reads and interprets legal documents, such as Wills, Trusts, Testamentary Trusts, Powers of Attorney, Deeds, Agreements, Disclaimers, Receipts and Releases, Bonds, Bond Waivers, Assignments, Tax Documents, and other items to determine distribution of property according to decedent wishes; files time sensitive claims against estates; calculates probate fee for County general fund; reviews accuracy of final accounting of estate assets and legal sufficiency of estate administration documents; and drafts closing orders for the Judges" signature once estate is ready to close. Provides customer service to individuals and families throughout probate process: interviews personal representatives and/or family member(s); determines whether to proceed informally with administration or whether they need to hire an attorney to proceed with some type of litigation; returns phone calls and emails; respects confidentiality of information where appropriate; and discusses case files with attorneys, paralegals, banks, bond companies, mortuaries creditors, and other interested persons.