This position will provide reference and technical support to customers of all ages; lead their team to develop and provide high-quality and diverse programs, classes, and events for all ages; accurately collect and report statistics and narrative data for their unit; conduct tours to highlight the collection, culture, art, and services; serve as Supervisor in Charge as assigned; maintain effective relationships with community groups, academic and local stakeholders; regularly participates in outreach activities; and serve on committees and teams to improve service to the public. Prepares booklists, bookmarks, website information, and promotional literature; prepares book displays, promotional flyers, signs and bibliographies; prepares and issues public relations materials and press releases promoting library services and events via print and electronic media; develops library outreach programs to encourage new library users; prepares statistics and narrative reports, and creates other professional communications as needed.