Help Desk Technician II - TS/SCI W/ poly General Dynamics Information TechnologyHelp Desk Technician II - TS/SCI W/ polyAnnapolis Junction, MarylandTo ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.
Service Desk Technician (Day Shift) DecisionPoint | CortekService Desk Technician (Day Shift)Arlington, Virginia$19–$24 / hourFull timeOverview: DecisionPoint is seeking an experienced Service Desk Technician (Day Shift) to join our team supporting the Department of Homeland Security (DHS) Cybersecurity and Infrastructure Security Agency (CISA) Technology Operations Center (TOC) in Arlington, Virginia. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
NewSupervisory Criminal Investigator US Department of Health and Human ServicesSupervisory Criminal InvestigatorSilver Spring, MD$143,913–$187,093 / yearBasic Criminal Investigation Training Certificate: Selectee must provide a successfully completed federal law enforcement training program certificate from one of the following training courses: (1) the Criminal Investigator Training Program (CITP) conducted by the Federal Law Enforcement Training Center (FLETC); or (2) the Special Agent Basic Training conducted by Drug Enforcement Agency or Federal Bureau of Investigations; or (3) the Basic Inspector Training conducted by the US Postal Service. Other Requirements: Basic Criminal Investigation Training: Selectee must have already successfully completed a recognized federal law enforcement training program such as: (1) the Criminal Investigator Training Program (CITP) conducted by the Federal Law Enforcement Training Center (FLETC); or (2) the Special Agent Basic Training conducted by Drug Enforcement Agency or Federal Bureau of Investigations; or (3) the Basic Inspector Training conducted by the US Postal Service.
Information Technology Specialist Level Two Echo IT Solutions, IncInformation Technology Specialist Level TwoArlington, VAWe are seeking an experienced Information Technology Specialist Level Two to provide Tier 2 technical support for end-user systems, applications, hardware, and network connectivity in a secure Federal environment. Associate's degree in IT, Computer Science, or related field and/or 3+ years of IT support experience .
Help Desk Specialist Power3 SolutionsHelp Desk SpecialistMarylandAs a Help Desk Specialist, you will: Provide service availability monitoring and help desk support for internet-like collaboration services hosted on a government intranet for a large community of users. Utilize SOPs to perform basic troubleshooting steps to identify the problem, then restart service and /or servers to resolve the issue.
Client Services Manager General Dynamics CorpClient Services ManagerWashington, DC$110,500–$149,500 / yearJob Description: The Client Services Manager is responsible for leading the organization's IT Service Delivery function, including multi-site Help Desk operations, Unified Communications (UC), and Video Teleconferencing (VTC) support teams. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.
16years Helpdesk Specialist Master - Onsite GoIntellects Inc.16years Helpdesk Specialist Master - OnsiteWashington, DCFull timeThis role supports District’s mission by maintaining reliable access to technology services, troubleshooting hardware and software problems, and escalating complex issues to the appropriate teams. Job Description: The Help Desk Technician provides first‐line technical support to District government employees, ensuring timely resolution of IT issues and exceptional customer service.
Helpdesk Specialist Master GoIntellects Inc.Helpdesk Specialist MasterWashington, DCFull timeThis role supports District’s mission by maintaining reliable access to technology services, troubleshooting hardware and software problems, and escalating complex issues to the appropriate teams. The Help Desk Technician provides first‑line technical support to District government employees, ensuring timely resolution of IT issues and exceptional customer service.
Prism Trainer/Help Desk Specialist VerdantasPrism Trainer/Help Desk SpecialistWashington DC, District of ColumbiaOur commitment to excellence, across more than 90 offices, is championed by a team of over 2,000 experts, scientists, engineers, geologists, and technical specialists, embedded in a people-focused culture, prioritizing the well-being of our employees, clients, and the communities we serve. Be responsible for ensuring that 100% of all user generated issues, change/enhancement requests, and usage questions are logged into the ticket tracking system and resolved in a timely manner.
Help Desk Manager - Pipeline Orion ConsortiumHelp Desk Manager - PipelineFort Meade, MDFull timeProvide daily supervision and direction to staff who are responsible for AI, AI-assisted, chat, phone and/or in-person support to users in the areas of communications, collaboration tools, and applications. *This is a pipeline position for an anticipated new contract, with staffing expected to begin in November 2026.
Service Desk Engineer Ardent Management ConsultingService Desk EngineerWashington, DCPosition Description: Ardent is seeking a Service Desk Engineer to design, implement, and maintain technical controls to reduce the risk of unauthorized initial discovery and lateral movement, malicious credential use and defense evasion, and persistence via machine key and related system-abuse techniques within CBO's environment. Engineer and maintain operating system and application patching, version control, and lifecycle management for supported applications, ensuring delivery through approved mechanisms such as a company application store, Microsoft Intune, or Group Policy Objects (GPO) based on user role and access level.
APACS Help Desk Coordinator Apogee Engineering LLCAPACS Help Desk CoordinatorArlington, VAMinimum Experience: Citizenship: Must be a US citizen Clearance: Must have an active Top Secret security clearance with SCI eligibility and be able to maintain itEducation: Bachelor''s degreeYears of Experience: Ten (10) years of experience in the respective technical/professional discipline; to include five (5) years of DoD experience. Overseeing work of Help Desk technicians resolving user issues, answering policy questions, and managing trouble tickets; conducting system maintenance & development, providing technical support for all application software updates (e.g., bug fixes, upgrades), and API management.
Help Desk Technician II - TS/SCI W/ poly GD Information TechnologyHelp Desk Technician II - TS/SCI W/ polyAnnapolis Junction, MarylandTo ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.
DOD Secret--NMCI Seat Rep - Help Desk Associates SystemsDOD Secret--NMCI Seat Rep - Help DeskMarylandMinimum Education: Associate’s degree in a computer-related field or an equivalent technical degree from an accredited college or university; or equivalent professional certification for years of experience- Sec+ or equivalent. Experience shall demonstrate IT inventory control, and help desk support with Microsoft Windows (i.e. Microsoft Excel, Microsoft Word, and Microsoft TEAMS) as well as Acrobat Pro.
Strategic Operations Officer US Department of Health and Human ServicesStrategic Operations OfficerCollege Park, MD$169,279–$232,306 / yearThe Food and Drug Administration is the regulatory, scientific, public health, and consumer protection agency responsible for ensuring that all human and animal drugs, and medical devices are safe and effective, that cosmetics, foods, food additives, drugs and medicated feeds for food producing animals, and radiation emitting devices are safe, and that all such products marketed in the United States are adequately, truthfully and informatively labeled and safely and properly stored, transported, manufactured packaged and regulated. Incentives include the following: moving expenses, recruitment or relocation incentive; student loan repayment, superior qualifications appointment, creditable service for annual leave for prior non-federal work experience or prior uniformed military service, etc.
Linux Systems Administrator ManTechLinux Systems AdministratorLaurel, MDBachelor’s degree in technical discipline from an accredited college or university; an additional 5 years of SA experience might be substituted for a degree is required. Must communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations.
System Administrator (SF) The Kenjya-Trusant Group , LLCSystem Administrator (SF)Annapolis Junction, MD$130,000–$180,000 / yearWorking with the Department of Defense, Department of Homeland Security, the Intelligence Community, state and local governments, and commercial clients, Kenjya-Trusant provides cyber protection, information technology, engineering, construction management and acquisition support services. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.
Service Desk Technician – Associate Kwaan Bear IT SolutionsService Desk Technician – AssociateMarylandThis role is critical to maintaining operational effectiveness across all supported environments, resolving hardware, software, and peripheral issues efficiently while escalating complex cases as needed. Collaborate with network services, systems engineering, and applications development teams to identify and correct problems.
Federal Acquisition System Administrator JEFFERSON CONSULTING GROUP, LLCFederal Acquisition System AdministratorDCRemoteThe position requires providing all appropriate system administration support to administer, troubleshoot, and maintain the contracting writing system and acquisition automation tools, including, for example, the following: Generate, maintain, establish, and deliver PRISM training for new and existing users: Track buyers and non-buyers PRISM licenses. This may include, but is not limited to, the following applications: Purchase Request Tracker Tracker, Government Purchase Card (GPC) Purchase Request App, Contract Award Log, Contract Closeout automation, help desk automation, and the Source Selection Tool.
SCCM Administrator 22nd Century Technologies, Inc.SCCM AdministratorCollege Park, MDRemoteThe ideal candidate will have hands-on experience administering Microsoft Windows environments, identity and access management, endpoint management, and enterprise systems administration . Administer and troubleshoot Microsoft Configuration Manager (SCCM/MECM) for software deployment, patching, operating system deployment, inventory, and endpoint management.