Senior IT Support Technician (Temp to Hire) Rocketship Public SchoolsSenior IT Support Technician (Temp to Hire)Washington, DC$28–$32.50 / hourComplete the technical “to do” checklist during each onsite visit, including routine technical and maintenance tasks; maintain accurate and up-to-date tracking of all laptop assets while on-site. Periodic Network and System Health Checks (2x a day, morning and afternoon): Perform spot checks of the wireless network, documenting and troubleshooting issues such as weak signals, interference, or connection problems.
IT Field Support Specialist 1 ItezzIT Field Support Specialist 1Columbia, MarylandCompensation will vary dependent upon factors including but not limited to: Government contract rates; annual hours worked; education; relevant prior work experience, knowledge, skills, and competencies; certifications, and geographic location. Infrastructure Maintenance: Maintain and support government and/or vendor-manufactured fiber optic modems, multiplexers, fiber optic/Ethernet cables, and telephone systems to ensure robust and reliable connectivity.
IT Sales Support Engineer Untethered LabsIT Sales Support Engineercollege park, MDIn this demanding, customer-facing role, the candidate will regularly interact with client-side stakeholders to address complex organization-specific business process needs and provide on-demand technical solutions. A potential applicant should be comfortable resolving Tier 2 & 3 technical support via screen sharing apps and direct phone calls.
IT Support and Systems Intern Element SolutionsIT Support and Systems InternMarylandYou will gain experience developing, improving, and implementing internal IT workflows, automated tools, and procedures using modern cloud service platforms such as Google Cloud Platform and Amazon Web Services. Whether you're developing cutting-edge technology solutions or designing intuitive interfaces, your contributions will have a transformative effect on the lives of countless individuals, shaping how users engage with vital government services.
IT Product Support Specialist Great MindsIT Product Support SpecialistDc, District of ColumbiaRemoteReporting to the Senior Manager, Service Desk, the IT Product Support Specialist will act as a key member of the Service Desk team and will serve as the front line for resolving and triaging support requests related to enterprise business applications, including, but not limited to, Salesforce, NetSuite, and other SaaS tools critical to Great Minds’ operations. This role will support a wide range of business units, including Sales, Finance, HR, and Operations, focusing on Tier 1 and Tier 2 support, identifying user issues, escalating bugs or configuration requests to appropriate teams, and documenting recurring issues and solutions.
IT Service Desk Analyst (Level 2 / L2 Support) AHU TechnologiesIT Service Desk Analyst (Level 2 / L2 Support)Washington, District of ColumbiaAbility to provide tier 1 and tier 2 support for a Windows-based desktop environment, including common desktop applications such as Microsoft365 and Adobe, as well as managing user accounts and Active Directory. · Ability to provide tier 1 and tier 2 support for iOS-based mobile devices, including common mobile-based applications such as email, Microsoft365, and authentication applications.
IT Service Management Support Accenture Federal ServicesIT Service Management SupportSuitland, MDThe pay range for the states of California, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Virginia, Washington, and the District of Columbia, and the city of Cleveland is: $107,300—$130,100 USD What We Believe As a company wholly dedicated to serving the US federal government, we bring together the best talent to help reinvent how federal agencies operate and deliver greater value for their mission and the American people. As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Virginia, Washington, and the District of Columbia, and the city of Cleveland .
Hardware Technician - Level 2 (IT Field Support Specialist) Stratum NetworksHardware Technician - Level 2 (IT Field Support Specialist)MarylandAs leading experts in their fields, our certified and highly experienced network, software development, IT support and security professionals are able to provide the necessary design, implementation, and consulting services to meet the demanding requirements of mission-critical networks. STRATUM NETWORKS OVERVIEW: Stratum Networks is a rapidly growing information assurance and cybersecurity solutions company with expert knowledge of implementing secure infrastructure, providing security integration, development, assessment and training solutions.
Hardware Technician - Level 1 (IT Field Support Specialist) Stratum NetworksHardware Technician - Level 1 (IT Field Support Specialist)MarylandAs leading experts in their fields, our certified and highly experienced network, software development, IT support and security professionals are able to provide the necessary design, implementation, and consulting services to meet the demanding requirements of mission-critical networks. STRATUM NETWORKS OVERVIEW: Stratum Networks is a rapidly growing information assurance and cybersecurity solutions company with expert knowledge of implementing secure infrastructure, providing security integration, development, assessment and training solutions.
NewOUC IT Services Tier II PT Support CbOUC IT Services Tier II PT SupportWashington, District of ColumbiaThis role requires monitoring and escalating network and system performance issues, performing software updates and patching, and coordinating with internal IT and vendor partners to resolve incidents quickly, troubleshoot technical issues, and prevent service disruption. The resource troubleshoots and maintains call floor workstations, CAD (Computer Aided Dispatch) and other mission critical 911/311 applications, voice recording systems, and other integrated platforms used by call takers and dispatchers.
NewTier II IT Support Technician 911/311 AHU TechnologiesTier II IT Support Technician 911/311Washington, District of Columbia$42–$47 / hourThis role requires monitoring and escalating network and system performance issues, performing software updates and patching, and coordinating with internal IT and vendor partners to resolve incidents quickly, troubleshoot technical issues, and prevent service disruption. Complete Description: Employment Type: Contract W2/1099 The Tier II technician provides direct technical support for the District’s 911 and 311 call floors, per Client’s mission to ensure uninterrupted operation of 91/311-critical applications, hardware, and communication systems.
IT Support Specialist The Nuclear CompanyIT Support SpecialistWashingtonWe expect every team member to continuously identify opportunities to automate workflows, enhance decision-making, improve processes, and contribute to the ongoing evolution of NOS as a strategic operating capability that enables The Nuclear Company to scale with excellence. The actual salary offered may vary based on relevant factors as determined in the Company’s discretion, which may include experience, qualifications, tenure, skill set, availability of qualified candidates, geographic location, certifications held, and other criteria deemed pertinent to the particular role.
Tier II IT Support Technician 911/311 AHU Technologies IncTier II IT Support Technician 911/311Washington, DCFull timeThis role requires monitoring and escalating network and system performance issues, performing software updates and patching, and coordinating with internal IT and vendor partners to resolve incidents quickly, troubleshoot technical issues, and prevent service disruption. The resource troubleshoots and maintains call floor workstations, CAD (Computer Aided Dispatch) and other mission critical 911/311 applications, voice recording systems, and other integrated platforms used by call takers and dispatchers.
Technical IT Support - Analyst (Job 1418) DLH Holdings Corp.Technical IT Support - Analyst (Job 1418)Bethesda, MD$70,000–$75,000 / yearOur experts in public health, performance evaluation, and health operations solve the complex problems faced by civilian and military customers alike by leveraging advanced tools - including digital transformation, artificial intelligence, data analytics, cloud enablement, modeling, and simulation, and more. Bachelor's degree in computer science or information systems, business, mathematics, or related field and 2 years of relevant IT experience OR an associate's degree in computer science or information system, business, mathematics or related field and 4 years of relevant IT experience.
IT Operations & End User Support GAMA-1 TechnologiesIT Operations & End User SupportGreenbelt, MDFull timeIT Operations & End User Support professionals at GAMA-1 keeptechnology running efficiently by supporting users,maintainingsystems, troubleshooting technical issues, and ensuring reliable day-to-day operations. While we may not have an immediate opening that matches your background,we'realways looking to connect with talented professionals interested in supporting meaningful customer missions and growing their careers with us.
Hiring Cleared Enterprise IT & Mission Support Specialists - TS SCI w Poly OR Poly Obtainable PeratonHiring Cleared Enterprise IT & Mission Support Specialists - TS SCI w Poly OR Poly ObtainableHerndon, Virginia$86,000–$138,000 / yearFull timeResponsibilities: Peraton is actively building a pipeline of qualified candidates in anticipation of upcoming opportunities supporting the operational backbone of a 24x7 intelligence enterprise – where mission continuity is non-negotiable and modernization is intentional. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies.
Senior IT System Administrator - JWICS Support Modernization Technology, Automation, and ManagementSenior IT System Administrator - JWICS Support ModernizationAberdeen Proving, MarylandPerform day-to-day systems administration of JWICS servers, workstations, and associated infrastructure (e.g., domain membership, patching, configuration, account and group management) in coordination with Government network owners and enterprise providers. This role ensures reliable, secure operation of JWICS servers, workstations, and associated VTC/VoIP equipment, and supports Tier 1 escalation and cyber operations.
IT Support Analyst - Field Technology Allan Myers, IncIT Support Analyst - Field TechnologyFairfax, Virginia$80,000–$90,000 / yearThe ideal candidate will be able to demonstrate their problem-solving and critical thinking on each and every assignment, employ their verbal and written communication skills to influence outcomes and bring their tenacity and drive to achieve business objectives. Support issues will range from account and device related issues to clearing of sessions to assistance in troubleshooting and isolating performance issues on devices and networks as well as core applications.
IT Services Tier II (Part-Time Support) Dhaka Technologies Limited CompanyIT Services Tier II (Part-Time Support)Washington, DCThis is an experienced IT professional role, requiring six to ten years of experience, providing Tier II support for critical 911 and 311 operations, including troubleshooting workstations, applications, and networks, and supporting Mobile Data Computers to ensure field unit connectivity. This role requires monitoring and escalating network and system performance issues, performing software updates and patching, and coordinating with internal IT and vendor partners to resolve incidents quickly, troubleshoot technical issues, and prevent service disruption.
IT Services Tier II PT Support GoIntellects Inc.IT Services Tier II PT SupportWashington, DCFull timeThis role requires monitoring and escalating network and system performance issues, performing software updates and patching, and coordinating with internal IT and vendor partners to resolve incidents quickly, troubleshoot technical issues, and prevent service disruption. Complete Description: T he Tier II technician provides direct technical support for the District’s 911 and 311 call floors, per client mission to ensure uninterrupted operation of 91/311-critical applications, hardware, and communication systems.