Commercial Banking Client Specialist First Horizon BankCommercial Banking Client SpecialistAtlanta, GAHeadquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. Work closely with Bankers, Treasury Management, and deposit operations to ensure satisfactory on-going monitoring of depository/Treasury Management accounts/services to clients.
Mortgage Loan Servicing Specialist Voya Financial IncMortgage Loan Servicing SpecialistAtlanta, GA$65,000–$72,000 / yearThis individual's primary responsibility will include various administrative processing and compliance duties associated with the management of the commercial real estate portfolio including, but not limited to, onboarding loans, calculating prepayment premiums, reviewing payments, property inspection reviews, property insurance review and loss requests, and escrow management. Performance of these duties may include working directly with borrowers, borrowers' agents or representatives, Voya correspondents, external/internal legal counsel, third party clients, and Voya Mortgage Loan Accounting.
Sr. Consumer Loan Specialist - Sales Customer Service Republic Finance, LLCSr. Consumer Loan Specialist - Sales Customer ServiceConyers, GeorgiaFull timeYour primary responsibility is to ensure a positive total customer experience while originating consumer loans, completing loan applications, developing strong customer relationships and meeting sales goals. Company-wide, we participate in various philanthropic efforts such as volunteer opportunities, food drives and back to school drives as well as an annual fund raiser for St. Jude Children's Research Hospital.
Consumer Loan Specialist - Sales Customer Service Republic Finance LLCConsumer Loan Specialist - Sales Customer ServiceMarietta, GAYour primary responsibility is to ensure a positive total customer experience while originating consumer loans, completing loan applications, developing strong customer relationships and meeting sales goals. Company-wide, we participate in various philanthropic efforts such as volunteer opportunities, food drives and back to school drives as well as an annual fund raiser for St. Jude Children''s Research Hospital.
Home Loan Processing Specialist AgSouth Farm Credit, ACAHome Loan Processing SpecialistStatesboro, GeorgiaThis position will provide quality customer service by obtaining necessary documentation for underwriting the loan file, ordering third party documentation, communicating directly with the customer and/or mortgage loan originator in a professional and effective manner to obtain necessary documentation, and provide proper disclosure as required by local, state, and federal regulations. Our $4 billion portfolio of customers and strong presence in local communities across North Carolina, South Carolina, and Georgia allow us to effectively serve our member-borrowers as the largest agricultural lender in the southeast.
NewHome Loan Processing Specialist I AgSouth Farm Credit, ACAHome Loan Processing Specialist IStatesboro, GeorgiaThis position will provide quality customer service by obtaining necessary documentation for underwriting the loan file, ordering third party documentation, communicating directly with the customer and/or mortgage loan originator in a professional and effective manner to obtain necessary documentation, and provide proper disclosure as required by local, state, and federal regulations. HLD Loan Processing: Process mortgage loan applications including data entry, gathering customer information, credit verifications and document prep all within consumer compliance rules.
CRA Loan Specialist Fifth Third BancorpCRA Loan SpecialistAtlanta, GAFocuses on selling CRA products and services, targeting low to moderate-income individuals and areas, as well as non-profit organizations. Incentive compensation is combined with either a base salary or a draw to determine total cash compensation, and incentive compensation is based upon company, line of business and/or individual performance.
Commercial Loan Closing Specialist I Ameris BancorpCommercial Loan Closing Specialist IAtlanta, GAThe Commercial Loan Closing Specialist I coordinates and executes post-closing activities for commercial loans by performing quality control activities, completing transactions and ensuring complete, accurate and compliant loan documentation is delivered for booking and perfection. Banking Advantages for Employees: In addition to a wide array of benefits, Ameris Bank employees are also eligible for special bank services.
US Premium Finance Loan Activation Specialist Ameris BancorpUS Premium Finance Loan Activation SpecialistNorcross, GAProvides a high level of processing support to inexperienced Loan Activation Specialists requiring additional assistance on high volume of complex files. Additionally, the Loan Activation Specialist will review all documentation obtained to ensure that it corresponds directly with the industry specific software in which the quote was generated.
Loan Administration Specialist CoastalSouth Bancshares IncLoan Administration SpecialistAtlanta, GAEssential Functions: Performs construction loan functions to include documentation review, draw requests, track insurance, quote payoffs, system maintenance, and permanent financing phase requirements. This person will perform a variety of loan servicing functions for commercial, consumer, and residential mortgage loans for Coastal States Bank to ensure compliance with applicable policies, procedures and regulations.
Loan Operations SBG Loan Closing Specialist II United Community BankLoan Operations SBG Loan Closing Specialist IIBlairsville, GeorgiaRemote$38,769–$57,876 / yearFull time3 rd party documents consist of but are not limited to the following: real estate appraisals, valuation services, environmental reports, flood determinations, UCC searches, title searches or commitments, insurance documents, surveys and any other documents as required by the Underwriter. Overview: The Loan Closing Specialists is responsible for pro-actively coordinating all aspects of the loan closing process, acting as liaison between the Underwriter (U/W), Consumer Lenders, 3 rd Party Vendors, and the Loan Processing Center for all new and renewed Consumer Loans.
Default Loan Servicing Specialist-Bankruptcy-ServiceMac First American Financial CorpDefault Loan Servicing Specialist-Bankruptcy-ServiceMacAtlanta, GAManage bankruptcy proceedings on assigned cases by interacting and instructing various parties such as mortgagors, attorneys, investors, insurers, trustees, appraisers, and any other party involved with bankruptcy. ServiceMac is focused on providing superior technology, products, and services for the mortgage and real estate industries backed by highly personalized service and support.
NewDefault Loan Servicing Specialist - Property Preservation - ServiceMac First American Financial CorpDefault Loan Servicing Specialist - Property Preservation - ServiceMacAtlanta, GASecure and Maintain Properties: Ensure vacant properties are winterized, secured, and maintained (lawn care, debris removal, repairs, pool securing, etc.). ServiceMac is focused on providing superior technology, products, and services for the mortgage and real estate industries backed by highly personalized service and support.
Commercial Loan Closing Specialist Hometrust BankCommercial Loan Closing SpecialistSuwanee, GAHomeTrust Bank, founded in 1926, is a North Carolina chartered, community-focused financial institution committed to providing value-added community banking through online/mobile channels and multiple locations in Virginia, North Carolina, South Carolina, and Tennessee. The Commercial Loan Closing Specialist assists in the preparation of loan documents associated with commercial closings and facilitates closings through the Commercial Banking Associates, Commercial Relationship Managers, and Attorneys.
Loan Support Specialist Pinnacle Financial CorpLoan Support SpecialistGAThey will work closely with the loan officers as well as the Bank's approved settlement agents, coordinating loan closings and obtaining the necessary documentation needed for the transaction to ensure that the loan package is compliant according to regulatory guidelines and that lien attachment has been properly established. Must be able to function efficiently on a general business level of math, possess general accounting knowledge (i.e. debits, credits, and an understanding of the bank's account reconciliations).
NewLoan Operations Specialist - Streamlined Closings & Growth Citzens Trust BankLoan Operations Specialist - Streamlined Closings & GrowthAtlanta, GAThis role involves delivering exceptional customer service, managing loan documents, and coordinating accounting for SBA loans. Ideal candidates will have experience in loan operations, strong skills in Excel, and a commitment to confidentiality and ethics.
NewSBA Loan Servicing Specialist Merchants & Marine BankSBA Loan Servicing SpecialistAtlanta, GARemoteThis position serves as a key liaison between borrowers, the Small Business Administration (SBA), internal operations teams, and other stakeholders to ensure compliance with SBA requirements and the successful administration of SBA loans. We are seeking a detail-oriented and customer-focused SBA Loan Servicing Specialist to support our SBA loan portfolio throughout the post-closing lifecycle.
US Premium Finance Loan Activation Specialist Ameris BankUS Premium Finance Loan Activation SpecialistNorcross, GeorgiaProvides a high level of processing support to inexperienced Loan Activation Specialists requiring additional assistance on high volume of complex files. Additionally, the Loan Activation Specialist will review all documentation obtained to ensure that it corresponds directly with the industry specific software in which the quote was generated.
Commercial Loan Closing Specialist I Ameris BankCommercial Loan Closing Specialist IAtlanta, GeorgiaThe Commercial Loan Closing Specialist I coordinates and executes post-closing activities for commercial loans by performing quality control activities, completing transactions and ensuring complete, accurate and compliant loan documentation is delivered for booking and perfection. Teammates have access to Employee Resource Groups that serve as advocates and purpose and how you can bring it to life as an Ameris Bank teammate.
Client Relations Specialist/Branch & Loan Operations Specialist Southwest Georgia Farm CreditClient Relations Specialist/Branch & Loan Operations SpecialistAmericus, GeorgiaIn addition, the Client Relations Specialist/Branch & Loan Operations Specialist is also responsible for office administration and management, completing routine administrative tasks; receiving visitors and answering the telephone, handling the mail, maintaining office supplies, and opening and closing the office; serving as a joint contact in posting and depositing incoming payments, including all necessary accounting reports and disbursement of loan funds. The successful candidate will assist with all client interactions in coordination with the Relationship Manager regarding specific loan action requests coming from prospective or existing clients, professionally interacting with the clients to ensure all necessary procedures are followed and all required information is gathered for the Credit Department to perform the loan underwriting, collateral evaluation, and loan closing processes.
Loan Documentation Specialist I Bank OZKLoan Documentation Specialist IValdosta, GeorgiaFull timeWorks under general direction, but in conformance with established policies and procedures, to ensure all regulatory, legal, and loan policy requirements are met in advance of preparing loan documents for approved loan requests. Communicates with other members of Loan Operations Documentation and the lending staff regarding status of loan requests, missing information needed from the lender/borrower and clear- to-close information.
SBA Loan Servicing Specialist(remote) MRINetwork JobsSBA Loan Servicing Specialist(remote)Atlanta, GeorgiaRemoteWorking independently with limited supervision, this job works on projects and prospects associated with SBA operations by coordinating data input processes, quality control, client statement preparations and error identification. Submits and maintains 172 forms for loan payments received following an SBA repurchase; responsible for accounting loan changes in the system of record such as charge-offs.
Loan Ops Post Closing Review Specialist - Remote in FL, GA, AL, SC, NC, VA, TX, CO South State BankLoan Ops Post Closing Review Specialist - Remote in FL, GA, AL, SC, NC, VA, TX, COAtlanta, GARemote$41,094–$61,641 / yearHigh degree of comprehension and retention is a must; ability to work effectively both independently and within a team environment; high degree of accuracy and attention to detail; ability to communicate effectively (both orally and in writing); excellent organizational and analytical skills a must; Ability to handle confidential information (customers and employees); ability to adjust to a changing environment; ability to work under pressure and meet deadlines; flexibility in work schedule during peak production period is critical in this position. This process includes a review of the documentation to ensure documentation and collateral perfection requirements have been met in order to perfect the Bank's position and security interest; to validate that the loan was closed as approved with the proper authority; confirmation of specific policy and regulatory compliance; and the entry of any defects identified through the review.
Loan Specialist Regional FinanceLoan SpecialistSavannah, GeorgiaIf you are a job applicant who resides in the state of California, please review our California Employee Privacy Policy at the following link: https://regionalfinance.com/wp-content/uploads/2022/11/UPDATED-Employee-Privacy-Policy-11.2022.pdf . At RMC, our Loan Sales Specialists drive growth by understanding customer needs and delivering fast, friendly, and affordable lending solutions.
Loan Specialist Regional Finance CorpLoan SpecialistSavannah, GAIf you are a job applicant who resides in the state of California, please review our California Employee Privacy Policy at the following link: https://regionalfinance.com/wp-content/uploads/2022/11/UPDATED-Employee-Privacy-Policy-11.2022.pdf . At RMC, our Loan Sales Specialists drive growth by understanding customer needs and delivering fast, friendly, and affordable lending solutions.
CRE Loan Closing Specialist Sr. Huntington Bancshares IncCRE Loan Closing Specialist Sr.Atlanta, GAThis position works closely with customers, outside counsel and external consultants, Credit Administration, and Commercial Real Estate partners along with other business segments to deliver outstanding experience to customers and business partners, while carrying out sound risk management practices within a dynamic business development environment. Complex Transactions: Handle intricate and high-value commercial real estate loan transactions, with custom, complex terms and due diligence that involve construction, acquisition, bonds, tax credits, credit derivatives, participations, and syndication transactions etc, demonstrating an advanced understanding of complex financial structures.
Capital Markets Loan Operations Specialist Synovus Financial CorpCapital Markets Loan Operations SpecialistAtlanta, GAMinimum Experience: Five years of commercial banking operations/administrative support experience including experience with loan payments and funding mechanisms and at least two years of loan operations experience with a good understanding of direct and syndicated loans, including loan structure, execution and maintenance. Job Summary: Supports the day-to-day operational functions for PNFP and their Capital Markets Division to ensure accuracy and efficiency in the relationships with Relationship Managers, Credit team members, customers, Agent and Member banks.
Loan Sales Specialist OneMain FinancialLoan Sales SpecialistBethlehem, GAIn our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance.
SBA Senior Loan Packaging & Closing Specialist (Remote) Hometrust BankSBA Senior Loan Packaging & Closing Specialist (Remote)Atlanta, GARemoteEnsure timely processing of loan package to include, but not limited to, ordering a variety of reports such as site inspections, real estate appraisals, environmental reports, business valuations, flood determinations, OFAC, System for Award Management Searches (SAM); obtaining and reviewing CIP, Beneficial Ownership Certification, required insurance documentation, Secretary of State entity verification, organizational documents, trust agreements, and HMDA reporting requirements. Follow regulatory requirement including those pertaining to the Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Customer Identification Program (CIP), and OFAC to assist in the identifications, detection and determent of money laundering and other unlawful activities, as well as regulations pertaining to lending and consumer compliance to include fair lending laws.
CLX-Loan Operations Specialist Claxton BankCLX-Loan Operations SpecialistClaxton, GAGeneral knowledge of bank operations, policies and procedures preferred, along with General knowledge of Bank Secrecy Act/Anti-Money Laundering Program. ·Equipment Utilized includes: computers, telephones, calculators, copiers, scanners, and fax machines.
Government Guaranteed Lending Loan Operations Specialist FIRST COMMUNITY BANK (SC)Government Guaranteed Lending Loan Operations SpecialistAtlanta, GAResponsibilities: Assist in loan bookings and on boarding, assist with all post-closing operational functions for SBA and USDA loans including reviewing loan documentation, payment of guarantee fees, post-closing E-Tran review, USDA system transactions, funding of payments and participations, and keying loan modifications when necessary. Coordinate with underwriting, loan officers, portfolio managers, attorneys, and title companies to ensure accurate and timely servicing of the loan portfolio including lien perfection.
Government Guaranteed Lending Loan Operations Specialist First Community CorpGovernment Guaranteed Lending Loan Operations SpecialistAtlanta, GAResponsibilities: Assist in loan bookings and on boarding, assist with all post-closing operational functions for SBA and USDA loans including reviewing loan documentation, payment of guarantee fees, post-closing E-Tran review, USDA system transactions, funding of payments and participations, and keying loan modifications when necessary. Coordinate with underwriting, loan officers, portfolio managers, attorneys, and title companies to ensure accurate and timely servicing of the loan portfolio including lien perfection.
NewHybrid Collections Specialist - Auto Loans & Delinquencies Stellantis Financial Services USHybrid Collections Specialist - Auto Loans & DelinquenciesAtlanta, GA$19–$24 / hourStellantis Financial Services US is seeking a Collections Specialist responsible for managing delinquent auto loan and lease accounts. This role involves excellent customer service skills and requires a high school diploma or equivalent.
NewSY 26-27 District Student Information Specialist on Loan Savannah-Chatham County Public School SystemSY 26-27 District Student Information Specialist on LoanSavannah, GAPRIMARY FUNCTION: This position is responsible for assisting schools with collecting, entering, and generating reports on student data for student support and meeting local, state and federal requirements. Certain limited aspects of General Duties and Responsibilities items referenced in Section 1 (b) and (d) might be considered "non-essential" in a specific situation.
NewOnsite Student Loan Collections Specialist Transworld SystemsOnsite Student Loan Collections SpecialistAugusta, GAThis full-time role requires strong customer service skills and the ability to work in an office environment. Transworld Systems Inc. is seeking an Onsite Collections Representative for our Augusta, GA office.
Corporate Banking Group Loan Fulfillment Analyst Regions Financial CorpCorporate Banking Group Loan Fulfillment AnalystAtlanta, GAJob Description: At Regions, the Corporate Banking Group Loan Fulfillment Analyst has ownership over end‑to‑end closing, funding, and booking of complex credit facilities originated within the Corporate Bank Group (Corporate/Commercial/Real Estate Banking). The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law.
Construction Loan Administrator Sr Huntington Bancshares IncConstruction Loan Administrator SrAtlanta, GA$21–$37.50 / hourSummary: Construction Loan Administrator Sr.'s are team-oriented, analytical, and responsible for loan administration of a residential portfolio of loans which requires accountability for risk management and customer service in a dynamic business development environment. Duties & Responsibilities: Responsible for integrity of overall residential loan administration (post-closing to modification/payoff) for assigned loans and customers; ownership for monitoring terms of loan agreement and policy/procedure/compliance requirements, with consistently accurate analysis and attention to detail.
Loan Sales Consultant GeoVista Federal Credit UnionLoan Sales ConsultantRincon, GeorgiaIf you’re passionate about sales, service, and helping people achieve their financial goals—and want to be rewarded for your success—we’d love to hear from you! In this role, you’ll engage with members over the phone, guiding them through the lending process from application to closing while identifying opportunities to enhance their financial well-being.
Government Lending Loan Closing Team Lead- Remote in FL, GA, AL, SC, NC, VA, TX, CO South State BankGovernment Lending Loan Closing Team Lead- Remote in FL, GA, AL, SC, NC, VA, TX, COAtlanta, GARemote$76,260–$121,819 / yearThis leadership role also includes reviewing and providing decisions and/or guidance on decisions with closing loans, pre-close file reviews, updating and maintaining operational procedures and forms, and contributing to process improvement. Specifically, the position is responsible for training and coaching the closing team members to ensure their loan files are complete, accurate, and compliant with Bank and Guaranteed Loan Program policies and procedures.
Loan Administrator Avery Partners, LLCLoan AdministratorAtlanta, GAThis role will complies and prepares loan documents and packages for loan closing, assists with scheduling loan closings, coordinates the receipt for loan packages, monitors overall loan processing cycle, enters data in core loan data systems, tracks collateral documents and exceptions, verifies proper loan approvals and waivers, while adhering to all policies, procedures, processes, practices, guidelines,, expectations, laws, and regulations. The ideal candidate will have a minimum of 3 years' experience in processing commercial or consumer loans, collateral exposure, requirements for consumer/commercial closing, Google Suite, and Microsoft Office Suite within a fast-paced environment.
NewMortgage Client Experience Specialist I Edwards Lifesciences BelgiumMortgage Client Experience Specialist IAtlanta, GA$20–$24 / hourThis role involves acting as the primary contact for consumers during the loan origination process, managing inbound calls, and ensuring customer satisfaction. A leading consulting firm is seeking a Customer Experience Specialist I to operate in a call center supporting consumer direct lending.
Initial Disclosure Specialist I (Docs & Funding) Remote Lendsure Mortgage CorpInitial Disclosure Specialist I (Docs & Funding) RemoteKennesaw, GARemote$50,445–$56,050 / yearFull timeAs a rapidly growing wholesale mortgage lender specializing in innovative Non-QM loan solutions, we are transforming the lending experience by helping mortgage originators serve borrowers who fall outside traditional lending guidelines. At LendSure Mortgage Corp., you'll be more than just an employee-you'll be a valued member of a collaborative and energetic team where your contributions directly impact our continued success.
NewGeorgia Real Estate Mortgage Closing Specialist McMichael & Gray, PCGeorgia Real Estate Mortgage Closing SpecialistAtlanta, GAThe ideal candidate will excel in high-volume transaction management and demonstrate strong organizational and communication skills to effectively collaborate with lenders and clients. This position ensures accurate completion of all necessary legal documents in a timely manner, providing an exceptional closing experience.#J-18808-Ljbffr.
Lending Specialist I AgSouth Farm Credit, ACALending Specialist IMadison, GeorgiaThis position works in partnership with lending team to provide high-level lending support throughout the loan process, and assists the lending team with loan origination and servicing processes to create an efficient and customer friendly experience for both our borrowers and internal stakeholders. Our $4 billion portfolio of customers and strong presence in local communities across North Carolina, South Carolina, and Georgia allow us to effectively serve our member-borrowers as the largest agricultural lender in the southeast.
Leads Specialist Big Rig Lending, LLCLeads SpecialistDalton, GAFull timeBig Rig Lending, LLC, an online marketplace lender specializing in commercial vehicle lending with nationwide coverage, currently seeks an experienced Leads Specialist. 1-3 years in leads management, project management, loan originator, loan advisor or closely related field with a proven ability to meet and exceed goals.
Credit Products Real Estate Product Specialist Regions Financial CorpCredit Products Real Estate Product SpecialistAtlanta, GAAttends calls with coverage bankers to understand clients' needs and the business strategy around the real estate portfolio, assets with financing opportunities, and cross-sell opportunities of treasury or capital markets products. Maintains market knowledge of loan pricing, structural trends, and emerging risks within the various real estate sectors to better understand each client's needs and ensure those needs align with Regions' risk profile.
CCHL Client Servicing Specialist | Kennesaw Capital City Bank Group IncCCHL Client Servicing Specialist | KennesawKennesaw, GAThis job description does not restrict Capital City Bank, Capital City Investments, Capital City Trust Company, and Capital City Home Loans from the ability to assign, reassign or eliminate duties and responsibilities of this job at any time. In the rare instance of a major or extensive natural disaster, epidemic or pandemic occurrence, or other disruption within our footprint, it may be necessary for associates to relocate or telecommute before, during or after, to ensure business continuity.
Closing Specialist - Title Insurance Essent Guaranty, Inc.Closing Specialist - Title InsuranceAtlanta, GARemoteNYSE: ESNT) is a Bermuda-based holding company (collectively with its subsidiaries, "Essent") which serves the housing finance industry by offering private mortgage insurance, reinsurance, risk management products and title insurance and settlement services to mortgage lenders, borrowers, and investors to support homeownership. This role will prepare loan closing packages, communicate with all parties involved in the transaction, and ensure that all paperwork is complete, accurate, and in compliance with legal regulations.
NewCollateral Records Specialist I AgSouth Farm Credit, ACACollateral Records Specialist IStatesboro, GeorgiaOur $4 billion portfolio of customers and strong presence in local communities across North Carolina, South Carolina, and Georgia allow us to effectively serve our member-borrowers as the largest agricultural lender in the southeast. This position assist in coordination and maintenance of the Association's collateral records process and is responsible for classification, accurate and timely filing, retrieval on request and disposal of materials related to the Association's Collateral Vault files.
New Home Sales Specialist - Calhoun, Ringgold, and Dalton, GA Smith Douglas Homes CorpNew Home Sales Specialist - Calhoun, Ringgold, and Dalton, GAGAFully document all notes and correspondence with Leads, Prospects, Buyers, Realtors and Lenders • Complete monthly competition studies and monitor for changes • Ensure appropriate community signage • Develop and maintain a consistent Realtor outreach and networking program: • Implement established marketing campaign • Demonstrate amenities and unique architectural and design features to potential buyers • Maintain records of potential buyers within established software system • Monitor the mortgage loan process and provide timely assistance to stakeholders • Communicate website updates and needed changes to Marketing staff • Participate in weekly Community Builder Meetings to resolve and uncover issues • Host Grand Opening and homeowner events. What you'll do: • Monitor and analyze data and trends • Assist in determining new home prices, home site premiums and release of home sites • Complete scheduled sales activities: Track "Home Definition Due" dates per the community Slot Schedule • Complete a Home Definition • Finalize options and Selections as part of the Purchase Agreement • Confirm Homeowner Orientation and Final Loan Approval dates to all parties (buyers, Realtors and 'outside' lenders, when applicable) • Ensure community plat board is completely updated, properly showing which home sites are available, on hold status, sold, etc.