CHARACTERISTIC JOB TASKS AND RESPONSIBILITIES: Maintain the vision of the LECOM SDM so to educate dental students and provide quality patient care; Oversee all scheduling, patient relations, patient payments, adherence to policies and procedures, and supervision of PCCâ€s and their duties; Management of PCCâ€s in the clinical areas, as well as, provide coverage as a PCC to the practice when needed; Participate in hiring of PCCâ€s, assign duties/group practice, orient and train new PCCâ€s; Monitor timekeeping for PCCâ€s, complete performance evaluations and progressive discipline forms; Assist in development and implementation of training programs as needed for PCCâ€s; Instruct and oversee PCCâ€s on axiUm scheduling and producing daily reports; Coordinate inventory level needs of clinics with the Dispensary Supervisor; Work with PCCâ€s to problem-solve daily challenges of scheduling, collections, and inventory control; Ensure compliance with state and federal regulations and safety protocols, at the practice level; Protect equipment (office, dental, facility); Guard money, checks, credit cards, and insurance information; Monitor axiUm with proper protocols as directed by the Office of the CFO; Oversee communication and daily operations from PCCâ€s to all stakeholders; Work in conjunction with the preceptors and students to maintain patient flow; Advance the learning of students in front office business operations, as well as yourself and your team; Contribute to overall student success and participate in student events, including, but not limited to White Coat Ceremony and Commencement; Work during the hours assigned, for student instruction and clinical development; Attend meetings approved by SDM that require advancement of your profession; and. Contribute directly to the Mission of LECOM embodying the essence of Osteopathic Principles and Practices by assisting with Institutional fundraising and participating in the LECOM Scholarship Auction; Participate in scholarly activity so to enrich and broaden the student learning experience; Commit to being a representative of LECOM by being actively involved in the community, including, but not limited to, serving on Boards, participating in community fundraisers and overall outreach; and.