurately respond to customer inquiries through appropriate channels. · Achieve ‘world-class’ service with each member where ‘world-class’ is defined as consumers having a uniquely pleasant experience, feeling they received valuable service and knowledge from a competent professional while educating the customer on client products and services.

Detroit, MI13 days ago

Temporary
Contractor
Full-time

Phone and Remote Support: Utilize phone and remote support tools to diagnose and resolve Level 1/1.5 support issues efficiently, including password resets, account lockouts, basic software troubleshooting, and hardware peripherals setup and connectivity. The Technical Client Service Specialist will assist in managing service requests, troubleshooting hardware and software issues, and escalating unresolved issues to the next level of support as necessary.

Detroit, MI30+ days ago

$100,000

Acting as the primary escalation point and operational liaison, the Team Lead coordinates incident response, ticket management, and service improvements while maintaining accurate documentation and reporting within the ITSM platform. The role also supports staff development through training, coaching, and performance management, while driving continuous improvement through metrics, quality reviews, and root cause analysis.

Warren, MI28 days ago

$20–$22

This position mainly operates in an office environment during work hours, but may be expanded to assist and support employees in other departments within the Company; Occasional exposure to production equipment and machinery. The IT Support Specialist provides front-line technical support to employees by troubleshooting hardware, software, and basic network issues.

New!

Romulus, MI6 days ago

Diagnose and resolve hardware issues on desktops, laptops, peripherals, monitors, docking stations, and basic networking equipment; coordinate replacements, RMAs, and asset tracking. This role is critical to maintaining 24/7 operational coverage during weekend and overnight hours, ensuring users and production systems remain fully supported when business-hours staff are unavailable.

Southfield, Michigan30+ days ago

This role offers hands-on experience and exposure to real-world IT operations, making it ideal for students pursuing degrees in computer science, information systems, or related fields. Hardware Setup: Assist in configuring and deploying new employee workstations, including computers, monitors, and peripherals.

Livonia, MI30+ days ago

$31,200–$31,200

STACK Cyber is seeking a motivated Cybersecurity Apprentice to join our hands-on training program designed to develop real-world security professionals. This is a learn-by-doing apprenticeship where you’ll gain experience across IT operations, infrastructure, and cybersecurity—working in both MSP and MSSP environments.

Southfield, MI18 days ago

Full-time

This role is focused on providing exceptional customer service to our technology clients by addressing, troubleshooting, and resolving technical issues in a professional and efficient manner. Minimum of a 2-year college degree in Networking, Computer Science, Information Systems, or a related technical field or an approved certification below.

Bingham Farms, MI30+ days ago

$70,000–$70,000

Approaching your first 30 days with Proactive, you should feel confident jumping in the call queue, taking tickets and hand-offs from other team members, joining techs for on-site visits, and tracking all of your time consistently. Ideally our new employees will have first-hand experience in client interactions, on-site projects, and remote troubleshooting by the end of Week 2. Week 3 and Week 4 - Do and Observe.

New!

Auburn Hills, Michigan6 days ago

$115,000–$115,000

Oversee the IT change management process; chair Change Advisory Board (CAB) meetings and ensure all changes follow an approved, risk-assessed workflow. Lead and manage IT projects from initiation through delivery - including requirements definition, resource planning, milestone tracking, and stakeholder communication - ensuring on-time, on-budget execution.

New!

Auburn Hills, MI3 days ago

The IT Support Specialist sets up, manages and troubleshoots the technology systems that MERSINO uses to maintain computer and software networks. Job duties will also include responding to hardware problems, updating system software, and tracking the data and communications used on the network.

Warren, Michigan22 days ago

$24–$28.80 Per Hour

The Help Desk Support Service Specialist Intermediate will: Provide Tier II technical support for desktops, servers, mainframe applications, and associated hardware, resolving issues escalated from Tier I help desk support. We deliver professional services in IT Design & Installation, Cybersecurity Engineering & Support, Application Integration & Development, Software & Hardware Engineering, Network & Systems Management, Information Systems Security, and Business Management Services.

Southfield, MI30+ days ago

Full-time

Location: 26555 Northwestern Hwy, Southfield, MI 48033, United States Job Requirements: Technical Requirements: Minimum 2–3 years of strong experience providing IT Infrastructure field support to VIPs or working in a VIP-based environment, including: Troubleshooting hardware, software, and operating system issues Resolving issues without impacting/violating hardware warranties or customer security compliance requirements Experience in: Installing and troubleshooting desktops, laptops, printers, and other computer peripherals Resolving desktop application issues Basic knowledge of enterprise LAN/WAN setups and concepts Ability to perform smart hands activities under guided instructions Ability to lift/move computer equipment up to 50 lbs Expertise in desk-side support and PC break/fix Basic administration of Windows OS, with MAC/Linux OS preferred Working knowledge of: TCP/IP networking DNS, DHCP, VPN, RDP Smart hands support for peripheral and networking hardware, including but not limited to: Monitors, keyboards, mice, printers, fax machines, scanners Routers, wireless routers, switches, firewalls, racks, cabinets, multi-port data termination panels Ability to troubleshoot systems and networks using sound deductive reasoning Including end-user network cabling issues Experience with: Repeat call analysis and developing preventive actions Problem management Proficiency with ticketing tools such as ServiceNow, Remedy, etc. Excellent written and oral communication skills with clients, management, and peers Ability to work with deadlines and deliver tasks on time Proactive ownership with a sense of urgency Preferred Qualifications: Associate Degree in Electronics CompTIA A+ Certification Other vendor certifications from OEMs (e.g., Dell, Toshiba, Lenovo, Client) Non-Technical Requirements: Strong customer management skills Excellent oral and written communication abilities Ability to interact with customers at various organizational levels Driven, results-oriented, and passionate about the work Ability to work independently or collaboratively as part of a team Capacity to complete tasks effectively with minimal supervision Flexibility to work varied schedules as needed

Troy, MI20 days ago

Impact means delivering results that matter - improving experiences, driving progress, and adding real value for our people, customers, and communities. The IT Manager spends most of their time on systems ownership, infrastructure projects, vendor management, and building the operational processes the IT department runs on.

Brownstown, Michigan30+ days ago

The Magna Exteriors portfolio of products includes access systems such as liftgates, exterior trim, modular systems, front-end modules including fascia, active aerodynamic systems and other lightweight structural components for automotive, commercial truck and other industrial markets. Recognized globally as an innovator in all aspects of vehicle exteriors, Magna provides everything needed, from materials development and design through manufacturing and assembly, to help automakers create sleek, state-of-the-art vehicles across the world.

Detroit, Michigan9 days ago

You will manage and support our Microsoft 365 environment, including managing user accounts, monitoring system performance, ensuring data security, and providing end-user support. Microsoft 365 Management: Manage and support Microsoft 365 services, user accounts, permissions, licenses, groups, and distribution lists.

Romulus, MI30+ days ago

$70,000–$80,000 Per Year

This role is responsible for ensuring system stability, supporting production, managing shift coverage, and driving consistent execution across IT support teams. OverviewWe are seeking a hands-on IT Manager to lead the day-to-day operations of our IT support functions within a fast-paced, 24/7 automotive environment.

Farmington Hills, MI19 days ago

This role is responsible for ensuring smooth IT operations, coordinating project activities, addressing technical issues, and maintaining strong communication with upper management and global counterparts. Drive continuous improvement (Kaizen) initiatives to enhance system efficiency, team workflows, and overall user experience; foster teamwide participation in improvement activities.

Livonia, MI30+ days ago

$80,000–$120,000

We are currently seeking talented Information Technical Support professionals for a full-time position as an IT Support Technician - Tier 3. The Tier 3 Technician is responsible for advanced technical support of desktop, Server and network environments along with advanced capabilities in Cybersecurity tactics such as Indicators of Compromise, Email Security and SIEM logging. Advanced Windows Technical Support relating to common technical issues involving Microsoft’s core business applications (MS Office, Word, Excel, Outlook, EntraID and Intune), Workstation and Server Operating Systems.

Warren, MI30+ days ago

$42.33–$52.16 Per Hour

Security and/or Server certificationsSkills, Knowledge, and Abilities (required):* Must be able to act as a technical resource and participate for system/network projects and knowledge of back up.* Understanding and proficiency with SAN (Storage Area Network) and NAS (Network Attached Storage), Local Area Network (LAN) and Wide Area Network (WAN) concepts and configurations such as routing, cabling, VPN (Virtual Private Network), and ISPs (Internet Service Providers) options and capabilities.* Maintain support and compliance to the NIST / CMMC System Security Plan (SSP) for the Defense Business Unit.* Participate as the IT liaison for the business unit in the Defense leadership stand up.* Partner and provide team support with the Cybersecurity Analyst for the business unit.

Detroit, MI30+ days ago

This role goes far beyond basic helpdesk tasks — one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. AMG Tech Support is seeking skilled, driven technicians to support our growing national client base.

Livonia, MI30+ days ago

Full-time

Working alongside the IT Innovation & Acquisitions team, the intern will assist with a range of forward-looking technology initiatives, which may include: • Supporting research and evaluation of emerging technologies and tools. Whether it's selling the world's-best big iron, rolling up your sleeves and servicing our industry-leading construction and material handling product brands or being a difference maker behind the scenes, we can use your skillset.

Birmingham, MI30+ days ago

$28–$30 Per Hour

The candidate will be supporting all hardware issues including desktops, laptops, printers, monitors and peripherals, software issues including OS, email, MS Office Suite (O365), AV and collaboration tools, and basic Active Directory (password resets, access to applications, etc). We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed.

Highland Park, Michigan30+ days ago

Provides quality customer service, including interacting with customers, answering customer enquiries, and effectively handling customer complaints. Maintains an adequate spare parts inventory of systems, subsystems, and component parts used in end user computing needs.

Ann Arbor, MI30+ days ago

Lead the strategy and operations of global digital workplace services, oversee the management of workplace technologies, end-user devices, IT customer support, global PC logistics, and the development and optimization of solutions and support processes. The ideal candidate will combine technical expertise with strong leadership and customer centric skills to drive innovation, optimize support models, and ensure high levels of customer satisfaction.

New!

Shelby Township, MI1 day ago

Proficient in Microsoft Office Suite (Excel, Outlook, Word, PowerPoint, Teams), SAP, and scheduling tools such as Crew Management. We are currently seeking a highly organized and proactive Administrative Coordinator to support our client’s operations team in Detroit, MI.

Ann Arbor, MI30+ days ago

$18–$20 Per Hour

We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

Troy, MI22 days ago

BizFlex IT is looking for a self-starter technical support team member that has the desire to deliver great customer service. We don’t support just one set of customers with the same products, we support 100s of clients with 100s of applications.

Troy, MI22 days ago

Successful candidates will demonstrate excellence in competencies such as effective time management, the ability to function well in a fast-paced environment, strong organization and attention to detail, and exceptional interpersonal and customer service skills. As a Help Desk Technician at Mercantile Bank, you will play a crucial role in supporting end-users with resolving technical issues related to their systems, phones, and PCs.

Shelby Township, MI30 days ago

Assists in the delivery, set up, retrieval and maintenance of the hardware used for internal and external scheduled events that require the use of laptops, LCD projectors, televisions, conference telephones, electronic recording devices, etc. · Answer, troubleshoot, resolve and/or escalate IS support tickets via phone, e-mail and/or web request following the guidelines and procedures outlined by the department policies and procedures.

New!

Detroit, Michigan1 day ago

Overview: The Windows Desktop Administrator Sr provides CAA and Army Contracting Command – Detroit Arsenal (ACC-DTA), full IT support, including but not limited to system administration, user support, technical support assistance, service request management, remote desktop management, self-help tools, Hardware (HW) and Software (SW) direct service desk support. · Knowledge of common software applications, such as web browsing (i.e., Microsoft Edge), email (i.e., Microsoft Outlook), word processing (i.e., Microsoft Word), spreadsheets (i.e., Microsoft Excel), presentations (i.e., Microsoft PowerPoint), databases (i.e., Microsoft Access), photo editing tools, desktop publishing software, and scanning tools.

New!

Detroit, Michigan1 day ago

Overview: The Windows Desktop Administrator Jr provides CAA and Army Contracting Command – Detroit Arsenal (ACC-DTA), full IT support, including but not limited to system administration, user support, technical support assistance, service request management, remote desktop management, self-help tools, Hardware (HW), and Software (SW) direct service desk support. · Knowledge of common software applications, such as web browsing (i.e., Microsoft Edge), email (i.e., Microsoft Outlook), word processing (i.e., Microsoft Word), spreadsheets (i.e., Microsoft Excel), presentations (i.e., Microsoft PowerPoint), databases (i.e., Microsoft Access), photo editing tools, desktop publishing software, and scanning tools.

New!

Dearborn, MIToday

Maneuver effortlessly through various digital and voice communication channels (phone, chat, and email) to provide the customer with prompt, courteous, and accurate information including: • Utilizing available resources to accurately respond to customer inquiries through appropriate channels. • Achieve 'world-class' service with each member where 'world-class' is defined as consumers having a uniquely pleasant experience, feeling they received valuable service and knowledge from a competent professional while educating the customer on client products and services.

Utica, MI30+ days ago

Full-time

Build and improve workflows using modern tooling—process automation, integrations, and orchestrated runbooks (think n8n / Zapier-style approaches, plus service workflow improvements). Services, we help real businesses run smoothly with proactive managed IT—cloud, cybersecurity, networking, and support that people actually enjoy working with.

Warren, MI30+ days ago

Full-time

Record, track, and document - help desk request, problem-solving process, including all successful and unsuccessful decisions made, and brief IT Support Supervisor on final resolution. Perform hands-on fixes at the desktop level, including installing and upgrading software, implementing file backups, and configuring systems and applications.

Dearborn, MI28 days ago

Full-time

Provide inbound helpdesk support for member, dealer, and region employees on various issues including:o User access, promotion information, site navigation, system errors and performance, billing, reporting and dealer list uploadso Website assistance to dealers and field personnelo Dealer enrollment processo Reviewing dealer parts statementso Process program cancellation requests • Determines the appropriate route for escalating complex issues based on the type of expertise required. During a Typical Day, You’ll • Maneuver effortlessly through various digital and voice communication channels (phone, chat, and email) to provide the customer with prompt, courteous, and accurate information including:o Utilizing available resources to accurately respond to customer inquiries through appropriate channels.o

Ann Arbor, MI30+ days ago

$30–$44 Per Hour

The engineer will lead Jamf Pro administration, drive compliance initiatives, and collaborate with cross-functional teams to deliver high-quality support and strategic improvements. At CompucomStaffing (https://www1.jobdiva.com/portal/?a=xpjdnwd96pfzndejt5orrp7btv1uj90471yr05agwnk9h3kdkxgy44xuptw0m44x&compid=0#/) , you’re more than just a number.

Novi, MI18 days ago

Remote

May be required to: sit, stand, bend, stoop, crouch, reach, kneel and/or walk for extended periods of time; carry books, boxes of books or objects weighing up to 50 pounds; push or pull wheeled carts with a total weight of up to 500 pounds; operate assigned equipment; pick up litter; spread ice melt; use the telephone, keyboard, computer mouse. Facilitate set-up/take-down/basic IT troubleshooting of meeting rooms and A/V equipment (i.e. laptops, projector, screen, microphones, etc.) for various in-house and public programs; maintain flexibility in work schedule to accommodate events held outside of normal Library hours.

Troy, MI15 days ago

This role serves as the primary on-site IT resource and is responsible for providing system reliability, network security, and end-user support in a fast-paced manufacturing environment. The ideal candidate is highly self-driven, technically strong, and capable of independently managing IT operations, escalation, and infrastructure support.

Ann Arbor, MI30+ days ago

Volunteer

This includes but is not limited to underrepresented gender identities, sexual/romantic orientations and/or relationship structures, people living with disabilities or mental health conditions, and with lived experience with homelessness or recovery from a substance use disorder, and people with underrepresented religious and/or socio-economic backgrounds. Avalon will not exclude someone based on criminal history unless it is determined the criminal history is related to or directly conflicts with the responsibilities of the position.

Sterling Heights, MI30+ days ago

$14–$16 Per Hour

We provide comprehensive, hands-on education to help future professionals advance their cosmetology skills and develop fulfilling careers in the beauty industry. Your day revolves around welcoming guests with warmth and professionalism, managing appointments, and promoting our school's specials to enhance guest retention.

New!

Pontiac, MI6 days ago

The Entry Level Capital Markets Lock Desk role would be required to cover a broad area of responsibilities within the Lock Desk Team, which includes completing lock desk functions based on requests from both internal and external clients, monitoring and completing requests from assigned work queues, and handling questions from internal and external clients. Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court .

New!

Garden City, Michigan6 days ago

The practices receive non-clinical business support services from North American Dental Group, a dental support organization. As a Front Desk Coordinator, you’ll be the welcoming face and voice of our practice, ensuring patients feel valued from the moment they walk through the door.

Shelby Twp., Michigan28 days ago

Woodhaven, Michigan12 days ago

Detroit, MI30+ days ago

Full-time

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Lead cross-functional planning and execution of projects aligned with the HR strategy and including, process design, functional requirements, data management, testing, and production operations and support design.

New!

Center Line, Michigan6 days ago

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IT Support Jobs in Berkley, MI

French Bilingual Customer Care Representative (Hybrid in Dearborn) TTEC

Helpdesk Analyst - Detroit, MI Digital Technology Solutions

Team Lead / Support Lead IT Managed Services Help Desk Stafford Gray

IT Support Specialist (Help Desk) Weldaloy Specialty Forgings

IT Support Technician - Tier 1 Impact Employment Solutions

Intern - IT Support Magna International, Inc

STACK Cybersecurity Apprenticeship - IT Support and Cyber Defender STACK Cybersecurity

Tier 1 IT Support Specialist - Southfield MI Applied Innovation

IT Support Technician Proactive Technology Management

Security & IT Support Manager Continental Structural Plastics

IT Support Specialist SAMPRASOFT

Help Desk Support Service Specialist Intermediate Galapagos Federal Systems LLC.

L2 VIP Desktop Support Engineer (Backfill/Secondary Support) Sky System Inc

IT Manager Jars Cannabis

IT Supervisor - Brownstown Magna International, Inc

IT Systems Analyst II Walbridge

IT Manager Impact Employment Solutions

Manufacturing System IT Manager Toyota Tsusho Systems

IT Systems Engineer - Tier 3 STACK Cybersecurity

Defense - IT Specialist Belcan

Now Hiring IT and Telecom Field Technicians HARDY INDUSTRIES

IT Intern Alta Equipment Group

Desktop Support Technician Masco Corporation

Onsite IT Manager Qualfon

Director, Digital Workplace Services (IT Infrastructure) Conexess Group, LLC

Support Staff MedNational Staffing

Network Servicedesk Support TEKsystems

Technical Support Specialist Bizflex IT LLC

Help Desk Technician Mercantile Bank

Help Desk Technician JVIS

Windows Desktop Administrator, Sr Integral

Windows Desktop Administrator, Jr Integral

French Bilingual Customer Care Representative (Hybrid in Dearborn) Percepta

Service Engineer – AI Automation, Cloud & Security SMART Services

Information Technology Technician Flex-N-Gate

Customer Care Representative Ttec

Senior Desktop Engineer CompuCom

Facilities Assistant Novi Public Library

Systems Administrator (Mandarin Speaking) Professional Search Group, Inc.

Volunteer Opportunity: Front Desk at a Supportive Housing Org Avalon Housing Volunteers

(K1) Front Desk Receptionist Paul Mitchell Schools

Entry Level Mortgage Lock Desk United Wholesale Mortgage

Front Desk Coordinator Dental Care of Michigan

Front Desk Coordinator Shelby Dental Care

Front Desk Coordinator Family Gentle Dentists

Test Req - Do Not Apply WH Maximus

Front Desk Coordinator Refresh Dental

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