SUPERVISORY RESPONSBILITIES: Generally, supervises between 3 and 10 technicians WORKING CONDITIONS: Exempt Working Conditions Frequently: Standing, walking, lifting up to 75 pounds over head, carrying up to 75 pounds, climbing a 40-foot ladder, balancing, stooping, kneeling, crouching, reaching, handling, talking, hearing, repetitive motion, eye/hand/foot coordination. INCUMBENTS ARE HELD ACCOUNTABLE FOR ALL DUTIES OF THIS JOB JOB SPECIFICATIONS Required Knowledge/Skills/Attributes Solid ability to provide excellent customer service and establish and maintain credibility and interpersonal relationships with diverse group of individuals (e.g., business leaders, colleagues, staff at all levels).