Cost Optimization, Risk Mitigation & Supplier Performance: Deliver measurable annual savings via bid rotations, incentive renegotiation, surcharge control, right mode conversions (express deferred parcel LTL/freight when justified), packaging/DIM reduction, and reduced expedites/address-correction leakage; strengthen resiliency through dual-sourcing, peak capacity commitments, and contingency routing; own KPIs (on-time pickup/delivery, scan integrity, first scan time, claims ration, billing accuracy, tender acceptance, clearance cycle time, entry accuracy, duty/tax variance); lead QBRs; drive escalations, dispute, overcharge recovery and corrective plans. Strong working knowledge of NA parcel and express pricing mechanics (zone/weight, DIM weight, incentives, minimums, accessorial, fuel, peak/demand surcharges, residential and delivery area adjustments); working knowledge of international express products (time-definite, deferred, next-flight-out) and their interface with customs clearance; existing relationships across the NA parcel/express carrier base (integrators, regionals, and/or cross-border specialists) and licensed customs brokers preferred.