Colorado Springs, Colorado19 days ago
Partner with teams across Sales (e.g., lead scoring, next-best action), Customer Service (e.g., case deflection, sentiment analysis), Finance (e.g., revenue forecasting, fraud detection), Supply Chain (e.g., inventory optimization, ETA prediction), and Order Fulfillment (e.g., delivery risk modeling) to define impactful ML use cases. Design and implement supervised and unsupervised models for predictive analytics, including churn prediction, demand forecasting, renewal risk scoring, and cross-sell/upsell opportunity identification.