Level 2 Desktop Technician Compucom StaffingLevel 2 Desktop TechnicianSolon, OH$20.25–$27 / hourThis role requires strong Windows desktop support experience, excellent customer service skills, and the ability to work independently with minimal oversight. Our client is currently seeking a qualified Level 2 Desktop Technician to join their team onsite in Solon, OH and provide end-user support.
Help Desk Agent 839618 StiversHelp Desk Agent 839618Akron, OH$21–$22 / hourAs a Help Desk Administrator, you'll support daily operational activities by setting up and configuring workstations, ensuring systems are properly connected and ready for use. As a Help Desk Administrator, you will be responsible for: Set up and configure workstations, ensuring all equipment is properly connected and operational.
NewIT Help Desk Technician PeopleSharpIT Help Desk TechnicianKent, OH$50,000–$60,000 / yearAdminister the company VoIP/PBX phone system and enterprise printer/copier fleet, including user configurations, deployments, troubleshooting, print servers, supplies, maintenance, service contracts, and lifecycle replacements. Administer property gates, door access control systems, badges, key fobs, and PINs; manage access permissions, troubleshoot hardware issues, coordinate repairs, and maintain accurate access records.
IT Help Desk Technician ITSIT Help Desk TechnicianStow, OH$50,000–$60,000 / yearThe position operates in a professional environment with a moderate noise level, but duties occasionally require exposure to facility infrastructure areas containing moving mechanical parts, risk of electrical shock, or temperature shifts. Support local area network (LAN/WAN) connectivity, VPN configurations, firewalls, and remote access tools while deploying necessary system patches and security updates.
Desktop Support Analyst II DyopathDesktop Support Analyst IIAkron, OhioAs a Desktop Support Analyst II , you will support end users by resolving complex hardware, software, and account-related issues while ensuring all endpoints across the client environment operate effectively. Serve as an escalation point for complex technical issues and assist with mentoring Associate and Level I team members in the resolution of desktop support incidents.
Desktop Support Analyst II DYOPATHDesktop Support Analyst IITwinsburg, OHAs a Desktop Support Analyst II , you will support end users by resolving complex hardware, software, and account-related issues while ensuring all endpoints across the client environment operate effectively. Serve as an escalation point for complex technical issues and assist with mentoring Associate and Level I team members in the resolution of desktop support incidents.
HelpDesk Technician QualityIPHelpDesk TechnicianKent, OHKey Responsibilities: Rapidly diagnose and resolve client issues, or escalate them to senior technicians when necessary Support senior-level IT staff in various tasks Provide technical assistance and support for inquiries and issues related to computer systems, software, and hardware Respond promptly and professionally to support tickets, emails, and phone calls, addressing or escalating issues as required Install, configure, and troubleshoot computer systems, printers, and other peripherals Accurately document technical issues and resolutions in the ticketing system Collaborate with IT colleagues to ensure smooth operation of the companys IT infrastructure Assist in the deployment and upgrade of software and hardware Educate end-users in basic IT functions and best practices Conduct regular system maintenance tasks, such as backups and software updates. We offer comprehensive IT department services, including HelpDesk Support, Cloud Services, Onsite Staffing, Virtual CIO, Procurement, and IT Planning.
IT Help Desk Analyst Hunter InternationalIT Help Desk AnalystCuyahoga Falls, OHThe IT Help Desk Analyst will troubleshoot hardware and software issues, manage help desk tickets and after-hours escalations, provide SAP support, perform PC imaging and software installations, and assist with desktop security initiatives. Monitor phone calls, voicemails, and emails while meeting established service level agreements and opening and closing support tickets.
Desktop Engineer - OT Lincoln Electric Holdings IncDesktop Engineer - OTCleveland, OH$99,210–$125,000 / yearSupport manufacturing infrastructure technology, including industrial PCs, ruggedized workstations, thin clients, terminals, barcode scanners, label printers, shop floor kiosks, time clocks, and other production-facing endpoint devices. Hands-on experience with shop floor endpoint devices such as industrial PCs, ruggedized tablets, shared workstations, thin clients, barcode scanners, label printers, kiosks, time clocks, and other plant-floor peripherals.
Service Desk Lead ArhausService Desk LeadBoston Heights, OHThe IT Service Desk Lead is also accountable for incident resolution, service request management, and continuous improvement of service delivery as well as managing and coordinating on-site IT support for the organization's remote locations, including offices, retail locations, or other field-based operations. Problem Solving- Generates creative approaches to addressing problems and opportunities; identifies and weighs options, makes sound decisions after reviewing all relevant information; anticipates and plans for potential problems; takes calculated risks; recognizes impact of solutions.
Field Technician II CTMS OhioField Technician IIAkron, OhioJob description The Field Technician II is responsible for onsite support for our clients including servers, desktops, laptops, network components and software. Field Technician II Education, Experience and Skills Minimum of 2 years’ experience in a sysadmin/Helpdesk role.
Junior CIC Analyst MaximusJunior CIC AnalystCleveland, OHRemoteFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Support incident management activities as a Critical Incident Analyst (Tier 1), assisting with monitoring, ticket updates, and coordination during active incidents.
Desktop Support Technician AmTrust Financial Services, Inc.Desktop Support TechnicianCleveland, OhioFull timeThe Desktop Support Technician is part of the Teir II team responsible for supporting a multitude of IT related issues that range from desktops, laptops, network, telecom, video conferencing, VoIP, mobility and server or infrastructure problems. AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice.
IT Support Technician PeopleSharpIT Support TechnicianBeachwood, OHIn this role, you'll work alongside senior engineers to troubleshoot a wide range of end-user environments, support business-critical systems, and gain the hands-on technical experience that helps build a long-term IT career. Ashton Solutions is a fast-growing MSP supporting businesses across Northeastern Ohio, and we're looking for an IT Support Technician to join our collaborative team.
IT Support Specialist AVI FoodsystemsIT Support SpecialistAkron, OHProviding comprehensive food services with a focus on the highest quality and freshest ingredients, impeccable service and total value is the reputation we have earned and live up to everyday. AVI Foodsystems is looking for an energetic and optimistic team member to fill the role of IT Support Specialist at our Headquarters location in Warren, OH.
Manager, End User Support AmTrust Financial Services, Inc.Manager, End User SupportCleveland, OhioFull timeThe ideal candidate is a hands-on operational leader with strong technical background, strong people leadership skills, excellent communication, and the ability to balance process discipline with practical urgency when users or business operations are impacted. This position is responsible for building a disciplined, responsive, customer-focused support organization that restores user productivity quickly, communicates clearly, follows established processes, and continuously improves service performance.
Desktop Support Technician Revel StaffingDesktop Support TechnicianCleveland, OhioThe Desktop Support Technician will troubleshoot technical issues in person, by phone, email, or work order, and provide timely end-user support across departments. A healthcare organization is seeking a full-time Desktop Support Technician to support and maintain computer systems, desktops, software, hardware, and peripheral equipment.
NewTechnical Support Engineer - Tier 2 (hybrid) INTEGRATED IT GROUP LLCTechnical Support Engineer - Tier 2 (hybrid)Twinsburg, OHThese services include managed IT support, cloud solutions, cybersecurity, network solutions, IT consulting, mobile solutions, and disaster recovery for companies in commercial and public sector markets. The primary responsibilities include providing advanced troubleshooting for our clients, handling escalated issues from Tier 1, interfacing with our ticketing platform, and working in our managed services system.
NewIT Desktop Support Technician TEKsystemsIT Desktop Support TechnicianCleveland, OH$14–$18 / hourTo take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible; escalating incidents to other support teams where necessary. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed.
IT Manager Revel StaffingIT ManagerCleveland, OhioA growing healthcare organization is seeking a full-time IT Manager to oversee day-to-day IT operations, support services, systems maintenance, infrastructure performance, and end-user technology support. This role is responsible for managing the IT help desk, maintaining systems and documentation, supporting users across departments, and improving service delivery through automation and AI-enabled tools.