Reporting to the Managing Director, this role works closely with SBU leadership, attorneys, and operations functions—including conflicts, pricing, business intake, integration, and other key departments—serving as a key point of contact who connects the SBU to firm resources and helps execute strategic and operational initiatives, supports process improvements, and assists with day-to-day financial and human capital management activities. Serve as liaison and escalation point between the SBU and firm-wide operations functions (e.g., conflicts, pricing, business intake, integration) as well as other departments (e.g., Business Development, Finance, People), driving resolution on cross-functional issues to ensure seamless service delivery.