32 Results for

IT Support Jobs in Shaker Heights, OH

Jobs

New!

Twinsburg, OH5 days ago

$17–$20 Per Hour

The ideal candidate will have basic to intermediate IT troubleshooting skills , strong customer service abilities, and experience supporting hardware, software, and retail or enterprise technology environments. We are seeking motivated IT Field / Helpdesk Support Technicians to support technology deployments, troubleshooting, and hardware installations across multiple client environments.

Euclid, OH7 days ago

$28–$29 Per Hour
Full-time
Employee

Requirements • 2–5 years of experience in IT support or helpdesk roles • Strong troubleshooting skills and a customer service mindset • Solid understanding of computers and software • Basic knowledge of networking concepts (entry-level is acceptable) • Experience with IT helpdesk/ticketing systems • Ability to train end-users effectively • Strong communication and interpersonal skills • Experience documenting procedures and technical stepsVaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs.

Cleveland, OHIO30+ days ago

Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory . MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) .

Cleveland, OH30+ days ago

$40,000–$55,000 Per Year

Answering, evaluating, and prioritizing incoming telephone, voice mail, e-mail, and in-person requests for assistance from clients experiencing problems with hardware, software, networking, server and other computer-related technologies. An Excellent Communicator - Our clients see our Help Desk Support Technicians as an extension of their own team, and we need you to be able to talk to them on their terms, and have them not only understand you, but hopefully hang on your every word (and follow your lead).

Beachwood, OH12 days ago

Full-time

In this role, you’ll work alongside senior engineers to troubleshoot a wide range of end-user environments, support business-critical systems, and gain the hands-on technical experience that helps build a long-term IT career. Ashton Solutions is a fast-growing MSP supporting businesses across Northeastern Ohio, and we’re looking for an IT Support Technicianto join our collaborative team.

Richfield, Ohio20 days ago

May provide assistance concerning the use of deskside tools including hardware, software, printing, hardware/software installation, electronic mail, operating systems, network issues, web support, telecom, and general technical troubleshooting. 1. *Configure and install personal computer hardware and software as assigned including new PC setup, reconfiguration of existing PCs, hardware and software troubleshooting, PC inventory management and proper disposal of obsolete deskside equipment per company policies and procedures.

Cleveland, OH30+ days ago

Full-time

Your Job Georgia-Pacific is seeking a Regional IT Support Specialist to provide hands-on infrastructure support for Discrete Manufacturing operations across North America, including Wood Products, Corrugated, Warehouse, and Wood & Fiber facilities. Support and maintain plant IT infrastructure including Windows and Linux servers, virtualization platforms, storage systems, network connectivity, firewalls, and end-user computing systems.

Kent, OH22 days ago

Analyze, resolve, and assist clients to manage their resources and assets using custom developed proprietary software programs in a timely and accurate fashion, and provide end user training where required. This includes utilizing the tools, services and solutions needed to effectively install, configure, maintain, train, support and optimize all client computer hardware and custom developed software locally and remotely.

Cleveland, OH30+ days ago

Tech-savvy with working knowledge of some or all of the following; Cloud Servers and workstations, PCs, Servers, VoIP phone systems, IT Security, office automation products, operating systems, networking, and remote assistance. We are looking for enthusiastic Rapid Response (Helpdesk) Team Members to provide technical assistance to our clients on Information Technology and IT Security-related inquiries.

Bedford, OH16 days ago

This position focuses on Level 1 desktop support, device deployment, and user assistance, with escalation paths to senior technicians as needed. End-User SupportProvide first-level support for desktops, laptops, monitors, printers, and peripherals.

Cleveland, OH20 days ago

$185,000–$232,000 Per Year

The Director of IT Infrastructure & End-User Services is a senior leadership role that is responsible for the strategy, security, availability, and day-to-day operation of the organization's technology infrastructure and end-user support services across a multi-office environment. Owns end-user computing service delivery, including device deployment and support, endpoint configuration and patching, break/fix, platform hardening, software distribution, and coordination of equipment.

Chagrin Falls, OH27 days ago

Key responsibilities include administering and maintaining on-premises and/or cloud-based servers, designing and supporting system architectures, and ensuring high availability, performance, and reliability of core services. You will play a lead role in strengthening the organization’s security posture by maintaining PCI compliance and advancing security best practices, including responding to security incidents and supporting security awareness initiatives.

Twinsburg, OH30+ days ago

$170,000–$200,000 Per Year

This role is ideal for a hands‑on IT leader who has led ERP implementations (SAP strongly preferred), managed mid‑sized teams, and enjoys wearing multiple hats in a process‑driven, continuous‑improvement culture. This is a newly created, high‑impact leadership role with ownership of IT operations today and responsibility for guiding a large‑scale ERP consolidation and modernization initiative.

Westlake, OH27 days ago

Join us the DataServ/xFact as our next Design Engineer, working with our Sales and Design Engineer Teams to design leading solutions for our customers throughout Ohio. Five years' experience in the design, implementation and/or management of IT systems including networking, wireless, telephony and server systems.

Cleveland, Ohio30+ days ago

$19–$26 Per Hour

The Desktop Support Technician is part of the Teir II team responsible for supporting a multitude of IT related issues that range from desktops, laptops, network, telecom, video conferencing, VoIP, mobility and server or infrastructure problems. Salaries are based upon a wide range of factors considered in making the compensation decision, including, but not limited to, candidate skills, experience, education and training, the scope and responsibilities of the role, as well as market and business considerations.

Burton, Ohio30 days ago

Stow, OH30+ days ago

As the IT Service Manager for SPIROL you will: Be responsible for the global delivery of IT services, providing the complete tools for the organization within the infrastructure set for global employees to perform effectively and efficiently. Configure and manage software related to server and network infrastructures, managing operating systems and providing technical support for software development and utility applications/platform technologies used by the applications team.

New!

Cleveland, OH4 days ago

Job Summary: The Manager of IT Operations & Risk is responsible for leading the infrastructure team, providing direction and guidance to the team, including System Administrators, DevOps Engineers, and Help Desk Technicians. Implement and monitor cybersecurity protocols (including awareness training), backups, and disaster recovery plans to protect company data and ensure business continuity .

Cleveland, Ohio30+ days ago

Other specific duties include the following: Provide on-call support by identifying, researching and resolving technical problems received via the ServiceNow ticketing system. Interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problems.

New!

Aurora, OH4 days ago

$85,000–$105,000 Per Year

This role requires a hands-on leader who can balance technical expertise with operational oversight, while building scalable processes and supporting a high-performing team. LayerZero Power Systems is on a trajectory of sustained growth, with a loyal customer base of existing Fortune 100 customers and an expanding portfolio of new customers.

Cleveland, OH30+ days ago

Designs, configures, and maintains IT infrastructure hardware, cloud, and software, including but not limited to Active Directory/GPOs, network infrastructure, VMware and HyperV clusters, Microsoft 365, Azure, and other infrastructure applications such as Config management, Monitoring, VPN, RDP, etc. Server/system configuration management and IP address management – Build, manage, configure, maintain, and troubleshoot configuration management systems including all related components and systems firm-wide.

CLEVELAND, Ohio30+ days ago

Remote

$40,000–$50,000

The Tier 1 Technical Support Specialist provides first-level support to customers or internal users by troubleshooting, diagnosing, and resolving technical issues. As the front line of support, the Tier 1 Specialist is responsible for handling basic technical queries, escalating more complex problems, and ensuring a positive support experience for end-users.

Westlake, OH27 days ago

Approximately 80% of projects support K–12 environments, offering stable projects, long-term customer relationships, and meaningful community impact. Five years experience in the design, implementation and/or management of IT systems including networking, wireless, telephony and server systems.

Brookpark, OH7 days ago

KEY COMPETENCIES • Ability to effectively balance multiple tasks • Strong interpersonal skills with ability to interact with a diverse range of individuals • Effective problem solving and decision making • Excellent writing, speaking and presentation skills • Proven team building skills • Embraces creativity and positive change • Consistently demonstrates integrity and ethics. The Deliver Coordinator /Customer Service Support Specialist Tier I serves the company’s customers by providing product and service information and resolving product and service problems.

North Olmsted, OH30+ days ago

You'll play a vital role in supporting daily operations by providing excellent customer service, managing appointments, and ensuring smooth front-office workflows. If you're eager to start a rewarding career as a in North Olmsted, apply today or contact our recruiting team to learn more.

Cleveland, OH30+ days ago

Full-time

From desktop to server, network, and telecommunications solutions, we're trusted partners dedicated to helping businesses achieve their goals while optimizing IT investments and minimizing costs. In this role, you’ll provide onsite service, assist with service team projects, cover support tickets, and occasionally help with larger projects.

CLEVELAND, Ohio30+ days ago

$35,000–$45,000

This role involves basic technical support tasks, ticket management, and coordinating service requests by dispatching them to the appropriate IT personnel. If you are looking for an entry-level IT role that allows you to develop your technical skills while coordinating IT support operations, we encourage you to apply!

Cleveland, OH30+ days ago

Full-time

We're seeking a seasoned IT professional who not only sees the bigger picture but also exhibits a genuine commitment to service – someone who willingly goes above and beyond to ensure exceptional service delivery, whether it's resolving technical issues or aiding colleagues and clients alike. Join our dynamic team as an MSP Helpdesk Technician II, where you'll be in charge of escalations from our junior helpdesk team members and provide advanced technical support to our valued MSP clients.

Cleveland, OH27 days ago

As a Front Desk & Treat Shop Associate, you’ll be the first point of contact for our guests, helping them feel welcomed and cared for while supporting hotel operations. Hands-on role with opportunities to assist in multiple areas, from guest services to Treat Shop operations.

Cleveland, OH30+ days ago

Full-time

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Lead cross-functional planning and execution of projects aligned with the HR strategy and including, process design, functional requirements, data management, testing, and production operations and support design.

Middleburg Heights, Ohio28 days ago

Our practice partners with North American Dental Group which provides us with the necessary support in order to fulfill our purpose of ensuring excellent patient care. Answer phone calls and provide information to callers; greet visitors/patients; schedules, verifies, and confirms patient appointments.

New!

Stow, OH4 days ago

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. ACRT Services offers expert independent consulting solutions to utilities and associated organizations throughout the United States, including vegetation management consulting, arborist training, customized safety courses, technology solutions, utility metering services, and more.

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IT Support Jobs in Shaker Heights, OH

Helpdesk Support Technician Software Galaxy Systems, LLC

Desktop Support Company Confidential

IT Help Desk Support - Level II K2 Staffing

Help Desk IT Technical Support Specialist Tier 1 Confidential Company

IT Support Technician PeopleSharp

IT Technical Support Specialist Snap On

Regional IT Support Specialist Georgia-Pacific

IT & Software Support Specialist (Kent, OH, US, 44240) The Davey Tree Expert Company

IT Help Desk Technician N2Net

Junior Desktop Support Technician MCPC

Director of IT Infrastructure & End User Services Benesch Law

IT Systems Administrator Truth For Life

IT Director Judge Group

IT Network Design Engineer DataServ Integrations, LLC

Desktop Support Technician I AmTrust Financial Services, Inc.

Director of IT HEXPOL

Information Technology (IT) Service Manager SPIROL Shim Division

Manager, IT Operations & Risk NCS Credit

IT Service Technician Govcio LLC

Manager of IT Operations LayerZero Power Systems

IT Sr. Systems Engineer Benesch Law

Tier 1 Technical Support Specialist Kloud9 IT, Inc.

Network & Infrastructure Solutions Design Engineer DataServ Integrations, LLC

Delivery Coordinator I MCPC

Front Desk Medical Receptionist 836376 Stivers

MSP Helpdesk Technician MSP Hire, Inc.

Helpdesk Assistant Kloud9 IT, Inc.

MSP Helpdesk Technician II MSP Hire, Inc.

Front desk Agent Tru by Hilton Midtown - Cleveland, Ohio

Test Req - Do Not Apply WH Maximus

Front Desk Coordinator Refresh Dental

Arborist Training Project Manager Acrt

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