div class="flex max-w-full flex-col grow">Louisville, KY18 days ago
Specialized Experience: One year of specialized experience which includes 1) conducting studies to determine information management/ information technology (IM/IT) requirements for computer software and hardware design; AND 2) developing new or modified IT system plans and policies; AND 3) conduct testing to identify and remedy issues in program development; AND 4) presenting technical reports or briefings for IT software/hardware design. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Louisville, KY30+ days ago
li>Technical Skills: Proficiency in data analysis tools (e.g., Excel, SQL), project management software (e.g., JIRA, Trello), and familiarity with software development methodologies (e.g., Agile, Waterfall). They will work closely with stakeholders to understand their needs, translate those needs into technical requirements, and ensure the successful implementation of solutions that enhance business processes and drive growth.
Louisville, KY30+ days ago
IMPACT stands for Innovate for the Future, Make it Easy, Provide Exceptional Service, Acknowledge & Celebrate Success, Commit to Caring and Thrive Together) The associates of Republic Bank are the key to our success as an organization and we value our associates. Come join our team for a career, not just a job!"Grade 9About Republic BankRepublic Bank's values are built upon making an IMPACT for our clients, our associates and the communities we serve.
Louisville, KY22 days ago
Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. Our Company: Schulte Hospitality Group is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry.
Louisville, KY24 days ago
This role will direct requests to Level II or III Support teams, PMO group, or to dispatched field service technicians, and notify appropriate parties for parts ordering. In addition, the Support Specialist is responsible for receipt and ownership of customer service requests, administration of tickets within the service management system and monitoring of field and logistics requirements.
Louisville, KY12 days ago
This role is responsible for ensuring data integrity across strategic platforms, providing second-level support for POS and BOH issues, and leading project management activities to ensure deliverables are aligned with business needs. Identifies areas for data quality improvements and helps to resolve data quality problems through the appropriate choice of error detection and correction, process control and improvement, or process design strategies.
Ability to work a flexible, rotating schedule, to support a 24 hours per day, 7 days per week, 365 days per year (including February 29 in leap years); constantly without interruption. Experience working within the ticketing system to create, communicate detailed work logs, and provide technical documentation, escalating issues to Tier 2 as needed and setting customer expectations for follow-ups.
Take part in the development and maintenance of a positive working relationship with all internal departments/organizations/employees and the successful candidate will demonstrate service excellence by providing high quality customer service at all times to all customers and internal staff. Responsibilities: Responsible for supporting the IT service desk by providing end-user support via phone calls, e-mails, self-service requests and walk-in request.
Who we areStefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. Why we're differentBrazilian and privately owned company; Agility, flexibility, and innovation are in our DNA; Flat organizational structure which enables faster communication and decision making;