IT Support Specialist OneSpaWorld Holdings LimitedIT Support SpecialistCoral Gables, FLServices include traditional and alternative massage, body and skincare treatment options, Ayurvedic treatments, comprehensive hair and nail services, mindfulness programs, fitness, acupuncture, herbal medicine, pain management, and Medi-Spa. General Job Description: The IT Support Specialist is responsible for providing technical support for a full range of business technology, including computer systems (hardware and software), network infrastructure, mobile devices, telephone systems, and audio-visual equipment.
IT Support Specialist OneSpaWorldIT Support SpecialistCoral Gables, FloridaServices include traditional and alternative massage, body and skincare treatment options, Ayurvedic treatments, comprehensive hair and nail services, mindfulness programs, fitness, acupuncture, herbal medicine, pain management, and Medi-Spa. The IT Support Specialist is responsible for providing technical support for a full range of business technology, including computer systems (hardware and software), network infrastructure, mobile devices, telephone systems, and audio-visual equipment.
NewIT Help Desk Support Engineer (MSP) Staffing Management GroupIT Help Desk Support Engineer (MSP)Fort Lauderdale, FLThree years of experience in a client‑facing environment such as sales engineeringExcellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technologyPossesses strong organizational and time-management skillsExperience writing proposals for and implementation of technical solutions to fulfill business needsResults‑oriented, self‑motivated, energetic, professional, reliable, and a team playerStrong understanding of technology and business productivity systemsExperience with RMM (remote monitoring and management) tool a plus, such as Kaseya or Connectwise. Ability to problem solve at a high level, extraordinary customer service skills, strong multi‑tasking, and organizational skillsSales training experience is a plusIdeal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)CCNA or CCIE-Cisco certifications a real plusOur client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.
NewIT Support Technician L3Harris Technologies IncIT Support TechnicianSunrise, FL$68,500–$127,000 / yearInstall, configure, and upgrade hardware and software, including advanced operating systems, enterprise applications (e.g., Microsoft Office 365, ERP systems like SAP), and engineering tools (e.g., CAD/CAM software, simulation programs). This mid-level role involves resolving complex hardware, software, and network issues, supporting escalations from Level 1 support, and optimizing IT systems to enhance productivity in a dynamic production environment.
IT On-Site Support Technician WSP Global IncIT On-Site Support TechnicianMiami, FLJob Description: WSP wishes to be a leader in the quality of IT service offered to its users by offering them a varied but unified support structure consisting of a remote help desk, tech bars, a self-service portal, and several on-site technicians whose main mission is to respond to IT needs that require a physical presence in the various locations of the company. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and WSP will have the right to hire that candidate without reservation - no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service.
NewIT Support Specialist Dormont Manufacturing CompanyIT Support SpecialistFort Lauderdale, FLAssemble, deploy, troubleshoot, and maintain office computers, laptops, iPads, POS Terminals, printers, and cell phones (all computer hardware and software)Identify, diagnose, and resolve technical support problems on equipment, systems, & infrastructureAssist staff members with application issues, hardware problems, requests for hardware/software, device connectivity issues, passwords, new users accounts and access requests. SKILLS AND ABILITIESProficiency in Microsoft Office SuiteExperience with Citrix, Microsoft, and/or Azure system administrationStrong knowledge of Microsoft Operating Systems, Apple MacOS, iOSTroubleshooting knowledge and understanding of desktop, laptop, tablet, VOIP phone, mobile device, and Office 365 applications.
Hybrid IT Support Technician (Miami, FL Required | Remote + Client Visits) My VA SupportHybrid IT Support Technician (Miami, FL Required | Remote + Client Visits)Miami, FloridaRemoteWe are looking for an experienced IT Support Technician to provide first -line support and assist with IT validation activities for a Miami -based operation. As a Hybrid IT Support Technician, you will maintain the day -to -day provision of IT Support Services to our internal offices and remote staff.
IT Support Specialist KORE1 TechnologiesIT Support SpecialistDavie, FLSpecializing in professional and technical recruiting, KORE1 is committed to supporting top IT, Engineering, Creative, Scientific, Accounting and Finance professionals in their career paths. With extensive industry expertise and unmatched opportunities, our goal is to provide a unique experience for our contractors and consultants as they prepare for their next role.
IT Help Desk Support Engineer (MSP) K2 StaffingIT Help Desk Support Engineer (MSP)Fort Lauderdale, FloridaDuties & Responsibilities Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. Qualifications & Requirements Minimum of 5 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
Executive IT Support Specialist Ripple Labs IncExecutive IT Support SpecialistMiami, FLThrough our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in.
Technology Specialist - IT Service, Support and Operations | Java | Java - ALL IMCS Group IncTechnology Specialist - IT Service, Support and Operations | Java | Java - ALLPlantation, FLCompany Description: IMCS Group is one of the fastest growing MWBE (Minority Woman Owned Enterprise) staffing firms in the U.S. We focus on bringing a Diversity Recruitment approach to Fortune 500 companies within North America and EMEA region contingent labor programs. IMCS Group is committed to maintaining an inclusive workforce, where employees are hired, retained, compensated, and promoted based on their contributions to our Company.
IT Support Agent WheelHouse ITIT Support AgentFort Lauderdale, FLFull timeOur Support Agents play a critical role as our end users' first point of contact, providing friendly, respectful, and knowledgeable service over the phone or through email. WheelHouse IT, the largest Managed Service Provider in South Florida, is seeking a passionate and driven Support Agent to join our dynamic team.
IT Audio Visual Support Specialist Pomeroy Technologies LLCIT Audio Visual Support SpecialistWeston, FLAs the IT Audio Visual Support Specialist, you will be the primary technical resource for supporting AV systems and ensuring seamless execution of meetings and events across designated Stryker locations. This role requires deep expertise in AV technologies, hands-on troubleshooting, and collaboration with cross-functional teams to deliver high-quality digital experiences.
IT Help Desk Support - Level II (MSP) K2 StaffingIT Help Desk Support - Level II (MSP)Miami, FloridaDuties & Responsibilities Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
IT Support Specialist III A-CAP ServicesIT Support Specialist IIIMiami, FloridaYou’ll work closely with internal teams and external partners like our managed services provider (MSP) to deliver reliable infrastructure, manage access, and support audits—playing a key role in keeping our environment secure, efficient, and scalable. Backed by a leadership team and operational experts with deep expertise across insurance, reinsurance, and asset management sectors, A-CAP is committed to delivering meaningful results and adding value to our clients and capital partners.
IT Support Specialist Holland & Knight LLPIT Support SpecialistMiami, FLGeneral experience with server/network rooms (patching network equipment, racking servers, evaluating power and cooling issues.). Benefits: Our goal is to promote a work environment in which individuals have access to the resources they need to be their best both professionally and personally, which includes resources that encourage individuals to focus on their health and well-being.
Senior IT Support Specialist EdFedSenior IT Support SpecialistMiami, FloridaServe as the senior technical resource on the IT Service Desk, providing advanced (Tier II and Tier III) support for end-user computing, Microsoft 365 services, and network connectivity. Support and troubleshoot Microsoft 365 services including Outlook, Teams, OneDrive, and SharePoint for end users.
IT Support Intern EdgeUnoIT Support InternMiami, FLFluent in English (this is a must) Fluent in Spanish or Portuguese (this is a must) Currently pursuing a university degree in Information Systems, Computer Science, IT, Telecommunications, Networking, Cybersecurity or a related field Availability to work part-time onsite, Miami Office Basic understanding of computer hardware, peripherals, and office technology Basic knowledge of networking, internet connectivity, routers, access points, and cable management Proactive mindset, willingness to help, and ability to handle varied responsibilities including physical tasks Good communication skills and service-oriented attitude. Receive, unpack, and organize incoming IT equipment and hardware shipments Handle physical equipment including boxes, devices, and hardware as needed, including moving and transporting items within the office Coordinate with the logistics team and vendors on equipment deliveries, pickups, and returns Label, organize, and maintain accurate inventory of IT equipment, technical supplies, and hardware Support the preparation and shipment of equipment when required Collaborate with internal stakeholders to ensure technical and operational equipment needs are resolved in a timely manner.
Junior IT Support Specialist AD MortgageJunior IT Support SpecialistFort LauderdaleThe candidate will provide reliable day-to-day technical support to our staff while developing the skills and knowledge needed to grow into more advanced IT and infrastructure roles. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.
NewIT Student Support (P/T Miami Campus) FVI School of Nursing and TechnologyIT Student Support (P/T Miami Campus)Miami, FL$22–$25The successful candidate will be responsible for troubleshooting hardware and software issues, maintaining office equipment, supporting users, and ensuring that all IT systems operate efficiently. This role requires excellent customer service, strong technical skills, and the ability to respond promptly to on-site support requests.
NewIT Student Support (P/T Miramar Campus) FVI School of Nursing and TechnologyIT Student Support (P/T Miramar Campus)Miramar, FL$22–$25The successful candidate will be responsible for troubleshooting hardware and software issues, maintaining office equipment, supporting users, and ensuring that all IT systems operate efficiently. This role requires excellent customer service, strong technical skills, and the ability to respond promptly to on-site support requests.
IT Manager - Support Gastro HealthIT Manager - SupportMiami, FLWorking knowledge of MS Server environments (2016, 2012, 2008), MS Office 365, MS operating systems (Windows 10, 8, 7), Terminal Services (MS Remote Desktop Protocol and/or VNC); SSH Protocol, MS Office Suite (Word, Excel, Outlook, PowerPoint). • Diagnosing and resolving end-user issues regarding printers, PC hardware, email, Internet, VPN and local area network.
IT Client Technology Support Technician II - 995938 Nova Southeastern UniversityIT Client Technology Support Technician II - 995938FLProvides advanced support for the installation, configuration, maintenance of hardware and software for desktops, laptops, wireless and cellular devices, Windows-based servers, peripherals, videoconferencing, LANs, WANs and digital media. Job Requirements: Required Knowledge, Skills, & Abilities: Knowledge: Working knowledge in the safe use of various tools utilized for technical troubleshooting, repair and support including software and hand-tools.
IT Client Technology Support Technician II - 998556 Nova Southeastern UniversityIT Client Technology Support Technician II - 998556FLProvides advanced support for the installation, configuration, maintenance of hardware and software for desktops, laptops, wireless and cellular devices, Windows-based servers, peripherals, videoconferencing, LANs, WANs and digital media. Job Requirements: Required Knowledge, Skills, & Abilities: Knowledge: Working knowledge in the safe use of various tools utilized for technical troubleshooting, repair and support including software and hand-tools.
IT Client Technology Support Technician II - 999664 Nova Southeastern UniversityIT Client Technology Support Technician II - 999664FLProvides advanced support for the installation, configuration, maintenance of hardware and software for desktops, laptops, wireless and cellular devices, Windows-based servers, peripherals, videoconferencing, LANs, WANs and digital media. Job Requirements: Required Knowledge, Skills, & Abilities: Knowledge: Working knowledge in the safe use of various tools utilized for technical troubleshooting, repair and support including software and hand-tools.
IT Support Specialist III A-CAP Services LLCIT Support Specialist IIIMiami, FLFull timeYou’ll work closely with internal teams and external partners like our managed services provider (MSP) to deliver reliable infrastructure, manage access, and support audits—playing a key role in keeping our environment secure, efficient, and scalable. Backed by a leadership team and operational experts with deep expertise across insurance, reinsurance, and asset management sectors, A-CAP is committed to delivering meaningful results and adding value to our clients and capital partners.
IT Client Technology Support Technician II - 999664 NSUIT Client Technology Support Technician II - 999664Fort Lauderdale, Florida3. Provides advanced support for the installation, configuration, maintenance of hardware and software for desktops, laptops, wireless and cellular devices, Windows-based servers, peripherals, videoconferencing, LANs, WANs and digital media. 2. Active Listening - Proficient skills in giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
IT Client Technology Support Technician II - 995938 NSUIT Client Technology Support Technician II - 995938Fort Lauderdale, Florida3. Provides advanced support for the installation, configuration, maintenance of hardware and software for desktops, laptops, wireless and cellular devices, Windows-based servers, peripherals, videoconferencing, LANs, WANs and digital media. 2. Active Listening - Proficient skills in giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Senior Consultant, IT Strategy Growth & Transformation Deloitte Touche Tohmatsu LtdSenior Consultant, IT Strategy Growth & TransformationFL$122,000–$240,500 / yearOur purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Manage project execution: Develop project plans, facilitate meetings with client and project leads, maintain project documentation, and drive delivery of key technology initiatives within scope, schedule, and budget constraints.
IT MSP Level II/III Technician/Consultant TeamLogic IT, Fort Lauderdale, FLIT MSP Level II/III Technician/ConsultantFort Lauderdale, FLThe Level II/III Technician works jointly with the sales team to provide pre-sales and post-sales support, including tasks such as discovery meetings, site surveys, proposals, and presentations on technical assessments, implementations, and ongoing technical account management. Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues.
Senior Software Engineer II - IT Operations Management RELX Group plcSenior Software Engineer II - IT Operations ManagementFL$95,300–$158,800 / yearWithin our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management.
NewSenior Systems Engineer - Remote IT & Security Infra Energy Jobline ZRSenior Systems Engineer - Remote IT & Security InfraFort Lauderdale, FLRemote$75,000–$95,000 / yearYou will handle complex support tasks, collaborate with clients and a high-performance team, and leverage cutting-edge technologies. L7 Solutions in Fort Lauderdale seeks a Senior Systems Engineer to enhance IT infrastructure for clients.
IT Triage Engineer New Charter TechnologiesIT Triage EngineerMiami, FloridaThis position requires triaging of support requests of Authorized Client Reps (ACRs) from several different areas from email/ticketing system/phone while ensuring user satisfaction and making sure that established service levels are met; Dispatching requests to internal technical resources as required. Our partner companies have career paths for many different role types, whether you want to be deeply technical or whiteboarding with clients, and we are committed to developing fulfilling career paths for all contributors at New Charter Technologies.
IT Solution Engineer - Production Planning First Quality Enterprises IncIT Solution Engineer - Production PlanningFLPerform hands-on SAP ECC configuration, with strong expertise in Production Planning and execution, Supply Chain, Inventory Management, Utilize deep knowledge of SAP Data model and related master and transactional data table/ fields. Our personal care and household product portfolio includes baby diapers, wipes, feminine pads, paper towels, bath tissue, adult incontinence products, laundry detergents, fabric finishers, and dishwash solutions.
Sourcing & Procurement IT Management Consultant - NASPFY26 Accenture PlcSourcing & Procurement IT Management Consultant - NASPFY26Miami, FLWhether identifying opportunities to reduce clients' costs and environmental impacts or proposing innovative solutions that curb the effect of soaring prices and longer lead times, Accenture's Sourcing & Procurement team delivers tangible business results for our clients - while also enhancing the employee experience, customer satisfaction, and community impact. While depth in all areas is not expected at this level, you will be expected to infuse Accenture's Sourcing & Procurement consulting business with any existing knowledge and to build upon your current IT Procurement base by demonstrating a strong aptitude for learning.
Staff IT & Security Engineer Flow Carbon IncStaff IT & Security EngineerFLServe as the central technical owner for all internal enterprise AI platforms, including large language model tools, AI-assisted developer environments, and internally developed AI-powered systems. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information.
IT Technical Engineer Syntricate Technologies IncIT Technical EngineerMiami, FLTechnology Assessment: Evaluate the current state of technology infrastructure, including networking, audio/visual, multimedia, conference room equipment, and end-user technologies in corporate branch offices. 2. Systems Engineering: 3. Technical Consultation: Provide expert advice on necessary technical requirements, upgrades, and improvements to enhance security, efficiency and performance in these environments.
IT MSP Level II/III Technician/Consultant TeamLogic ITIT MSP Level II/III Technician/ConsultantFort Lauderdale, FloridaThe Level II/III Technician works jointly with the sales team to provide pre-sales and post-sales support, including tasks such as discovery meetings, site surveys, proposals, and presentations on technical assessments, implementations, and ongoing technical account management. IT Technician II/III Roles and Responsibilities: A manager with a Servant Leadership mindset, a team member with a Can-Do attitude, a partner with an Entrepreneurial spirit, and a learner with a Growth mindset.
Staff IT Engineer - Service Management NU Pagamentos SAStaff IT Engineer - Service ManagementMiami, FL$178,560–$267,840 / yearYou'll design and implement processes, tools, and governance that keep our internal services reliable, auditable, and efficient, enabling engineering teams to focus on high-impact work while maintaining strong operational controls in a regulated environment. Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human.
Senior IT Engineer DoorLoopSenior IT EngineerMiami, FL$95,000–$110,000 / yearWith offices in Miami, New York City, and Tel Aviv, we're a global company helping property owners and managers move faster, scale smarter, and get real support, real fast. Administer and optimize core SaaS applications including Salesforce, HubSpot, Intercom, Zoom, Slack, and Notion - handling provisioning, SSO integrations, and license governance.
Sr. IT Endpoint Engineer Reltio IncSr. IT Endpoint EngineerFL$69,000–$152,000 / yearTrusted by more than 200 of the world's largest brands across industries such as life sciences, financial services, healthcare, and technology, we fuel frictionless operations and help enterprises accelerate innovation and reduce risk. You will bridge the gap between strategic infrastructure planning and tactical execution, leveraging modern Unified Endpoint Management (UEM) tools and automation to deliver a frictionless, secure digital workplace experience.
Senior Software Engineer, Full Stack, IT Products IruSenior Software Engineer, Full Stack, IT ProductsMiami, FloridaAs a Senior Software Engineer on our IT Products team, you will build the core, high-throughput backend infrastructure that remotely configures, patches, and secures millions of endpoints from macOS and Windows laptops to iOS and Android devices worldwide. You will tackle complex challenges in distributed systems, handling massive influxes of device telemetry and building automated, event-driven workflows that allow IT admins to manage their entire fleet from a single console.
B2B Sales Consultant – IT & Cybersecurity Solutions MyConnectXB2B Sales Consultant – IT & Cybersecurity SolutionsHouston, FloridaWe’re seeking a bilingual (English–Spanish) B2B Sales Consultant who can connect with small to mid -sized businesses—especially law firms, accountants, and construction professionals—to show them how MyConnectX can simplify, secure, and scale their operations. Do you have experience selling tech solutions and the ability to translate complex IT into business value?.
Senior Software Engineer, Full Stack, IT Products Kandji IncSenior Software Engineer, Full Stack, IT ProductsMiami, FLAs a Senior Software Engineer on our IT Products team, you will build the core, high-throughput backend infrastructure that remotely configures, patches, and secures millions of endpoints from macOS and Windows laptops to iOS and Android devices worldwide. You will tackle complex challenges in distributed systems, handling massive influxes of device telemetry and building automated, event-driven workflows that allow IT admins to manage their entire fleet from a single console.
M&A IT Senior Consultant Deloitte Touche Tohmatsu LtdM&A IT Senior ConsultantFL$128,000–$252,500 / yearDeloitte's M&A I&D team assists our clients with deal closing, integration and divestiture strategy and governance, integration and divestiture accounting and reporting services, developing and executing a Day 1 implementation plan, and addressing longer-term integration needs to create the future-state organization our clients envision. We offer comprehensive end-to-end support and advisory services, covering areas such as valuation modeling, cost optimization, restructuring, business design and transformation, infrastructure and real estate, mergers and acquisitions (M&A), and sustainability.
Discovery IT System Administrator Top Secret Clearance Required Contact Government Services LLCDiscovery IT System Administrator Top Secret Clearance RequiredMiami, FLFor the past seven years, weve been growing our government-contracting portfolio, and along the way, weve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. CGS is seeking a dedicated Discovery IT System Administrator to join a fast-paced and hard-working team to assist with any legal accounts.
Senior Discovery IT System Administrator Top Secret Clearance Required Contact Government Services LLCSenior Discovery IT System Administrator Top Secret Clearance RequiredMiami, FLFor the past seven years, weve been growing our government-contracting portfolio, and along the way, weve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS, we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers, mending those relations for years to come.
Director IT Infrastructure Convey Health SolutionsDirector IT InfrastructureFort Lauderdale, FLThe Director of IT Infrastructure will provide technical leadership and guidance to network, server, DBA, services staff, Architects, Engineers, and Administrators, and will ensure adherence to best practices and proven methodologies to promote continuous server and network operations and the integration of new value-added technical services and technology. Plan, design, engineer, install, and troubleshoot network routers, switches, wireless equipment, and network and servers security technology (e.g., firewalls, threat management, IDPS, syslog, security incident event management systems, server system administration, etc.).
Director, IT Infrastructure Convey Health Solutions, Inc.Director, IT InfrastructureFort Lauderdale, FLManagement experience and knowledge of/in: LAN/WAN/MAN, Server and Network Management, Data Center Technologies, Capacity & Service Continuity Management, Virtualization, Data Management, Risk Management, Project management, scheduling, basic maintenance procedures/skills, basic electricity/concepts. The Director of IT Infrastructure will provide technical leadership and guidance to network/server/DBA services staff (Architects, Engineers, and Administrators) and will ensure adherence to best practices and proven methodologies to promote continuous server and network operations and the integration of new value-added technical services and technology.
Project Manager-Corporate Office IT & AV Upgrades Cbre ValuationProject Manager-Corporate Office IT & AV UpgradesMiami, FLAtlanta - Georgia - United States of America, Charlotte - North Carolina - United States of America, Dallas - Pennsylvania - United States of America, Detroit - Michigan - United States of America, Durham - North Carolina - United States of America, Houston - Texas - United States of America, Memphis - Tennessee - United States of America, Miami - Florida - United States of America, Nashville - Tennessee - United States of America, Orlando - Florida - United States of America, Philadelphia - Pennsylvania - United States of America, Pittsburgh - Pennsylvania - United States of America, Raleigh - North Carolina - United States of America, Richmond - Virginia - United States of America, San Antonio - Texas - United States of America, Tampa - Florida - United States of America. Interface directly with clients to prepare all elements of the project, including the scope of work, project delivery resource requirements, cost estimates & budget, work plan schedule & landmarks, quality control, and risk identification.