UNKNOWN

ADAPTED_NOW

YEAR

This role manages a high volume of inbound and outbound loan-related calls while supporting members and internal teams with complex loan inquiries, escalations, and processing needs. By providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes.

Location: Sacramento, CA Salary: $18.00 USD Hourly - $21.00 USD Hourly Description: Our client is currently seeking a DIRECT LOAN PROCESSOR SPECIALIST I ADDITIONAL NOTES:<ul><li> Schedule: 9:00 AM – 6:00 PM, Monday–Friday (onsite) </li><li> Experience handling high call volumes required </li><li> Contact center and consumer lending experience preferred (not limited to mortgage) </li><li> Strong computer skills and ability to multitask in a fast-paced environment </li></ul><hr/>GENERAL DESCRIPTION: The Direct Loan Processor Specialist I is responsible for delivering prompt, accurate, and efficient service throughout the consumer loan lifecycle—from application through funding. This role manages a high volume of inbound and outbound loan-related calls while supporting members and internal teams with complex loan inquiries, escalations, and processing needs.The ideal candidate is detail-oriented, highly organized, and able to multitask effectively while maintaining a strong commitment to compliance and exceptional customer service.<hr/>KEY RESPONSIBILITIES:<ul><li> Handle a high volume of inbound/outbound calls while managing loan applications simultaneously </li><li> Provide exceptional customer service by actively listening, resolving inquiries, and ensuring a positive experience </li><li> Analyze financial data, collect documentation, and prepare accurate loan documents </li><li> Verify required documentation (including DMV records) to ensure proper lien placement </li><li> Collaborate cross-functionally to support loan processing and resolve issues efficiently </li><li> Audit loan documents and operational reports to ensure compliance, accuracy, and completeness </li><li> Identify and mitigate potential fraud, suspicious activity, and identity theft </li><li> Conduct member interviews, perform income analysis, and gather information to meet loan conditions </li><li> Prepare and distribute loan documents for signature and coordinate loan funding </li><li> Manage communication through email, chat, and phone with professionalism and timeliness </li><li> Participate in virtual meetings and operate effectively in a digital work environment </li><li> Support escalations, audits, and additional operational tasks as needed </li></ul><hr/>QUALIFICATIONS & SKILLS:<ul><li> Strong understanding of compliance with state and federal lending regulations (including AML and related requirements) </li><li> Excellent verbal and written communication skills </li><li> High attention to detail and accuracy </li><li> Ability to multitask and prioritize in a fast-paced environment </li><li> Strong problem-solving and critical thinking skills </li><li> Proficiency with computer systems, email, and collaboration tools</li></ul><ul></ul>By providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. Message & data rates apply and message frequency may vary. Consistent with Judge's Privacy Policy, information obtained from your consent will not be shared with third parties for marketing/promotional purposes. Reply STOP to opt out of receiving telephone calls and text messages from Judge and HELP for help. Contact: jbraden@judge.com <div align="center" style="background-color:#999999">This job and many more are available through The Judge Group. Find us on the web at www.judge.com</div>

The Judge Group Inc., is a leading professional services firm specializing in talent, technology, and learning solutions. We consult, staff, train, and solve. Through our work we make people and organizations better. Our services are successfully delivered through a network of more than 30 offices across the United States, Canada, and India.
The Judge Group is proud to partner with the best and brightest companies in business today, including over 60 of the Fortune 100. We serve organizations in financial services, healthcare, life sciences, insurance, government (including aerospace and defense), manufacturing, and technology and telecommunications. If you would like to learn more about The Judge Group visit www.judge.com or call toll free (800) 360-4474.

Judge Group

DIRECT LOAN PROCESSOR SPECIALIST I

Analysis Skills

Call Centers

Call Volume

Communication Skills

Computer Skills

Computer Systems

Consumer Loans

Cross-Functional

Customer Support/Service

Detail Oriented

Direct Lending

Email Management/Administration

Email Technology

Establish Priorities

Federal Laws and Regulations

Funding

Interviewing Skills

Loan Conditions

Loan Documents

Loan Funding

Loan Operations

Loan Processing

Loan Regulations

Maintain Compliance

Money Laundering

Mortgage

Multitasking

Operational Audit

Organizational Skills

Presentation/Verbal Skills

Problem Solving Skills

Research Skills

Short Messaging Service (SMS)

State Laws and Regulations

Telephone Skills

Writing Skills

FEED

This position focuses on acquiring new clients, managing a portfolio of existing relationships, and cross-selling banking products for investor commercial real estate loans, including construction loan opportunities. Compliance – consistently adhere to Bank policies and regulations, reinforce training to ensure that Bank employees are aware of UDAAP and do not harm consumers with any act that could be misleading, unfair, deceptive, or abusive in act or practice.

What You’ll Do This position <a name="_Hlk80960056">focuses on acquiring new clients, managing a portfolio of existing relationships, and cross-selling banking products for investor commercial real estate loans, including construction loan opportunities.</a>Responsibilities Include<ul><li><a name="_Hlk80959874">Actively prospect, negotiate credit structure and acquire new clients through networking, community presence, and leveraging Centers of Influence (COIs).</a></li><li>Interview applicants to develop information concerning their needs, abilities and earnings to determine whether a loan may be an acceptable risk.</li><li>Evaluate and service the needs of present and potential customers seeking a variety of commercial real estate loans, deposit accounts and other Bank products.</li><li>Ability to analyze applicant’s financial status, credit and property evaluation to determine feasibility of granting loan or submit application to credit analyst for verification and recommendation.</li><li>Negotiate the loan terms and conditions with customers and prospects.</li><li>Present concept memos and loan write-ups for approval of proposed terms and pricing.</li><li>Present and negotiate term sheets with customers and prospects.</li><li>Identify and analyze potential loan markets and property asset classes to develop prospects for commercial real estate loans.</li><li>Advise manager of external factors that may affect established lending policies, such as new or revised legislation and regulations; recommend and implement appropriate changes to established policies and procedures.</li><li>Promote and cross-sell other Bank products and services as appropriate.</li><li>Provide loan data to support marketing and sales promotion programs.</li><li>Administer and manage existing loans to ensure complete conformity with terms and adequacy of documentation remains cognizant of developing trends.</li><li>Ensure adherence to Bank guidelines, policies and procedures regarding credit administration</li><li>Comply with all applicable Banking compliance rules and regulations established by both internal departments and external agencies.</li></ul>What You’ll Need to be Successful <ul><li><a name="_Hlk80959975">Communication</a> – speak and write clearly and persuasively in all situations; ability to write routine reports and correspondence and to speak effectively before groups of customers or employees</li><li>Problem-solving Skills – identify and resolve problems in a timely manner, gather and analyze information skillfully and develop alternative solutions; work well in group problem-solving situations</li><li>Customer Service – respond promptly to customer needs, solicit customer feedback to improve service and respond to requests for service and assistance</li><li>Attention to Detail – demonstrate accuracy and thoroughness in work</li><li>Judgement – exhibit sound and accurate judgment, support and explain reasoning for decisions; include appropriate people in decision-making process and make timely decisions</li><li>Ambition – set and achieve challenging goals, demonstrate persistence and overcome obstacles; measure self against standard of excellence and take calculated risks to accomplish goals</li><li>Productivity – meet productivity standards, complete work in timely manner and strive to increase productivity</li><li>Teamwork – listen to others without interrupting, keep emotions under control and remain open to others' ideas; foster quality focus in others</li><li>Professionalism – approach others in a tactful manner, react well under pressure, and treat others with respect and consideration regardless of their status or position</li><li>Dependability – accept responsibility for own actions and follow through on commitments</li><li>Time Management – prioritize and plan work activities and use time efficiently</li><li>Compliance – consistently adhere to Bank policies and regulations, reinforce training to ensure that Bank employees are aware of UDAAP and do not harm consumers with any act that could be misleading, unfair, deceptive, or abusive in act or practice</li></ul>Qualifications<ul><li><a name="_Hlk80959952">Bachelor’s degree or equivalent work experience </a></li><li>Five to ten years of commercial real estate lending or other lending related experience</li><li>Knowledge of Database software, Loan Origination software, Spreadsheet software and Word Processing software</li></ul>Why You Should Apply <ul><li>Full-time position with excellent compensation and benefits package</li><li>Generous time off programs</li><li>Bonus program</li><li>Profit-sharing</li><li>Discounted stock purchase program</li><li>Excellent growth and development opportunities</li><li>And much more!</li></ul>Pay Range (Salary): $150,000.00 - $160,000.00/yearThe purpose of this job description is to provide a summary of duties related to the position. It is not intended to be all-inclusive. The employee will perform other reasonable business duties as assigned by supervisor or other management.First Northern Bank does not discriminate based on race, color, religions, sex, gender identity, age, national origin, marital status, pregnancy, disability, or any other protected status.The duties outlined in this description are subject to modification or change by the organization, at any time, with or without notice.

Loan Administrator Jobs in Flint, CA

Resume Resources

Similar Job Searches

Get noticed by top employers!

Loan Administrator Jobs in Flint, CA

DIRECT LOAN PROCESSOR SPECIALIST I Judge Group

VP/REIT Loan Officer First Northern Bank of Dixon

Resume Resources

Similar Job Searches