Assist guests with Mel Trotter scheduled activities by responding to requests, clarifying information, connecting with Triage and Case Management, and anticipating and meeting basic needs promptly (fresh clothing, footwear, water, food).Perform administrative duties using designated computer software systems, or another method to ensure guest and shift paperwork is completed timely and accurately. Knowledge and skills required for the position are:High School Diploma or equivalentPreferred, but not required, certification in CPR and First AidProficient in Microsoft Outlook, Word, and ExcelPreferred, but not required, experience in residential care, counseling, or crisis intervention Hours are ten hour shifts, four days a week including weekends.