User Researcher PlaudUser ResearcherSan Francisco, CaliforniaRun mixed-methods research pairing qualitative primary research (in-depth interviews, diary studies, usability testing) with quantitative signals (survey design, significance testing, driver analysis) to explain the 'why' behind behavioral data and validate whether product directions match real user needs. Execute research programs end-to-end: design the study plan, recruit participants, conduct in-context sessions (contextual inquiry, ergonomic evaluation, form factor assessment), synthesize findings, and deliver insights that directly inform product direction decisions on the timeline committed to Product.
Product Engagement Manager, User Operations OpenAIProduct Engagement Manager, User OperationsSan Francisco, CaliforniaFor unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. You’ll build scalable feedback loops that capture the voice of the user and translate insights into actionable product improvements, and ensure that frontline teams have the knowledge and skills to deliver accurate, delightful customer interactions at scale.
Mobile User Acquisition Manager (App Campaigns) IDTMobile User Acquisition Manager (App Campaigns)San Jose, CARemoteIn this role you will assist in executing and scaling paid campaigns across multiple digital channels, helping grow the user base for two of our flagship apps, Boss Money and Boss Revolution. Responsibilities: Support the execution of paid campaigns across multiple channels, including Google Ads, Meta, TikTok, Snapchat, Reddit, X and others, assisting with strategy, setup and daily optimization.
Manager, Organizational Change Management (User Adoption) Goodwin ProcterManager, Organizational Change Management (User Adoption)San Francisco, District of Columbia$103,700–$155,600 / yearThis position is eligible for overtime: NoThe target salary range for this position varies by location and is commensurate with relevant experience: Boston $103,700 - $155,600 | Los Angeles $111,500 - $167,300 | New York $111,500 - $167,300 | Orange County $111,500 - $167,300 | Philadelphia $101,600 - $152,500 | San Diego $111,500 - $167,300 | San Francisco $119,300 - $178,900 | Santa Monica $111,500 - $167,300 The Manager will focus on communications, training, and user adoption, partnering closely with product, project, and business teams to deliver engaging, effective, and measurable change programs that maximize business value.
ELA Growth & User Operations Specialist Think AcademyELA Growth & User Operations SpecialistSan Jose, California$69,000–$75,000 / yearYou will work closely with the curriculum, teaching, and marketing teams, participating in the full lifecycle of English learning projects—from design to execution—including trial classes, activity planning and execution, parent community operations, and content distribution. We are looking for a growth and user operations specialist for our English program who can translate trends in English education into content and activities that resonate with U.S. parents, and drive participation in events, trial classes, and long- and short-term program enrollments.
User Operations Specialist Think AcademyUser Operations SpecialistSan Jose, CaliforniaWe are looking for a User Operations Specialist for our English Language Arts program who can translate trends in English education into content and activities that resonate with U.S. parents, and drive participation in events, trial classes, and long- and short-term program enrollments. You will work closely with the curriculum, teaching, and marketing teams, participating in the full lifecycle of English learning projects—from design to execution—including trial classes, activity planning and execution, parent community operations, and content distribution.
Math Competition Product & User Operations Specialist Think AcademyMath Competition Product & User Operations SpecialistSan Jose, California$69,000–$75,000 / yearYou will work closely with the curriculum, teaching, and marketing teams to participate in the full lifecycle of math competition projects—from initial product design and activity planning to parent community operations and enrollment conversion. You will focus on world-class competitions including Math Kangaroo and AMC 8 , translating complex competition trends into engaging products and activities that resonate with U.S. parents.
User Support Analyst I (Weeknights and Weekends) Munger, Tolles & Olson, LLPUser Support Analyst I (Weeknights and Weekends)San Francisco, CaliforniaLos Angeles and San Francisco Offices : For all positions based in the Los Angeles and San Francisco offices, residency within the state of California and within a reasonable commutable distance to the assigned office is required depending on the firm's discretion and the nature of the role. Maintain and continuously expand strong working knowledge of current firm-supported and future technologies and software to provide technically accurate solutions to end-users.
User Interface Developer Bold CareersUser Interface DeveloperSan Francisco, CAThis person will take designs from our Awesome Designer and convert them into well architected CSS and HTML for use in our web and mobile applications. Integration of frontend frameworks like AngularJS with Restful JSON backend APIs.
Senior Product Manager, Identity & User Security AirwallexSenior Product Manager, Identity & User SecuritySan Francisco, CaliforniaPowered by our unique combination of proprietary infrastructure and software, we empower over 250,000 businesses worldwide – including Brex, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Experience building and shipping customer‑ or developer‑facing capabilities in domains like payments, financial services, SaaS platforms, or security/infra – ideally including access, permissions, or notifications, but not strictly required.
Director, Machine Learning - User Value Unity Technologies SFDirector, Machine Learning - User ValueMountain View, CaliforniaWhile specific benefits vary, here are some of the ways we strive to take care of our eligible team members globally: Comprehensive health, life, and disability insurance | Commute subsidy | Employee stock ownership | Competitive retirement/pension plans | Generous vacation and personal days | Support for new parents through leave and family-care programs | Office food snacks | Mental Health and Wellbeing programs and support | Employee Resource Groups | Global Employee Assistance Program | Training and development programs | Volunteering and donation matching program. This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.
Buy-Side Equity Analyst or Portfolio Manager: Paid User Testing MercataBuy-Side Equity Analyst or Portfolio Manager: Paid User TestingSan Francisco, CARemoteMercata is looking for a few experienced buy-side equity analysts and portfolio managers for early user testing of our AI-native Research OS for hedge funds and alternative asset managers. By automating data ingestion and surfacing high-impact events, Mercata frees analysts from manual review and helps them focus on forming original, high-conviction ideas.
Member Of Technical Staff (ML Engineer, Recommendations & User Modeling) Perplexity AIMember Of Technical Staff (ML Engineer, Recommendations & User Modeling)San Francisco, CAWe build systems that draw on past context and connected data sources to deeply understand each user's needs and recommend the actions that help them get the most out of Perplexity. Own the personalization and ranking behind key product surfaces to make Perplexity more useful and drive impact on core user and business metrics.
Strategic Operations Lead, User Safety & Risk Operations OpenAIStrategic Operations Lead, User Safety & Risk OperationsSan Francisco, CaliforniaFor unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. Tool-agnostic and resourceful, with a track record of quickly learning unfamiliar systems and building effective solutions with limited resources, including lightweight tools, AI-assisted workflows, dashboards, documentation, and process design.
User Support Lead FigureUser Support LeadSan Jose, California$120,000–$175,000 / yearBuild, configure, and continuously improve our support stack using platforms such as Sierra and Intercom, including AI agent flows, macros, and escalation paths. Partner closely with engineering and product to triage findings, identify recurring pain points, and close the loop with affected users.
Senior Operations Analyst, User Safety & Risk Operations OpenAISenior Operations Analyst, User Safety & Risk OperationsSan Francisco, CaliforniaFor unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. Lead sensitive investigations, incident response, or launch-readiness work, including safety workflows, human review, escalation paths, partner coordination, and operational monitoring for product launches or cloud deployments.
Research Scientist, Gen AI & User Representation Learning PredactivResearch Scientist, Gen AI & User Representation LearningPalo Alto, CARemote$130,000–$160,000 / yearThe ideal candidate combines strong scientific thinking with practical engineering skills and enjoys solving challenging problems using large-scale real-world data. You will conduct applied research that advances representation learning, multimodal understanding, and transformer-based modeling while working closely with engineering teams to translate research into production systems.
Support Systems Administrator, User Operations HarveySupport Systems Administrator, User OperationsSan Francisco, California$115,000–$155,000 / yearReporting to the Support Operations Manager, you will be responsible for making Zendesk work the way our support team needs it to — from routing logic and automation to integrations with our CRM, product data, and internal tools. You will partner closely with Support leadership, Engineering, and Operations to translate support requirements into functional configurations, and you’ll keep the system evolving as our team, product, and workflows change.
User Research Expert - Evaluator - AI Trainer MercorUser Research Expert - Evaluator - AI TrainerSan Francisco, CaliforniaRemote$80–$120 / hourFor details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome. Mercor connects elite creative and technical talent with leading AI research labs.
User Safety & Risk Operations Analyst - Global Response (Weekend Shift) OpenAIUser Safety & Risk Operations Analyst - Global Response (Weekend Shift)San Francisco, CaliforniaFor unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. The Global Safety Response Operations team within the org provides 24/7 coverage for user safety, risk, and regulatory escalations across OpenAI’s products, handling the highest-priority cases that require human judgment and rapid response.