Key job responsibilities As an experienced Professional Services Delivery Leader, you will be responsible for: - Leading and managing the Area Shared Delivery Team, overseeing Delivery Practice Managers (DPMs) and their teams - Ensuring delivery of best-in-class solutions for customers and partners, meeting and exceeding satisfaction targets - Driving business development initiatives and provide portfolio guidance and oversight - Collaborating with Delivery Consultants, Engagement Managers, Account Executives, and partners to identify and define customer business outcomes - Managing the Area P&L, optimizing team growth, performance, and utilization, ensuring on-time and within-budget delivery of customer engagements - Serving as an escalation point for Sales and Delivery teams, engaging in pre-sales, in-flight projects, and post-implementation reviews - Driving quality and productivity initiatives to exceed customer satisfaction targets About the team ABOUT AWS: Diverse Experiences Amazon values diverse experiences. USA, CA, San Francisco - 231,200.00 - 312,800.00 USD annually USA, GA, Atlanta - 201,000.00 - 272,000.00 USD annually USA, IL, Chicago - 201,000.00 - 272,000.00 USD annually USA, NY, New York - 221,100.00 - 299,200.00 USD annually USA, TX, Austin - 201,000.00 - 272,000.00 USD annually USA, TX, Dallas - 201,000.00 - 272,000.00 USD annually USA, TX, Houston - 201,000.00 - 272,000.00 USD annually USA, VA, Arlington - 201,000.00 - 272,000.00 USD annually USA, VA, Herndon - 201,000.00 - 272,000.00 USD annually USA, WA, Seattle - 201,000.00 - 272,000.00 USD annually