This position requires the ability to read and interpret technical journals, financial reports, and legal documents; the ability to respond to common inquiries or complaints from residents, regulatory agencies, or members of the business community, and the ability to speak, understand and read the English language to the extent necessary to safely and properly care for residents. Reports relevant information to the Director of Nursing/designee including but not limited to interdisciplinary team functioning and communication, regulatory compliance issues, resident risk factors, changes in resident behavior, expressed dissatisfaction by resident or family, refusals of treatment, injuries, staff behavior, staffing needs, equipment and supply needs.