Idaho Falls It Support Specialist Jobs Overview
We use computers every day, but we're not all experts when it comes to fixing a failed login or setting up a new monitor. This is where tech-savvy IT specialists come in. IT support specialists oversee computer systems for businesses and provide help and advice to users—both remotely and in person. Because technology is constantly improving and updating, IT specialists will continue to be in demand. In fact, the Bureau of Labor Statistics estimates that there will be an 8% increase in IT support specialist jobs over the next 10 years.
As an IT support specialist, you mostly work alone, although you do report to your manager, and you'll work together with coworkers to resolve bigger tech issues. Your most important task is to provide support and assistance to computer users. This involves listening closely to your customers to diagnose the problem so you can move on to resolving it. You'll help with hardware and software issues and keep track of your completed tasks using ticket-tracking software. Additionally, you'll keep software systems updated and analyze cost-analysis data when hardware needs to be upgraded. Lastly, you'll back up and maintain databases and restore files when needed.
You can expand your search for computer jobs by checking out these similar positions:
About Working in Idaho Falls, Idaho
Named for its picturesque cascade on the Snake River, Idaho Falls is an agricultural mainstay in close proximity to two of the nation’s most prominent outdoor destinations: Yellowstone National Park and Grand Teton National Park. Residents here love to soak up their natural surroundings, from ambling down the paved riverside trail to recharging body and soul in mineral hot springs. Perfect for those seeking escape from big-city clatter, Idaho Falls also features a set of historic downtown buildings, arts venues, farmer’s markets, and peaceful residential neighborhoods.
The local economy is looking good too, with an outlook for Idaho Falls jobs expected to grow at a rate of 43.2%, quite faster than the national average of 33.5%. And the overall cost of living is 12.3% lower than the rest of the country to boot. Despite its small-town feel, Idaho Falls is still known as the Eastern Idaho nucleus for business, culture, and healthcare. Additionally, more job opportunities are available in nearby Pocatello, and further out in Twin Falls and Boise.
Update Your Idaho Falls It Support Specialist Resume
You'll want to review and update your resume before applying to IT support specialist jobs. You can use our free sample resume for IT professionals as a template. Or look at our resume tips, where we help you create a professional resume that stands out for all the right reasons.
Your cover letter should include your enthusiasm for the new job, what you have to offer the company, and additional information about previous jobs that didn't fit on your resume. Take a look at our cover letter tips before you start writing, or feel free to use our cover letter samples.
How Much Do It Support Specialist Jobs Pay in Idaho Falls, Idaho?
Got money on your mind? You should! Make sure you’re getting paid what you’re worth. Our Salary Tools can help you understand what you can expect to make in IT support specialist jobs in Idaho Falls, Idaho, as well as the skills that can boost your value and what the next steps in your career might be. Right now, the median systems support specialist pay in Idaho Falls is $60,194 per year, which is 21% higher than the national average.
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