Coordinate customer interaction and interface with all parties involved in each individual loan • Guide customers through the loan process, including negotiation, terms, and conditions • Maintain a customer's relationship with corresponding realtors, builders, developers, CPAs, and financial planners • Learn and understand rules and regulation guidelines from FNMA, FHLMC, FHA, and VA • Keep aware of all origination, processing, appraisal, underwriting, and closing requirements for both company and investor guidelines pertaining to both government insured and privately insured mortgages. • Establish strong relationships with realtors, builders, developers, CPAs, and financial planners • Gain applicable expertise in local and national real estate markets • Negotiate ideal price, terms, and conditions for reverse mortgages • Determine and address problems that may arise during the loan application process.