As part of the Georgia Lemon Law Administration Team, a Lemon Law Specialist processes Lemon Law complaints, including but not limited to counseling consumers about the State’s Lemon Law and Lemon Law Rules, receiving and logging Lemon Law complaints and inquiries, reviewing arbitration applications for accuracy and eligibility determination, maintaining and updating case files, interacting with the State Arbitration Panel, serving as the liaison between consumers, manufacturers, counsel and arbitrators, scheduling and attending Lemon Law hearings across the state, reviewing, proofing, and typing arbitration decisions and orders, drafting subpoenas, monitoring order compliance, and monitor, log and file reacquired vehicle notices. A Lemon Specialist is expected to operate with a working knowledge of relevant statutes, guidelines, regulations, procedures, and policy decisions governing the operation of the Division, interact with consumers, manufacturer, dealers, third party administrators, and all levels of state government in a way that promotes respect, encourages cooperation and contributes to excellent performance, and maintain operational security.