The Director, Global IT Support Operations leads Expedia Group’s CorpIT Services Support Teams — the Global Service Desk, Global Field Services, Premise Management, and Tier 3 Operations — a combined employee and vendor workforce supporting employees across dozens of offices worldwide. This team keeps every corporate employee and every EG office worldwide productive — running our 24/7 global service desk, on-the-ground IT support across offices in the Americas, EMEA and APAC, high-availability support for executives and company events, and the corporate server rooms that keep our offices connected.