John Muir HealthNewManager - Pharmacy Purchasing and Analytics - AS Administrative Services - Full Time - 8 Hour - Days John Muir HealthManager - Pharmacy Purchasing and Analytics - AS Administrative Services - Full Time - 8 Hour - DaysWalnut Creek, CA$192,486–$288,728 / yearSee John Muir Health Terms & Conditions at https://www.johnmuirhealth.com/terms-of-use.html and Privacy Policy at https://www.johnmuirhealth.com/content/dam/jmh/Documents/Legal-and-Privacy/website-privacy-policy.pdf and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. The Pharmacy Manager of Purchasing and Analytics will oversee all aspects of medication-related purchasing and data management, supporting performance improvement.
Capstone Logistics LLCWarehouse Associate Capstone Logistics LLCWarehouse AssociateFremont, California$700–$1,200 / weekFull timeWarehouse Associates perform a variety of warehouse responsibilities including but not limited to loading, unloading, selecting, freight hauling, auditing, repacking, sorting, palletizing, clean up, housekeeping and other duties as assigned by site leadership. Our team fully embraces a high-performance culture, that inspires us to build strong relationships, challenge the status quo, work hard to deliver results, and pay it forward in our communities.
Capstone Logistics LLCWarehouse Clerk Capstone Logistics LLCWarehouse ClerkFremont, CaliforniaFull timeOur team fully embraces a high-performance culture, that inspires us to build strong relationships, challenge the status quo, work hard to deliver results, and pay it forward in our communities. About the Company: Capstone is a North American supply chain solutions partner with more than 650 operating locations, 19,000 associates, and 60,000 carriers.
KiddomNewSupply Chain & Logistics Manager KiddomSupply Chain & Logistics ManagerSan Francisco, CA$110,000–$150,000 / yearVendor Management: Serve as primary point of contact for print and fulfillment vendors; track production schedules, follow up proactively, and hold vendors accountable to quality and delivery commitments, especially during peak back-to-school periods. Demand Alignment & Process Improvement: Translate sales inputs into purchasing actions; proactively identify operational gaps; partner with the VP of Supply Chain to strengthen systems and improve scalability.
AvathonProduct Manager, Logistics & Transportation AvathonProduct Manager, Logistics & TransportationPleasanton, CA$140,000–$180,000 / yearWith advanced capabilities like digital twins, natural language processing, normal behavior modeling, and machine vision, we create real-time virtual replicas of physical assets, enabling predictive maintenance, performance simulation, and operational optimization. Our AI-driven models empower companies with scalable solutions for anomaly detection, performance forecasting, and asset lifetime extension—all tailored to the complexities of industrial environments.
InterSources Inc.Supply Chain Sr. Project Manager (logistics value chain) InterSources Inc.Supply Chain Sr. Project Manager (logistics value chain)Sunnyvale, CAOver 7 to 10 years of experience working across business and IT with strong project delivery experience, in key SAP Lead roles as Project or Delivery Manager or COE Technical Lead that involves multi-module implementation of SAP ERP solutions with ECC6.0 or S/4 HANA will be key differentiators. We align strategy with execution and provide secure service solutions by developing and using the latest technologies that thrive our resources to deliver industry-leading capabilities to our clients and customers, making it convenient for our clients to do business with InterSources Inc.
Alvarez & Marsal Private Equity Performance Improvement Group, LLCPEPI: Manager, Supply Chain - Distribution & Logistics (OPEN TO ALL U.S. LOCATIONS) Alvarez & Marsal Private Equity Performance Improvement Group, LLCPEPI: Manager, Supply Chain - Distribution & Logistics (OPEN TO ALL U.S. LOCATIONS)San Francisco, CAFull timeA&M's Supply Chain professionals assist our clients in analyzing each part of the supply chain process including Strategic Sourcing and Procurement, Logistics and Distribution, Integrated Demand and Supply Planning to identify value creation opportunities, develop a roadmap to accelerate those opportunities and assist with driving them to our client's bottom line. Hands-on experience in at least several of the following areas is required: Gain a comprehensive understanding of a client's supply chain including manufacturing and distribution locations, baseline of product flow and seasonality, detailed operating costs, key supply chain processes in sourcing, planning, and operations.
SonatusManufacturing & Logistics Manager SonatusManufacturing & Logistics ManagerSunnyvale, CA$175,000–$225,000 / yearThe pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, geographic location and external market pay for comparable jobs. Manage the end-to-end purchasing of all BOM components, including vendor selection and PO issuance to ensure 100% material availability for low-volume production runs.
Trident ConsultingNewLogistics & Transportation Specialist Trident ConsultingLogistics & Transportation SpecialistNoorhood, OHThis role will coordinate domestic and international shipments, prepare shipping documentation, work with freight forwarders and carriers, and ensure compliance with transportation regulations including DOT, IATA, and IMDG requirements. We specialize in contract, contract-to-hire, and direct hire placements, supporting roles across IT, data & analytics, cloud, cybersecurity, finance & accounting, HR, operations, and more.
Peak EnergyLogistics Intern (Summer 2026) Peak EnergyLogistics Intern (Summer 2026)Burlingame, CAOur leadership team is powered by decades of expertise in scaling gigawatt-level innovation at world-class companies such as Tesla, Northvolt, Apple, Powin, Enovix, Zipline, Solid Power, and Fluence. This role is responsible for logistics coordination, shipment visibility, and cross-functional support to ensure on-time, compliant, and cost-effective delivery to customers and internal sites.
Net2SourceNorth America Logistics Coordinator Net2SourceNorth America Logistics CoordinatorSanta Clara, CA$30–$32 / hourThe NA Logistics and Dispatch Administration Coordinator will be a customer-oriented, proactive, and self-managed individual, primarily responsible for managing the day-to-day RMA (returns material authorization) advance replacements and returns shipments within the Support Service Logistics function. Root Cause Corrective Action (RCCA) Management:Drive the RCCA process through weekly and monthly reporting, follow-up, and ensuring timely assignment acknowledgement and completion/closure.
FutureSightNewCo-Founder & CEO - AI Communication Agents for Freight & Logistics FutureSightCo-Founder & CEO - AI Communication Agents for Freight & LogisticsSan Francisco, CAHawkAI deploys always-on, multi-channel "AI workers" that autonomously manage high-volume freight communications across calls, texts, and emails, integrating directly with core freight systems including TMS, load boards, and broker/carrier databases. The platform handles track-and-trace calls, appointment scheduling, carrier rate negotiation, proof-of-delivery capture, and shipment status updates end-to-end — autonomously resolving 90%+ of routine communications and escalating only exceptions to human staff.
Alvarez & Marsal Private Equity Performance Improvement Group, LLCDirector, Supply Chain - Distribution & Logistics (OPEN TO ALL U.S. LOCATIONS) Alvarez & Marsal Private Equity Performance Improvement Group, LLCDirector, Supply Chain - Distribution & Logistics (OPEN TO ALL U.S. LOCATIONS)San Francisco, CAFull timeHands-on experience through consulting projects or engagement in at least several of the following areas is required: Gain a comprehensive understanding of a client's supply chain including manufacturing and distribution locations, baseline of product flow and seasonality, detailed operating costs, key supply chain processes in sourcing, planning, and operations. A&M's Supply Chain professionals assist our clients in analyzing each part of the supply chain process including Strategic Sourcing and Procurement, Logistics and Distribution, Integrated Demand and Supply Planning to identify value creation opportunities, develop a roadmap to accelerate those opportunities and assist with driving them to our client's bottom line.
Ursus, Inc.Logistics Industrial Engineer (PFEP) Ursus, Inc.Logistics Industrial Engineer (PFEP)Hayward, CA$65–$75.45 / hourThis role plays a key part in designing and executing logistics operations across our manufacturing footprint and distribution centers, with a focus on optimizing material flow and driving operational efficiency. Responsibilities: Develop and maintain the Plan For Every Part (PFEP) database, ensuring accurate and complete material attributes through consistent stakeholder engagement.
Alvarez & Marsal Private Equity Performance Improvement Group, LLCPEPI: Senior Associate, Supply Chain - Distribution & Logistics (OPEN TO ALL U.S. LOCATIONS) Alvarez & Marsal Private Equity Performance Improvement Group, LLCPEPI: Senior Associate, Supply Chain - Distribution & Logistics (OPEN TO ALL U.S. LOCATIONS)San Francisco, CAFull timeA&M's Supply Chain professionals assist our clients in analyzing each part of the supply chain process including Strategic Sourcing and Procurement, Logistics and Distribution, Integrated Demand and Supply Planning to identify value creation opportunities, develop a roadmap to accelerate those opportunities and assist with driving them to our client's bottom line. Hands-on experience in at least two of the following areas is required: Gain a comprehensive understanding of a client's supply chain including manufacturing and distribution locations, baseline of product flow and seasonality, detailed operating costs, key supply chain processes in sourcing, planning, and operations.
Align TechnologySr. Manager, Logistics Americas (US–Mexico Cross-Border) Align TechnologySr. Manager, Logistics Americas (US–Mexico Cross-Border)San Jose, California$125,300–$172,300 / yearThis role has significant responsibility for U.S.–Mexico cross-border transportation and customs complexity, including support for Mexico maquiladora / IMMEX manufacturing environments, close coordination with customs brokers, and partnership with Trade Compliance to ensure compliant, uninterrupted flow across highly regulated borders. Partnering closely with Customer Care, Warehousing, Finance, Trade Compliance, Procurement, and IT, this role acts as business owner for the Transportation Management System (TMS) and plays a critical role in ensuring compliant, on-time delivery to customers in a regulated medical-device environment.
NimbleNewSenior Software Engineer - Cloud Logistics NimbleSenior Software Engineer - Cloud LogisticsSan Francisco, CAExamples: Introducing Temporal.io into more parts of the stack, solving optimization problems related to customer order routing and splitting, etc.* Influence the overall technical roadmap for the teamDrive feature development and launch* Manage the team's backlog, support sprint planning, and cross-disciplinary hand-offs with operations, customer success, and hardware and robotics engineering teams.* Nimble has developed an all-in-one platform of next-generation solutions, including Warehouse Management System ("WMS"), Transportation Management System ("TMS"), Order Management System ("OMS"), Inventory Management System ("IMS"), and Returns Management System ("RMS").
Foxconn Industrial Internet - FIILogistics Coordinator – Supply Chain Foxconn Industrial Internet - FIILogistics Coordinator – Supply ChainSan Jose, CAThis role requires strong coordination with suppliers, logistics providers, and internal teams to resolve delays, track shipments, and manage material flow. A strong background in logistics or supply chain operations is essential, as the role involves frequent interaction with freight forwarders, customs processes, and shipping schedules.
Artech LLCStrategic Sourcing/Logistics Analyst Artech LLCStrategic Sourcing/Logistics AnalystSan Jose, CARemote$55–$58 / hourSeeking a bilingual (English/Korean) Strategic Sourcing & Logistics Analyst to support direct material sourcing, supplier management, inventory control, and supply chain operations. The role focuses on supplier negotiations, commodity strategy, procurement, cost savings, and ensuring material availability and delivery.
EmploynetLabor Trainer (Production / Quality / Logistics) EmploynetLabor Trainer (Production / Quality / Logistics)Fremont, CAThe Labor Trainer is a leadership support role responsible for training and developing new hires across multiple departments including Production, Quality Control, and Logistics. This role works closely with the Production Team Lead and Supervisor to ensure employees are properly trained, qualified, and able to perform their job duties safely and efficiently.
ComriseNewLogistics and Inventory Planner ComriseLogistics and Inventory PlannerHayward, CA$51.20–$56.29 / hourIn this role, you'll manage inventory levels, support purchasing and logistics activities, and collaborate cross-functionally to prevent disruptions and maintain continuity across manufacturing and service operations. The planner will oversee inventory levels, coordinate with suppliers and carriers, and proactively address time-sensitive issues to prevent delays and maintain business continuity.
MercorLogistics Operations Specialist MercorLogistics Operations SpecialistSan Francisco, CaliforniaRemote$45–$65 / hourBuild a realistic digital workspace centered on the Drive folders you use daily, including S&OP decks, network-design models, and inventory reports. Design multi-step tasks grounded in real workflows that challenge frontier AI agents using multiple apps and files.
FutureSightNewCo-Founder & CEO - AI Reverse Logistics Orchestration Platform FutureSightCo-Founder & CEO - AI Reverse Logistics Orchestration PlatformSan Francisco, CAStrategy — Refine the ICP, pricing model, and product positioning, including the choice of execution path between consumer returns–led (B2C commerce) and warranty & credit–led (B2B supply chains). The platform enforces policy at intake, captures evidence at the source, determines the optimal path for each return — recovery, resale, exchange, credit, refurbishment, or return to inventory — and tracks outcomes through to financial closure.
ZooxLogistics & Operations Planning Manager (Sales and Operations Planning / S&OP) ZooxLogistics & Operations Planning Manager (Sales and Operations Planning / S&OP)Hayward, CAThis role will sit within the Logistics organization and serve as a key cross-functional integrator, ensuring that demand, supply, capacity, inventory, and cost assumptions are connected through a single planning process that enables clear decisions and disciplined execution. We are seeking a strategic and execution-oriented Logistics & Operations Planning (S&OP) Manager to build and lead our process that aligns fleet demand with manufacturing, supply chain, operations, and financial plans.
US Tech Solutions, Inc.Strategic Sourcing/Logistics Analyst III # 26-12390 US Tech Solutions, Inc.Strategic Sourcing/Logistics Analyst III # 26-12390San Jose, CA$50–$60 / hourPartners with a diverse stakeholder base to lead and develop multi-year commodity strategies based on business/market intelligence, long-term analysis of the category/commodity and the supply ecosystem. Experience:5+ years proven experience of commercial sourcing, vendor management or related field preferred (however, candidates with 3+ years of strong, relevant experience and demonstrated potential will also be considered).
Direct Line Workforce SolutionsNewSenior Backend Engineer - AI Logistics Platform - $210K-$285K Direct Line Workforce SolutionsSenior Backend Engineer - AI Logistics Platform - $210K-$285KSan Francisco, California$210,000–$285,000 / yearA rapidly growing AI-powered logistics technology company is seeking a Senior Backend Engineer to build and scale the core infrastructure powering mission-critical data systems, AI workflows, and real-time operational platforms. This is a high-impact opportunity for engineers who thrive in startup environments and enjoy owning complex backend systems from architecture through production.
LHHNewLogistics Coordinator LHHLogistics CoordinatorSan Francisco, CA$50,000–$60,000 / yearThis role is responsible for coordinating and tracking inbound and outbound shipments to ensure timely, accurate, and cost‑effective delivery of materials and finished goods. This role works closely with carriers, warehouses, vendors, and internal teams to keep operations running smoothly and customers satisfied.
GoogleSAP Application Engineer, Supply Chain Logistics GoogleSAP Application Engineer, Supply Chain LogisticsSunnyvale, CAFull timeConduct and oversee testing of application modules to ensure the application meets specifications, and collaborate with analysts and business process owners within one or more teams to help translate business requirements into technical solutions. Help design, build, and deploy internal business applications to support Google’s technology lifecycle, collaboration and spaces, service delivery management, and data and business intelligence.
Aditi ConsultingStrategic Sourcing/Logistics Analyst Aditi ConsultingStrategic Sourcing/Logistics AnalystSan Jose, CA$48–$50 / hourConsent to Communication and Use of AI Technology: By submitting your application for this position and providing your email address(es) and/or phone number(s), you consent to receive text (SMS), email, and/or voice communication whether automated (including auto telephone dialing systems or automatic text messaging systems), pre-recorded, AI-assisted, or individually initiated from Aditi Consulting, our agents, representatives, or affiliates at the phone number and/or email address you have provided. Partners with a diverse stakeholder base to lead and develop multi-year commodity strategies based on business/market intelligence, long-term analysis of the category/commodity and the supply ecosystem.
ICONMA, LLCLogistics Associate ICONMA, LLCLogistics AssociateSan Francisco, CA$31.88–$34.57 / hourAssess material needs for assigned production areas throughout the shift and pull materials using an information system to support the production schedule. All warehouse material flow processes to/from dock to production/shipping via all transport conveyance methods (forklift, on foot, etc).
ICONMA, LLCOperations Logistics Associate ICONMA, LLCOperations Logistics AssociateSan Francisco, CA$31.88–$34.57 / hourAs an Operations Logistics Associate for manufacturing operations, you’ll be responsible for understanding and adhering to all warehouse processes, inventory integrity, operational process improvements pertaining to kitting, lineside delivery to general assembly, milk-run preparation, and execution to provide a great customer experience. Assess material needs for assigned production areas throughout the shift and pull materials using an information system to support the production schedule.
Apidel TechnologiesLogistics and Program Support Manager Apidel TechnologiesLogistics and Program Support ManagerStanford, CAContractorOccasionally kneel/crawl, twist/bend/stoop/squat, grasp lightly/fine manipulation, and grasp forcefully, lift/carry/push/pull objects that weigh 21-40 pounds. Orchestrate end-to-end program delivery logistics across cross-functional teams and vendors, including facilities, catering, and event services.
LanceSoft IncLogistics Systems Analyst LanceSoft IncLogistics Systems AnalystHayward, CAFull timeKnowledge of database systems and data integrity: works with spreadsheets and databases to keep information organized and available for the team Attention to Detail: Ability to track and manage various documents and deadlines within the system. Understanding of Logistics and Supply Chain Processes: Knowledge of basic logistics processes such as Purchase Orders, Stock Transport Orders, and Delivery Management.
Artech LLCOperations Logistics Associate Artech LLCOperations Logistics AssociateSan Francisco, CA$30–$34.07 / hourAs an Operations Logistics Associate for manufacturing operations, you will be responsible for understanding and adhering to all warehouse processes, inventory integrity, and operational process improvements to provide a great customer experience. Assess material needs for assigned production areas throughout the shift and pull materials using an information system to support the production schedule.
InsperityNewLogistics Technician InsperityLogistics TechnicianSunnyvale, CAAs the Logistics Technician, you will support the Operations Manager with logistics processes, vendor management, and managing and maintaining communal logistics equipment. *All job offers are contingent upon passing a pre-employment drug screen (excluding Marijuana), airport background check, and clean driving record review.
ComriseNewOperations Logistics Associate ComriseOperations Logistics AssociateSan Francisco, CAAs an Operations Logistics Associate for manufacturing operations, you'll be responsible for understanding and adhering to all warehouse processes, inventory integrity, operational process improvements pertaining to kitting, lineside delivery to general assembly, milk-run preparation, and execution to provide a great customer experience. In this role, you'll support end-to-end material flow, maintain inventory accuracy, and contribute to process improvements that ensure efficient operations and a high-quality internal customer experience.
IntelliPro Group Inc.Logistics Coordinator IntelliPro Group Inc.Logistics CoordinatorSunnyvale, CAYou will regularly coordinate with your counterpart at the San Francisco hub to receive inventory transfers, execute RMAs, and occasionally drive parts between the two sites mid-day to prevent engineering delays. Hands-on Assistance: Perform basic physical tasks to unblock the engineering team, such as routing basic cables, swapping data SSDs, or assisting with cosmetic vehicle teardowns.
IntelliPro Group Inc.Logistics Assistant IntelliPro Group Inc.Logistics AssistantSunnyvale, CAYou will regularly coordinate with your counterpart at the San Francisco hub to receive inventory transfers, execute RMAs, and occasionally drive parts between the two sites mid-day to prevent engineering delays. Hands-on Assistance: Perform basic physical tasks to unblock the engineering team, such as routing basic cables, swapping data SSDs, or assisting with cosmetic vehicle teardowns.
eTeam Inc.Administrative - Logistics Associate III eTeam Inc.Administrative - Logistics Associate IIIBurlingame, CAReplenishment Strategies: Analyze sales trends and stock levels to execute timely product orders for retail stores, preventing stockouts and minimizing overstock situations. Exception Handling: Serve as the primary point of escalation for shipping delays, transaction errors, or receiving discrepancies, working directly with 3PL partners or internal warehouses to resolve issues quickly.
Service by MedallionNewSENIOR SHIPPING & RECEIVING SPECIALIST - MAIL & INTERNATIONAL LOGISTICS Service by MedallionSENIOR SHIPPING & RECEIVING SPECIALIST - MAIL & INTERNATIONAL LOGISTICSSan Francisco, CA$45–$55 / hourPosition Summary: The Senior Shipping & Receiving Specialist – Mail & International Logistics plays a strategic and hands-on role in overseeing and optimizing the flow of all incoming and outgoing shipments and mailroom operations. Must be able to read, write, and speak English sufficiently to communicate clearly with employees, visitors, delivery partners, supervisors, and coworkers, and to accurately complete system-based documentation and follow written procedures.
Terminal 49NewRemote CSM: Elevate Logistics Outcomes Terminal 49Remote CSM: Elevate Logistics OutcomesSan Francisco, CARemoteA leading logistics company is searching for a Customer Success Manager to enhance customer relationships and ensure successful adoption of services. The ideal candidate has over 4 years of experience in Customer Success, is detail-oriented, and possesses strong project management skills.
American Logistics AuthorityLogistics Coordinator (Work From Home) – $1,800 to $3,500 Weekly American Logistics AuthorityLogistics Coordinator (Work From Home) – $1,800 to $3,500 WeeklySan Francisco, CARemote$1,800–$3,500You'll play a key role in helping freight move efficiently across the country while building valuable experience in one of the fastest-growing fields in logistics. As a Remote Logistics Coordinator, you'll assist with scheduling, communication, and freight coordination between drivers and clients — all from home.
MSR-FSRLogistics Wafer Care- Day and Swing Shift MSR-FSRLogistics Wafer Care- Day and Swing ShiftSanta Clara, CA$45,500–$50,000The employee will inspect all wafers upon arrival from the freight carrier and compare paperwork to wafers and make a judgment that receiving or delivery is accurate. High school diploma or general education degree (GED); or one to 1 year related experience and/or training; or equivalent combination of education and experience.
FOUND RENTALS, INC.NewLogistics Assistant, Benicia, CA FOUND RENTALS, INC.Logistics Assistant, Benicia, CABenicia, CAFound Rental Co. is seeking a proactive, organized, and solutions-oriented Logistics Assistant to support daily dispatch operations, routing coordination, fleet readiness, and logistical execution across the business. The Logistics Assistant supports warehouse, logistics, field, and operations teams through administrative coordination, routing support, documentation management, and operational readiness tasks.
Veo - Operations CareersLogistics Service Provider - Berkeley, CA Veo - Operations CareersLogistics Service Provider - Berkeley, CABerkeley, CAThose tasks include, but not limited to, the opportunity to: Battery Swap - Our vehicles need a boost, and we rely on the partnership with our Booster to complete battery swaps between vehicles. At Veo, we are on a mission to end car dependency by making clean transportation accessible to all and advancing the next generation of fully electric micro-mobility systems.
Pinnacle GroupNewLogistics Analyst II Pinnacle GroupLogistics Analyst IISunnyvale, CAJob Description:* Logistics Coordinator* Sunnyvale, CA-94089 (Onsite)* Duration:12 MonthsSummary:* The Logistics Coordinator is responsible for the efficient and cost-effective coordination of inbound and outbound shipments, with a strong focus on international shipments and compliance.* International Shipment Management:* Manage all aspects of international shipments, including import/export documentation, customs clearance, and compliance with international trade regulations.*
EOSIT Logistics Warehouse Lead EOSIT Logistics Warehouse LeadNewark, CA$70,300–$71,000 / yearEOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.
TradeJobsWorkforceNewLogistics Coordinator TradeJobsWorkforceLogistics CoordinatorBerkeley, CACollaborates and communicates with logistics technicians, customer service representatives, quality personnel, and others involved in the shipment and receipt of products about information related to the shipment. Prepares hazardous waste shipments, including proper labeling of all hazardous waste.
EOSIT Logistics Associate EOSIT Logistics AssociateMenlo Park, CA$22–$22.50 / hourEOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. WHAT YOU WILL DO: As an IT Logistics Associate, you will play a critical role in managing high-value IT inventory, ensuring seamless logistics operations, and supporting technical troubleshooting across a range of devices.