Requires proficiency in using computer systems and software to perform job function, including but not limited to, basic Windows PC, web browsing (i.e., Chrome, Internet Explorer, etc.), and Microsoft O Knowledge of other Microsoft Office applications, such as Word, Excel PowerPoint, Teams, and OneDrive is preferred. Coordinates with residents, families, providers, direct care professionals, and interdisciplinary team members to clarify care needs, connect resources, resolve service barriers, and support continuity of care.