Vaco LLCNewHelp Desk Supervisor Vaco LLCHelp Desk SupervisorColumbus, OH$75,000–$80,000Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. This position plays a critical role in managing help desk workflows, monitoring ticket activity, maintaining support documentation, and coordinating with internal technology teams.
Sky System IncIT Desktop Support Engineer Sky System IncIT Desktop Support EngineerLondon, OHFull timeHandling different PC operating systems (Windows 7, 10) Handling end users' incidents and IMAC requests using Service NOW ticketing tool Performing Hardware/Software installation (understanding of deployment tools like SCCM) End-user support Break fix & Service Requests Desktop/ Laptop/Network Printers Management. Basic AV support for conference room& internal events using MTR (Microsoft Teams Room) Image Deployment using SCCM & Auto Pilot VDI technologies Citrix Xendesktop, Azure cloud PC.
Sky System IncIT Desktop Support Engineer (Backfill) Sky System IncIT Desktop Support Engineer (Backfill)London, OHFull timeHandling different PC operating systems (Windows 7, 10) Handling end users' incidents and IMAC requests using Service NOW ticketing tool Performing Hardware/Software installation (understanding of deployment tools like SCCM) End-user support Break fix & Service Requests Desktop/ Laptop/Network Printers Management. Basic AV support for conference room& internal events using MTR (Microsoft Teams Room) Image Deployment using SCCM & Auto Pilot VDI technologies Citrix Xendesktop, Azure cloud PC.
Beacon Specialized LivingNewIt Help Desk Support Technician Beacon Specialized LivingIt Help Desk Support TechnicianColumbus, OHPreserve and protect the privacy, confidentiality and security of all medical records, proprietary and other confidential information relating to Beacon Specialized Living, its Individuals, Team Members, activities and affiliates, in accordance with all applicable laws (especially HIPAA) and contract terms. • Communicate with fellow IT employees to ensure support queues are maintained and covered through assigned shifts (This includes normal business hours, as well as On-Call hours).
Merge ITIT Support Engineer - Columbus, OH Merge ITIT Support Engineer - Columbus, OHColumbus, OHWe don’t just connect people with jobs, we connect top IT talent with game-changing opportunities at some of the biggest names in tech, finance, healthcare, and more. Perform basic hands-and-feet network support: check switch power status, create console sessions as directed.
Apidel TechnologiesIT Support Technician Apidel TechnologiesIT Support TechnicianDublin, OHContractorMental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines Physical: Computer keyboarding, travel as required Auditory/Visual: Hearing, vision and talking The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. Experience: Five (5) years of Help Desk or technical support service experience or equivalent combination of education and experience required to include 2%2B years of experience with propriety systems (JURIS, One Team, SIR, TAMS and Voyager).
US NavyNewInformation Technology Professional (IT Support) US NavyInformation Technology Professional (IT Support)Columbus, OHKey Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and defensive cyber operations, investigate and track adversary activity, and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and analyze information on adversaries, environments, and weather and create intelligence products and briefings for commanders. Pathways, Training & Advancement Recruit Training followed by Class A School in an information warfare specialty, such as IT or CTN at information warfare training sites and IS at intelligence training commands; advanced C schools and follow on training in areas such as cyber operations, network defense, digital forensics, signals analysis, targeting, imagery, language, and mission systems; progressive advancement based on qualifications, performance, and warfare pins such as Information Warfare and platform specific warfare designations.
giftHEALTHNewIT Support Specialist II giftHEALTHIT Support Specialist IIColumbus, OHServes as an escalation point for IT Support Specialist I by taking ownership of escalated issues, applying deeper troubleshooting and judgment, documenting user or business impact, and driving resolution whenever possible before escalating to the IT Support Site Lead, IT Operations, Engineering, or other teams. Reporting to the IT Support Site Lead, this role handles incoming support requests, resolves escalated or moderately complex technical issues, documents work accurately, and coordinates with IT Support, IT Operations, or Engineering when additional support is needed.
MaticIT Support Technician MaticIT Support TechnicianColumbus, OH$45,000–$65,000 / yearA TRUE team culture - one team, one dream is our company motto and while we are working hard to simplify the world of insurance, we never forget to play hard as well - we pride ourselves on frequent team events like happy hours, game nights, volleyball / kickball teams, etc! You'll provide frontline assistance to both on-site and remote team members, diagnosing and efficiently resolving hardware, software, and network issues to ensure minimal disruption to user productivity.
Geeks on SiteOn-Call IT Technician - PC, Mac & Desktop Support Cincinnati, OH Geeks on SiteOn-Call IT Technician - PC, Mac & Desktop Support Cincinnati, OHColumbus, OHOur services include computer repair, IT support, smart home installation, and a broad range of in-home and business technology services offering fast, reliable solutions across a wide range of devices and systems. Geeks On Site provides nationwide computer repair and technology support services for homes and businesses, delivered both remotely and on-site.
Surge StaffingIT Support Specialist Surge StaffingIT Support SpecialistColumbus, OH$50,000Assist business customers with telephone, email or trouble ticket enquiries to resolve or escalate IT systems issues and problems. Provide support and incident management and client communications for IT systems faults and service requests.
Surge LLCNewIT Support Specialist Surge LLCIT Support SpecialistColumbus, OHAssist business customers with telephone, email or trouble ticket enquiries to resolve or escalate IT systems issues and problems. Provide support and incident management and client communications for IT systems faults and service requests.
City BBQIT Support Analyst City BBQIT Support AnalystDublin, OHResponds to telephone calls, email and personal requests for technical support and assisting users with questions or problems, dispatching tickets with proper vendor support if needed. Proficient in the troubleshooting of back office & laptop computers, DSL/T1/Broadband service, phone systems, NCR Point of Sale system, cell phones, tablets, video surveillance, just to name a few.
Hollywood Casino at ColumbusIT SUPPORT ANALYST Hollywood Casino at ColumbusIT SUPPORT ANALYSTColumbus, Ohio
Cellular SalesNewIT Field Support Technician Cellular SalesIT Field Support TechnicianColumbus, OH$23–$33 / hourTeamwork: Working as a productive member of a cohesive group toward a common goal and contributing to team development and effective team dynamics. Initiative: Spotting opportunities within a circle of influence; anticipating threats and acting on them; self-starting rather than waiting passively until the situation demands action.
Veterans Sourcing GroupIT Support Specialist Veterans Sourcing GroupIT Support SpecialistColumbus, OHWhile providing the highest level of customer service, the Service Desk Chat Agent answers incoming chats, tracks all information in a ticket tracking system, uses a knowledge base tool along with their expertise to resolve issues in a timely fashion. Executive Summary: The Service Desk Chat Agent is the first point of contact that support end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment.
Cellular Sales Verizon Authorized RetailerIT Field Support Technician Cellular Sales Verizon Authorized RetailerIT Field Support TechnicianColumbus, Ohio$23–$33 / hourTeamwork: Working as a productive member of a cohesive group toward a common goal and contributing to team development and effective team dynamics. Initiative: Spotting opportunities within a circle of influence; anticipating threats and acting on them; self-starting rather than waiting passively until the situation demands action.
The Christian and Missionary AllianceTech Support Lead The Christian and Missionary AllianceTech Support LeadReynoldsburg, OH$59,000–$69,000 / yearProvides and oversees advanced IT Help Desk troubleshooting and support to all Alliance employees at the National Office (N.O.), to global workers, and to district employees who use technology services provided by the National Office technology group, primarily involving issues relating to company hardware, software, cloud services, and endpoint management, including resolving application-related support tickets using technical expertise and exceptional customer service skills. Through over 1,900 churches in the United States and nearly 700 workers in 70 countries, we pay forward the love of Jesus to suffering and overlooked people in our communities and throughout the world through a wide variety of developmental and compassionate care projects and initiatives.
WalbridgeIT Technician WalbridgeIT TechnicianMillersport, OhioNew Technology Support & Adoption - Support the implementation and adoption of new technologies, including evaluating emerging tools, assisting with pilot deployments, and helping users transition to new systems and solutions. Onboarding & Workstation Setup - Prepare and provision user workstations for new hires, including account setup, system configuration, and ensuring readiness on day one.
BHP of Central OhioInformation Technology Administrator (IT) BHP of Central OhioInformation Technology Administrator (IT)Newark, OHPart timeSupervises assigned Information Technology personnel, including assigning work, providing coaching and training, conducting performance evaluations, participating in hiring activities, approving leave requests, and addressing performance concerns in accordance with agency policies. Installs, configures, maintains, troubleshoots, and coordinates repair of computer equipment, network devices, telecommunications equipment, and software applications.
Chipotle Mexican GrillNewAnalyst, IT Escalations Chipotle Mexican GrillAnalyst, IT EscalationsColumbus, OH$26.44–$33.66 / hourThis role contributes to service performance by applying technical knowledge and analytical skills to semi-complex challenges within the ITSC.WHAT YOU'LL DO* Provide real-time support to external call center agents on escalated tickets and service requests.* Guide agents on queue activity and long calls to help maintain service level targets.* Support major incident and post-incident review activities, including joining support bridge calls, coordinating identified communication needs with impacted restaurants, and providing expertise as needed to support incident resolution.
Kloud9 IT, Inc.IT Intern – Managed Service Provider (MSP) Kloud9 IT, Inc.IT Intern – Managed Service Provider (MSP)Columbus, Ohio$10About Us: Kloud9 IT is a leading provider of comprehensive IT solutions for businesses seeking secure, reliable, and scalable technology services. You will work alongside experienced technicians and engineers, gaining exposure to a wide range of technologies and client environments.
Govcio LLCIT Service Technician Govcio LLCIT Service TechnicianColumbus, OhioOther specific duties include the following: Provide on-call support by identifying, researching and resolving technical problems received via the ServiceNow ticketing system. Interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problems.
DataServ Integrations, LLCIT Network Design Engineer DataServ Integrations, LLCIT Network Design EngineerColumbus, OHJoin us the DataServ/xFact as our next Design Engineer, working with our Sales and Design Engineer Teams to design leading solutions for our customers throughout Ohio. Five years' experience in the design, implementation and/or management of IT systems including networking, wireless, telephony and server systems.
Benesch LawIT Sr. Systems Engineer Benesch LawIT Sr. Systems EngineerColumbus, OHDesigns, configures, and maintains IT infrastructure hardware, cloud, and software, including but not limited to Active Directory/GPOs, network infrastructure, VMware and HyperV clusters, Microsoft 365, Azure, and other infrastructure applications such as Config management, Monitoring, VPN, RDP, etc. Server/system configuration management and IP address management – Build, manage, configure, maintain, and troubleshoot configuration management systems including all related components and systems firm-wide.
ALTA Performance MaterialsNewIT SAP Analyst ALTA Performance MaterialsIT SAP AnalystColumbus, OHDefine test scenarios and lead integration, regression, and user acceptance testing (UAT) for system upgrades and enhancements; ensure proper documentation and user sign-off . Required Minimum Position Qualifications: Bachelor's degree in Finance, Accounting, or related field of study and 5 years of experience with SAP, in the job offered, or any related occupation in which the required experience was gained.
Delaware Nation IndustriesNewIT Asset Manager - 304650 Delaware Nation IndustriesIT Asset Manager - 304650Wright-Patterson Air Force Base, OHWe are working to support the AFMC mission by leveraging every opportunity to strategically identify, analyze, recommend, and improve Cyberspace and C&I organization, processes, procedures, training, resources, and systems supporting program offices and functional areas under the AFMC COS purview. Provide support for the IT Asset Management (ITAM) inventory to include disposal of outdated equipment through established means and according to Air Force and Department of Defense (DoD) guidelines.
Sky System IncOnsite Support EUC Engineer Sky System IncOnsite Support EUC EngineerLondon, OHFull timeOperation Roles and Responsibilities Technologies : Microsoft Intune, Zoom Meeting Rooms, Microsoft Office 2010, office 365 products Windows 10 desktops, laptops, printers, networked copiers, Mobile Iron, NIC's, basic LAN/WAN connectivity, network cable patching, Hands & feet support to Rack and stack activities. Handling different PC operating systems (Windows 7, 10) Handling end users' incidents and IMAC requests using Service NOW ticketing tool Performing Hardware/Software installation (understanding of deployment tools like SCCM) End-user support Break fix & Service Requests Desktop/ Laptop/Network Printers Management.
Sky System IncIT Service Desk Engineer Sky System IncIT Service Desk EngineerLondon, OHFull timeJob Description: Job Description: The IT Service Desk Technician is responsible for providing technical support and troubleshooting assistance to end-users across hardware, software, and network systems. This role involves managing and resolving incidents, service requests, and system alerts through ticketing tools while ensuring minimal downtime and high user satisfaction.
Aditi ConsultingDesktop Support Engineer Aditi ConsultingDesktop Support EngineerGroveport, OH$28.90–$30.90 / hourConsent to Communication and Use of AI Technology: By submitting your application for this position and providing your email address(es) and/or phone number(s), you consent to receive text (SMS), email, and/or voice communication whether automated (including auto telephone dialing systems or automatic text messaging systems), pre-recorded, AI-assisted, or individually initiated from Aditi Consulting, our agents, representatives, or affiliates at the phone number and/or email address you have provided. You represent and warrant that the email address(es) and/or telephone number(s) you provided to us belong to you and that you are permitted to receive calls, text (SMS) messages, and/or emails at these contacts.
Kloud9 IT, Inc.Tier 1 Technical Support Specialist Kloud9 IT, Inc.Tier 1 Technical Support SpecialistColumbus, OhioRemote$40,000–$50,000The Tier 1 Technical Support Specialist provides first-level support to customers or internal users by troubleshooting, diagnosing, and resolving technical issues. As the front line of support, the Tier 1 Specialist is responsible for handling basic technical queries, escalating more complex problems, and ensuring a positive support experience for end-users.
SercoUser Support Specialist SercoUser Support SpecialistColumbus, OHThe Army PPB BOS program is seeking a User Support Specialist to provide Tier 1 user support for PPB BOS applications, ensuring end users can effectively access and use cPROBE applications and analytical tools. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations.
Geeks on SiteOn-Call IT Field Technician & TV Configuration -Columbus, OH- Hiring Now Geeks on SiteOn-Call IT Field Technician & TV Configuration -Columbus, OH- Hiring NowLancaster, OHOur services include computer repair, IT support, smart home installation, and a broad range of in-home and business technology services offering fast, reliable solutions across a wide range of devices and systems. Geeks On Site provides nationwide computer repair and technology support services for homes and businesses, delivered both remotely and on-site.
Geeks on SiteIT Field Technician - On Call -Logan/Lancaster, OH Area Hiring NOW Geeks on SiteIT Field Technician - On Call -Logan/Lancaster, OH Area Hiring NOWEtna, OHOur services include computer repair, IT support, smart home installation, and a broad range of in-home and business technology services offering fast, reliable solutions across a wide range of devices and systems. Geeks On Site provides nationwide computer repair and technology support services for homes and businesses, delivered both remotely and on-site.
Installed Building ProductsSystems Support Engineer Installed Building ProductsSystems Support EngineerColumbus, OhioOur commitment to quality and dedication to providing unparalleled service every day is shared by every IBP employee, from our branches across the country to our regional offices and our corporate office in Columbus, Ohio. Installed Building Products is the premier installation contractor for insulation in residential and commercial buildings, with over 10,000 employees serving more than 250 locations nationwide.
Veterans Sourcing GroupTechnical Support - $24/hr Veterans Sourcing GroupTechnical Support - $24/hrColumbus, OHThis role is responsible for delivering exceptional customer service, efficiently resolving technical issues, and ensuring accurate documentation in a call/chat ticketing system. Executive Summary: The IT Service Desk Agent is the first point of contact for end users seeking IT support through phone and live chat channels in a fast-paced 24x7x365 environment.
Veterans Sourcing GroupTechnical Support Veterans Sourcing GroupTechnical SupportColumbus, OHThis role is responsible for delivering exceptional customer service, efficiently resolving technical issues, and ensuring accurate documentation in a call/chat ticketing system. • Demonstrates flexibility and willingness to voluntarily support variable shifts including but not limited to: Holidays, Overtime, Shift change, and weekends.
Veterans Sourcing GroupTech Support Analyst - $24/hr Veterans Sourcing GroupTech Support Analyst - $24/hrColumbus, OHCreate a positive customer support experience, build rapport and trust with end users through professional attitude and approach to problem understanding, ensuring timely resolution or escalation by providing urgency, business impact evaluation and communicating the status to the end user promptly. While providing the highest level of customer service, the Service Desk Agent answers incoming calls, tracks all information in a call tracking system, uses a knowledge base tool along with their expertise to resolve issues in a timely fashion.
CompuComService Desk Tech I CompuComService Desk Tech IColumbus, OH$13.50–$19.80 / hourThey are the first point of contact for all service requests needing support for technical/IT issues involving desktop, laptop or network services from local personnel or from employees using remote network access. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It!
Pyramid, IncService Desk Analyst Pyramid, IncService Desk AnalystColumbus, OH$18–$19 / hourContractorFix/Troubleshooting: password, network, connectivity, HW/SW, mobile apps, printers, application errors, VPN, etc Will be looking for them to help maintain service levels; provide adequate customer service; protect the assets of NW and their associates; understand the concept of Social Engineering as they’re the front door of NW; always looking for new ways to improve the process. Key Requirements and Technology Experience: Key skills: - Must have at least one year of experience as a "service desk analyst" OR "help desk analyst" OR "IT support specialist" OR "technical support specialist".
Pyramid Consulting, IncService Desk Analyst Pyramid Consulting, IncService Desk AnalystColumbus, OH$18–$19 / hourWill be looking for them to help maintain service levels; provide adequate customer service; protect the assets of NW and their associates; understand the concept of Social Engineering as they’re the front door of NW; always looking for new ways to improve the process. Must be able to provide technical support to diagnose, analyze, research and resolve moderately complex computer problems while minimizing the impact of service interruptions.
JobotDirector of Information Systems JobotDirector of Information SystemsMount Vernon, OH$125,000–$170,000Full timeYou will manage a cross-functional team including Help Desk Technicians, Network Engineers, Server Administrators, Applications Administrators, a Programmer Analyst, Interface Administrator, IS Specialists, and Telecommunications staff. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
Astute Technology Management LLCSystems Administrator Astute Technology Management LLCSystems AdministratorColumbus, OH$70,000–$90,000 / yearAt Astute Technology Management, we're more than just an IT services provider-we're a team of passionate professionals committed to helping small and mid-sized businesses thrive. Escalation and Technical Leadership: Serve as the primary escalation point for Level I and II technicians, resolving complex technical issues and supporting team development.
Central Ohio Transit AuthorityNewDesktop Engineer Central Ohio Transit AuthorityDesktop EngineerColumbus, OH$70,304–$82,721.60 / yearEndpoint Patching: Oversee the patch management process for all endpoint user devices, ensuring they are current with the latest security patches; Coordinate with other IT teams to schedule and deploy patches without disrupting business operations; and, Monitor patch compliance and address any failures or issues promptly. Intune Administration: Manage and maintain Microsoft Intune for device management and security compliance; Configure and deploy Intune policies and applications for various devices including Windows, iOS, and Android; Monitor and optimize Intune performance and usage; and, Provide regular reports on Intune usage, patch compliance, and support trends.
World Elite IncFront Desk Associate (Morning) World Elite IncFront Desk Associate (Morning)Powell, OH$11–$18 / hourFor information and what's to come for our Powell Location please visit the link below: https://info.worldelitekids.com/sweet-peas-gymnastics-powell. We're all about creating an amazing, fun, and confident atmosphere for the kiddos we serve, and we need someone just as passionate to help make that happen.
Red Roof Franchising, LLCLead Desktop Administrator Red Roof Franchising, LLCLead Desktop AdministratorNew Albany, OHPart timeMaintain current knowledge of computer imaging, computer setup, credit card reader software and hardware setup including current best practices and configurations for available models. Respond promptly to user, team and management communications via ticketing system, email, Microsoft Teams.
GoogleData Center Technician II GoogleData Center Technician IIColumbus, OHFrom software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more. We're the driving force behind Google's groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future.
American Electric PowerSecurity Specialist Principal (Operational Technology) American Electric PowerSecurity Specialist Principal (Operational Technology)Columbus, OH$98,993–$128,689 / yearEducation: Bachelor's degree or associate degree with 2 years relevant experience in system administration/help desk/security (cyber or physical) OR High School Diploma/GED with 4 years relevant experience in IT system administration/help desk/security (cyber or physical); OR graduation from an approved Cybersecurity Program; alternatively, may have non-degree qualifications (such as hands-on demonstrated ability in a technical interview/assessment). Experience: 4 or more years of Information Technology related experience; OR 2 or more years of security related experience, which may include military/government work experience in addition to any experience identified above.
ASM Research, An Accenture Federal Services CompanyNewCustomer Service Representative, Senior ASM Research, An Accenture Federal Services CompanyCustomer Service Representative, SeniorColumbus, OH$25.78–$37.27 / hourThe role owns complex incidents and service requests, performing deep diagnostics across hardware, operating systems, productivity and collaboration tools, and line‑of‑business applications while coordinating with higher‑tier teams to drive resolution and meet service‑level commitments. Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience.
JPMorgan Chase Bank, N.A.Asset Management - Sales Desk Manager - Executive Director JPMorgan Chase Bank, N.A.Asset Management - Sales Desk Manager - Executive DirectorColumbus, OHFull timeOur wide array of financial strategies - equity, fixed income, cash management, currency, asset allocation, alternative asset classes - allow investors to find strategies to help navigate dynamic markets. Help the ICA team deliver the full JP Morgan client experience by showing them how to partner with Private Alternatives, Defined Contribution Specialists, Models Specialists and Portfolio Insights Specialists and the entire roster of JPM partners.