actual route hours, late routes, driver staffing %, travel drivers used, travel-driver expense, driver overtime, routes exceeding target hours, picking/loading accuracy, damages, shorts, mis-ships, cost per case, cost per stop, cost per route, and premium transportation expense. Monitor driver vacancies, recruiting pipeline, new driver starts, training completion, driver turnover, 30/60/90-day retention, overtime, travel-driver utilization, routes covered by travel drivers, and excessive driver hours.