Strong judgment, discretion and composure with the ability to anticipate issues, manage sensitive and confidential matters, navigate ambiguity and competing priorities, while influencing senior stakeholders in a fast-paced environment; proven ability to build trusted relationships and lead cross-functional work from strategy through execution; experience managing and developing team members and leveraging data, AI and emerging technologies to improve effectiveness, operational efficiency, insight and stakeholder engagement. Oversee the quality, accuracy and timely delivery of communications from Office of the Chair channels and managed mailboxes, applying sound judgment, discretion and appropriate legal, regulatory and stakeholder reviews; use audience insights, feedback, performance metrics, AI, data and technology to strengthen communications planning, content development and team workflows, improving effectiveness, speed, quality, personalization, executive visibility, stakeholder understanding and engagement.