Check app · Handle client questions and concerns with professionalism and follow-through · Keep the lobby and front of house clean, stocked, and on-brand · Support payments, point-of-sale, and accurate record-keeping · Cross-train in every Scenter role—Scent Tech (Dog Bather) and Member Associate—to understand the full operation · Shadow and assist with opening and closing procedures · Learn how the team drives key results—trial conversion, membership sales, rebooks, productivity, and average ticket value · Support onboarding and training of new team members as you develop · Take on other tasks as assigned by the Scenter Manager. · Customer service, retail, hospitality, or sales experience preferred · Comfort with sales conversations and membership goals · Confidence and empathy handling and working with dogs of all sizes and temperaments · Ability to lift up to 70 pounds and stand for long periods, with or without reasonable accommodation · Strong organizational and time-management skills · Basic computer and point-of-sale comfort · A reliable means of getting to work · Willingness to work in a smoke-free environment.