Manager, IT Service Desk & End User Services Clark Construction GroupManager, IT Service Desk & End User ServicesMcLean, VirginiaWhile there are times for quiet concentration, you'll also be expected to move actively throughout the office and travel occasionally to various locations, including dynamic construction sites, utilizing different modes of transportation. Escalation routing into Enterprise Applications, Infrastructure, and Asset Management, ensuring issues land in the right hands without falling through the cracks, and high-urgency issues are handled appropriately.
IT Helpdesk (Short Term Temp) Roth Staffing CompaniesIT Helpdesk (Short Term Temp)Rockville, Maryland$30.70 / hourA global leader in technology and innovation is seeking a Temporary Tech Support Technician (IT Helpdesk) to provide first-line technical support for end-user computing and office automation systems. This role is ideal for a customer-focused IT professional who enjoys troubleshooting technical issues, supporting business operations, and delivering exceptional service to employees at all levels, including executive leadership.
IT Service Desk Supervisor Fawkes IDMIT Service Desk SupervisorWashington, DC$110,000–$130,000 / yearResponsibilities: Overseeing the day-to-day supervision of the firm’s Service Desk Analysts to provide quality customer service to all of the firm’s staff in support of the firm’s IT Service Desk. Providing support and maintenance of all computers and printers; ensuring timely resolution of issues (i.e., end-user application support and system issues are identified, prioritized and resolved).
Desktop support technician Nleague Services IncDesktop support technicianWarrenton, Virginia$45–$50 / hourContractorThe candidate will assist DVS IT Management with integration, management, and support of the Information Technology program for the Puller Veterans Care Center (PVCC) in Warrenton, VA, plus support some remote Veterans Benefits sites. This position requires the following skills: Knowledge on setup, configuration, and maintenance of PC desktops, laptops, related peripheral devices (printers, scanners, etc.) and networking.
IT Help Desk Specialist AHU TechnologiesIT Help Desk SpecialistWashington, District of ColumbiaThis role supports District’s mission by maintaining reliable access to technology services, troubleshooting hardware and software problems, and escalating complex issues to the appropriate teams. The Help Desk Technician provides first‑line technical support to District government employees, ensuring timely resolution of IT issues and exceptional customer service.
Desktop Support Engineer-Arlington, VA Georgia Tek SystemsDesktop Support Engineer-Arlington, VAArlington, VAJob Description: Seeking a broadly experienced Candidate to provide Tier 1 and 2 support for multiple domains with users locally and remotely. The candidate will be expected to: Communicate and interface with customer and Site Lead on issues and daily tasking.
IT Service Management Technician I USA The Nature ConservancyIT Service Management Technician IArlington, VirginiaRemoteOur ideal candidate has an in-depth knowledge of computer software and hardware and a hands-on experience with a different variety of internet applications, networks and operating systems. Please note countries outside the USA would have a different pay range in the local currency based on the local labor market, and not tied to USA pay or ranges.
Desktop Support Technician, Senior LCG, Inc.Desktop Support Technician, SeniorRockville, MD$58,000–$66,000 / yearThis position requires strong technical depth, excellent communication skills, and the ability to support a diverse user population—ranging from everyday office staff to senior leadership—while maintaining high customer satisfaction and meeting service level objectives. In this role, you will deliver expert troubleshooting and “how-to” assistance across Windows and Apple platforms, support network connectivity and collaboration tools, maintain secure and compliant endpoints, and contribute to IT lifecycle and mobility programs.
IT Technician (onsite Millersville MD) Marathon TSIT Technician (onsite Millersville MD)Ashburn, VAThis role involves processing trouble tickets, imaging and encrypting devices, shipping and receiving IT equipment, performing laptop repairs, and maintaining an organized warehouse environment. Receive and manage bulk shipments of IT equipment from third-party vendors, including unloading large pallets from tractor-trailers and distributing them within the warehouse.
Desktop Support Technician, Associate LCG, Inc.Desktop Support Technician, AssociateMaryland, MD$28–$32Provide Tier II/Tier III end-user support for Microsoft Windows 10/11 and macOS (Big Sur, Monterey and later) environments, including OS configuration, troubleshooting, and performance optimization. Salary at LCG is determined by various factors, including but not limited to role, location, the combination of education/training, knowledge, skills, competencies, certifications, and work experience.
IT Service Desk Technical Lead (Operations) GD Information TechnologyIT Service Desk Technical Lead (Operations)Bethesda, MarylandTo ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. Leading Tier 0 and Tier 1 IT support operations, including incident management, service request fulfillment, escalation management, knowledge management, and customer support functions.
NewSenior Desktop Support Technician AHU Technologies IncSenior Desktop Support TechnicianWashington, DCFull timeThis role supports District’s mission by maintaining reliable access to technology services, troubleshooting hardware and software problems, and escalating complex issues to the appropriate teams. The Help Desk Technician provides first‑line technical support to District government employees, ensuring timely resolution of IT issues and exceptional customer service.
IT Inventory Specialist Zolon TechIT Inventory SpecialistCheverly, MDThe project delivers enterprise IT support services that enable FBI mission operations, including desktop and mobile device support, IT service management, walk up ITX services, inventory management, and participation in technology refreshes and office moves. Work is performed in a secure, mission critical environment with strict service level, security, and customer service requirements, supporting FBI personnel across multiple domestic and international locations.
Sr Help Desk Support Specialist Intrepid Global SolutionsSr Help Desk Support SpecialistMcLean, VirginiaProvide enhanced technical support to VIP users , including on-site visits, issue resolution, and follow-up actions; immediately notify the Work Site Information Management Officer (IMO) and Information Systems Security Manager (ISSM) of all VIP-related incidents. Provide second-tier technical support for desktop, laptop, and networked systems (NIPRNET, SIPRNET, MPE, and Closed Restricted Network (CRN)) including hardware, software, printers, and multi-function devices.
NewIT Operations Manager SteerBridgeIT Operations ManagerVienna, Virginia$120,000–$140,000 / yearThis role oversees systems administration, cloud operations, endpoint management, and user support while ensuring our infrastructure remains compliant with federal cybersecurity requirements, including NIST SP 800-171 and CMMC. The ideal candidate combines strong technical depth with the ability to manage priorities, mentor staff, and partner with security, compliance, and leadership stakeholders to keep operations running smoothly and audit-ready.
Help Desk/ Windows Support Prominent Edge LLCHelp Desk/ Windows SupportGaithersburg, MDExperience supporting technology and users of technology in a customer support function or role, including at least three items below: · Windows endpoint device installation · Windows endpoint device break / fix & upgrade · Local and network printer installation & repair · UPS repair (APC) · Installation of Windows based COTS software & drivers, · Installing NIST Windows system images · Windows security patching · Malware & virus removal · Troubleshooting multifaceted incidents and questions . · Associates degree, 60 credit hours completed in computer science or information systems management or one year of experience in providing Tier II Desktop Support service in an Enterprise environment (250 or more users) .
IT Service Desk Lead IntegralIT Service Desk LeadVienna, Virginia$130,000–$145,000 / yearFull timeMonitor and analyze incident trends, service request volumes, escalation patterns, and operational risks; implement corrective actions as needed. Since our founding in 1998, we have helped clients leverage existing and emerging technologies to transform their enterprises, empower growth, drive innovation, and build sustainable success.
NewFacility Security & IT Specialist - Federal Customer Dell, Inc.Facility Security & IT Specialist - Federal CustomerMclean, VAFull timeVendor & Implementation Tracking: Coordinate with external vendors, integrators, and internal stakeholders to track the installation and upgrade of facility security systems, IT infrastructure, and rack deployments. • Timeline & Resource Management: Maintain project schedules for facility build-outs, SCIF accreditations, and hardware staging, ensuring milestones are met without disrupting daily operations.
IT Manager Manufacturing & ITAR Compliance Quadrant, Inc.IT Manager Manufacturing & ITAR ComplianceSterling, VAManage day-to-day operation of networks, servers, endpoints, cloud environments, and telecom systems across U.S. Own IT asset lifecycle management, including procurement, provisioning, maintenance, and secure decommissioning of hardware and software. Configure systems, cloud environments, and data storage in accordance with export control and CMMC/NIST 800-171 requirements defined by Compliance, including for any government-furnished or CUI data.
IT Manager – Manufacturing & ITAR Compliance Quadrant IncIT Manager – Manufacturing & ITAR ComplianceSterling, VAManage day-to-day operation of networks, servers, endpoints, cloud environments, and telecom systems across U.S. Own IT asset lifecycle management, including procurement, provisioning, maintenance, and secure decommissioning of hardware and software. Configure systems, cloud environments, and data storage in accordance with export control and CMMC/NIST 800-171 requirements defined by Compliance, including for any government-furnished or CUI data.