Qualifications & Key Requirements: Age Requirement: 18+ Work Experience: 6+ months of related experience Experience working in a fast-paced, high volume environment Knowledge/Skills/Abilities: Strong working knowledge of assigned department(s) or area(s) Understanding of basic financial workings of assigned department, and how to drive profitability Advanced customer service skills Strong verbal / written communication and interpersonal skills Conflict resolution and influencing skills PC skills Ability to provide feedback on department procedures Ability to be flexible in adjusting priorities Ability to manage multiple priorities and shift focus between tasks Ability to work a flexible schedule Proficiency in Scanner and Business Center duties and skills Education: Completion of job skills training, compliance-related training, and divisional orientation Licenses/Certifications: Physical Demands & Working Conditions: Function in a fast paced, retail environment, in detailed and precise tasks Work with Customers, staying attentive to their needs Safely maneuver around moving mechanical parts Constantly reach at waist, grasp Frequently stand, walk, and use fine motor movements Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, pivot, twist, pinch, and push / pull with arms Frequently be exposed to hot (non-weather) conditions Occasionally be exposed to cold, wet (non-weather) conditions, and loud noise Demonstrate the ability to lift 50 lbs, and manage in excess of 50 lbs While there may be exceptions, the measurements noted are generally defined as - Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day It is the responsibility of each individual Partner to never lift beyond their own safe lifting limit. Responsibilities Job Summary: As a Joe V's Production Lead you will supervise, schedule, train and coach Production Team Partners while ensuring productivity, safety, sanitation levels, quality control, and ordering product, supplies and ingredients for production.