East Los Angeles, CAToday
ResponsibilitiesHandle inbound support requests and log tickets in the ITSM platformTroubleshoot and deploy hardware, software, and mobile devicesSet up and support AV/VC equipment for conference and hybrid meetingsManage loaner equipment and conference room readinessRequirementsBachelor's degree in a related field + 2 years of IT support experienceProficiency with Windows 11, Active Directory, endpoint management tools, and productivity suitesStrong communication, multitasking, and customer service skillsFamiliarity with ITSM platforms, video conferencing tools, and remote management softwareACD (Automatic Call Distribution)Granicus, Tanium, SCCM, MS Office, MS Teams, Adobe, CheqRoom, WS1 IT Support Analyst IILos Angeles OnsiteW2 only No C2C or sponsorship Local candidates preferredWe're looking for a motivated IT Support Analyst to join our client's downtown LA team on a 6-month contract, with potential to extend or convert to permanent employment.