What You'll Be DoingAssist customers by phone or emailAnswer questions and provide information about servicesResolve customer concerns with professionalism and empathySchedule appointments and coordinate service requestsDocument customer interactions accuratelyMaintain customer records and update account informationWork with team members to ensure customer satisfactionWhat You Bring1-year of customer service, call center, or administrative experience preferredStrong Communication and relationship-building skillsPositive attitude and problem solving-mindsetComfortable multitasking in a fast-paced environmentTech-savvy (mobile apps, CRM systems, and Microsoft Office)High school diploma (required)Bilingual a plusYou're a Great Fit If You:Enjoy helping peopleCommunicate clearly and professionallyStay calm under pressureHave a strong attention to detailsCan multitask and stay organizedAre comfortable using computers and office softwarePest control office experience (helpful)What we Offer:Competitive payMedical, dental, vision, HAS/FSA options401 (k) + company-paid life & disability insurancePaid training, PTO, and 8 holidaysCareer growth and advancement opportunitiesAbout Us:EnviroPest (Anticimex) is a trusted pest control leader with a strong focus on customer service, innovation, and employee growth. If you're a great communicator, enjoy finding solutions, and like helping customers feel heard and supported, this could be the perfect role for you.