United Nations Federal Credit UnionSenior Third Party Risk Management Analyst United Nations Federal Credit UnionSenior Third Party Risk Management AnalystNew York, NY$105,000 / yearSupport the TPRM framework to ensure alignment with organizational objectives and regulatory requirements, with primary responsibility for tracking of end to end third party risk assessment process, which includes risk reviews, documenting findings in the risk register, coordinating follow-ups with the third parties and the business unit owners, and facilitating the collaboration and documentation of the related risk acceptance with the business unit owner.• • Collaborate with business unit owners to communicate findings, develop risk mitigation strategies, and provide insights that support the TPRM Framework.• Support ongoing monitoring and risk-remediation activities by assisting in tracking vendor exceptions and issues, updating risk profiles, and documenting remediation steps.•
The Graduate Center, CUNYFinance Reporting Analyst The Graduate Center, CUNYFinance Reporting AnalystNew York, NY$61,831–$76,937 / yearFull timeThe Graduate Center’s commitment to research and scholarship for the public good is exemplified by its more than 30 centers, institutes, and initiatives, including its Advanced Science Research Center (ASRC), a 200,000 square-foot facility in upper Manhattan, designed to promote collaboration among scientists in five areas of global research and innovation: nanoscience, photonics, structural biology, neuroscience, and environmental sciences. The Finance Reporting Analyst reports to the Accounting and Reporting Manager and is primarily responsible for all revenue and expense accounting at the Graduate Center for Tax Levy and Non-Tax Levy, including but not limited to Tuition and Fees and Adult Continuing Education (“ACE”).
United Nations Federal Credit UnionIT Analyst I -Support United Nations Federal Credit UnionIT Analyst I -SupportNew York, NY$82,000 / yearFunction as level II support for systems and applications administered, supported, or managed by the IT Application Management group.• Escalate incidents/potential problems to next level support or manager depending on nature of issue. Supports operational activities for various business units across the organization and provides application support for a wide range of banking systems, while maintaining the Credit Union’s commitment to delivering high-quality member service.
Staffing Solutions USABUSINESS ANALYST Staffing Solutions USABUSINESS ANALYSTNew York City, NY$80,000–$90,000 / yearFull timeUtilize Project and Portfolio Management (PPM) software for plans and project asset management, including charters, RACIs, diagrams, surveys, change requests, and provide formal and ad-hoc reports of project status as needed to the administration as well as project teams. Transition projects from PMO management to operational status through transparent processes, including capturing lessons learned results for effective future project management maturation.
TeleWorld SolutionsMarketing Analyst/Coordinator TeleWorld SolutionsMarketing Analyst/CoordinatorNJFull timeIn this role, you will play a key part in coordinating cross-functional initiatives, supporting sales and supply chain strategies, managing operational processes, and ensuring alignment across internal teams. You will help maintain the operational rhythm of the business by supporting presentation development, forecasting activities, vendor coordination, administrative functions, and day-to-day project management support.
JobotNewBusiness System Analyst JobotBusiness System AnalystOyster Bay, NY$100,000–$140,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. If you're a problem solver who loves to stay ahead of technology trends and can effectively communicate technical concepts to non-technical individuals, this could be the perfect opportunity for you.
Kforce Inc.Senior Tax Analyst Kforce Inc.Senior Tax AnalystNew York, NY$125,000–$149,500Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. private industry in-house tax (preferably with some exposure to real estate entities) Experience in managing large tax compliance processes and assignments.
Beta Search IncReporting Data Analyst – Property & Casualty insurance industry – data lineage, transformations, and business rules Beta Search IncReporting Data Analyst – Property & Casualty insurance industry – data lineage, transformations, and business rulesNew York City, NY$75–$77 / hourTemporaryContractorFull timeActs as a Subject Matter Expert (SME) on enterprise data warehouse (EDW) content and insurance source systems, ensuring accurate data interpretation, strong data lineage, and reliable, business-aligned reporting outputs. The Senior Reporting Data Analyst brings 13+ years of experience in enterprise data warehousing and reporting, with deep expertise in the Property & Casualty (P&C) insurance domain, especially Workers’ Compensation.
Kforce Inc.NewUnion Payroll Analyst Kforce Inc.Union Payroll AnalystNew York, NY$65–$70Maintain Payroll setup in ERP system for multiple union dues and contributions tables; This includes working with IT support for changes and testing. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs.
Kforce Inc.NewReinsurance Analyst - Ceded Treaty Focus - Hybrid Kforce Inc.Reinsurance Analyst - Ceded Treaty Focus - HybridNew York, NY$190,000–$250,000Work in partnership with Global Commercial Casualty Underwriting, Finance, Actuarial, and Claims to collect and analyze data, risk profiles, loss history, and submission information. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs.
STS Technical ServiecsNewAircraft CASS Analysts STS Technical ServiecsAircraft CASS AnalystsJamaica, NYAbout STS Technical Services: STS Technical Services is a Top 100 Staffing Firm that partners with leading aerospace, aviation, and defense companies to connect qualified professionals with exciting career opportunities across the U.S. Learn more and apply online at www.ststechnicaljobs.com. STS Technical Services is hiring Aircraft CASS Analysts in Jamaica, New York to support JetBlue’s Quality Assurance department by administering the Continuous Analysis and Surveillance System (CASS).
ECLARONewSr. Business Analyst ECLAROSr. Business AnalystNew York, NY$72–$84 / hourFor utility or power systems environments, support analysis related to operational workflows, outage management, grid operations, asset management, system integrations, or related business processes. Preferred Qualifications:Experience working in electric utility, transmission, distribution, outage management, energy management, asset management, or related power systems environments.
Vaco LLCNewBusiness Analyst Vaco LLCBusiness AnalystNew York City, NY$90,000–$105,000Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
ECLARONewJr. Business Analyst ECLAROJr. Business AnalystBrooklyn, NY$51–$60 / hourAbility to intrepid, modify and write scripts and SQL queries Apps/.NET Developer Azure Cloud Data Engineer Azure Databricks Azure Data Factory Azure logic App Power BI Report Server Python. Position Overview:Analyzes an organization or business domain (real or hypothetical) and documents its business or processes or systems, assessing the business model or its integration with technology with distinct deliverables to a solution.
Vaco LLCNewFP&A Analyst Vaco LLCFP&A AnalystStamford, CT$130,000–$140,000Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
Epitec, IncNewSupply Chain Analyst - Bilingual Korean/English Epitec, IncSupply Chain Analyst - Bilingual Korean/EnglishEnglewood Cliffs, NJ$33–$35 / hourThis role focuses on ensuring accurate forecasting, efficient order management, and on-time product delivery while collaborating cross-functionally to support business objectives. The ideal candidate thrives in a fast-paced environment, demonstrates strong analytical capabilities, and is proactive in identifying and resolving routine supply chain challenges.
Vaco LLCNewPrivate Wealth Compensation Analyst Vaco LLCPrivate Wealth Compensation AnalystNew York, NY$80,000–$100,000Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
Vaco LLCNewSenior Reporting Associate/Analyst (AUM) Vaco LLCSenior Reporting Associate/Analyst (AUM)New York, NY$100,000–$125,000Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. This role is responsible for producing and maintaining Assets Under Management (AUM), client flows, and revenue reporting to support senior leadership and key business teams.
Vaco LLCNewSenior Reinsurance Analyst Vaco LLCSenior Reinsurance AnalystNew York, NY$40–$50Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
Vaco LLCNewAccounts Receivable Analyst Vaco LLCAccounts Receivable AnalystLong Island, NY$80,000–$95,000Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. This role is responsible for maintaining accurate AR records, ensuring proper reconciliation between subledgers and the general ledger, and handling intercompany offset transactions with international entities.
ECLARONewNetwork Analyst ECLARONetwork AnalystWHITE PLAINS, NY$55–$60 / hourIT Network Services team has several Digitization projects and work efforts in 2023 including, but not limited to: Digital Worker Connect (DW Connect) Communications Back Bone Project Core IT infrastructure LEM Client Cloud migration activities Upgrade Operations Turrets & Call manager BAU activities including the IT Switch Refresh and Patch management. Expert Knowledge of CISCO WLC environment including 5500,2504,9800 WLC Expert knowledge in design and implementation of highly complex networks.
Vaco LLCNewMerchant Risk Analyst Vaco LLCMerchant Risk AnalystNew York, NYRemote$28–$30Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure.
Vaco LLCNewSenior Accounting Analyst Vaco LLCSenior Accounting AnalystNorwalk, CT$100,000–$115,000Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
ECLARODocusign Analyst ECLARODocusign AnalystWhite Plains, NY$1–$1 / hourDevelop and deliver comprehensive enduser training for Docusign CLM, including creation of training materials, job aids, demonstrations, and ongoing reinforcement sessions to support adoption and proficiency across business units. The Docusign CLM Analyst will support the Enterprise Business Systems team within the EPMO by providing daytoday functional and technical support for Docusign CLM and related contract lifecycle management technologies.
ECLARONewCustomer Solutions Project Analyst ECLAROCustomer Solutions Project AnalystWhite Plains, NY$1–$1 / hourThe Project Analyst will work closely with Client local government customers and contracted maintenance vendors to ensure streetlight outages and maintenance issues are properly identified, repaired, documented, and billed in accordance with applicable customer agreements and vendor contracts. Support the Business Development and Project Implementation teams by attending board meetings and hosting educational informational workshops/webinars for customers.
ECLARONewClinical System Analyst ECLAROClinical System AnalystFar Rockaway, NYUtilize good written and oral communication skills in carrying out own position responsibilities, tasks and activities, including all phases of documentation, interactions with vendors, users, co-workers, and management staff. Work independently and in a group as an IT Lead, prioritize tasks and respond appropriately to urgent needs or requests while meeting deadlines in a largely project-oriented work environment.
Levi, Ray & ShoupNewBusiness Analyst - Remote Levi, Ray & ShoupBusiness Analyst - RemoteNew York, NYRemote$80–$95 / hourThis role requires both technical oversight of the implementation and project leadership to help carriers make broader architecture choices and align our client’s system into the carrier’s overall technical environment. Make complex decisions over the right solution for the customer factoring in delivery capabilities, available data, advancements in technology, and expected market developments.
Benchmark Human ServicesNewBoard Certified Behavior Analyst (BCBA) Benchmark Human ServicesBoard Certified Behavior Analyst (BCBA)Stamford, CT$70,000–$85,000 / yearOur children services help babies and toddlers with disabilities or delays learn new skills that typically develop during the first three years of life including physical, cognitive, social/emotional, and communication skills. Our BCBA Team Coordinator will provide direct and indirect services to support families and team members in Benchmark’s Autism Birth to Three Program.
United RentalsSr. Analyst, Programming - Cloud BI United RentalsSr. Analyst, Programming - Cloud BIStamford, CTThis role will be assisting business users and Enterprise Reporting & Analytics team in the successful creation and delivery of Sigma/Tableau dashboards and reports for internal and external clients. Ability to work with report developers, data modelers and business analysts to ensure the BI functional infrastructure meets the design and delivery needs of the business projects.
ECLARONewMaximo Mobile Analyst ECLAROMaximo Mobile AnalystWhite Plains, NYPosition Overview:The IBM Maximo Mobile Project seeks a highly organized and self-motivated Analyst to provide crucial support for end users, troubleshooting issues, and assist in the development and modification of inspection forms related to Plant operations (Generation / Transmission / Substation Operator Rounds, Security Inspections etc.). Develop, revise and modify Maximo Inspection forms related to Plant operations (Generation / Transmission / Substation Operator Rounds, Security Inspections etc.) as assigned by the Maximo Inspection Form Review team.
US Tech SolutionsNewBusiness Analyst #26-12877 US Tech SolutionsBusiness Analyst #26-12877White Plains, NY$70–$70 / hourContractorFull timeUS Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. Success Metrics Definition - Defining AI performance KPIs such as accuracy, precision, business ROI, cost savings, or customer satisfaction improvements.
HEPCO, Inc.NewTransportation Analyst (On-site) HEPCO, Inc.Transportation Analyst (On-site)Jersey City, NJ$20–$25 / hourIncident Documentation: Generate entries into Transcom’s T-Rex platform, Everbridge/PA Alerts, U.O.C. Notifications, Daily Monitoring Reports, Incident Tracking Forms, and update real-time third-party mapping apps (e.g., Waze, TomTom) based on incident severity. Certifications: Candidates must obtain Certified International Municipal Signal Association (IMSA) Transportation Center System Specialist Level II and Incident Command System (ICS 100 and ICS 200) certifications within 180 days of hiring.
AtriumNewAccounts Payable Analyst AtriumAccounts Payable AnalystNew York, NY$3–$8 / hourFrom invoice processing and vendor management to reporting and reconciliations, you will help ensure smooth day-to-day accounting operations while supporting larger financial initiatives. Join a growing team where your work directly supports the heartbeat of the business while working alongside creative, energetic professionals who move as fast as the industry itself.
ECLARONewRevenue & Pricing Analyst ECLARORevenue & Pricing AnalystWhite Plains, NYAdvanced level knowledge of Microsoft Excel, including functions such as: pivot tables / charts, advanced sorting, VLOOKUP, match, offset, data linking to Access databases, import of data from Excel, CSV and other flat file formats. Collaborate in the execution of the rate setting processes, inclusive of performing impact analyses on costumer bills, gathering rate assumptions and inputs, developing supporting rate data, and verifying rate outputs for accuracy.
Tiger Global Management, LLCNewResearch Analyst Tiger Global Management, LLCResearch AnalystNew York, NYoccupation comprised of Investment Banking, priv equity, &/or public equity investing: evaluating industry & target company growth, risk & profitability lvls incl anlyzg fin'l statements, company valuations & public filings. Finance: Tiger Global Management, LLC seeks Research Analyst in NY, NY, to be responsible for researching, identifying, anlyzg, reporting on & monitoring investment opportunities, primarily in tech industry, in support of our portfolio managers.
Numerix LLCNewQuantitative Analyst Numerix LLCQuantitative AnalystNew York, NY$96,366–$100,000 / yearQuantitative Analyst(New York, NY) Work closely with cross-functional teams, including front office and risk management users to gather, analyze and document requirements for reviewing and analyzing derivative models for pricing and risk management. Send your resumes to Numerix LLC, Attn: HR, 100 Park Ave, 15th Fl, New York, NY 10017.
System OneNewBusiness Analyst System OneBusiness AnalystSummit, NJThis position will focus on gathering, analyzing, and translating business and data requirements to support system enhancements, integrations, and operational processes specific to life insurance products and workflows. System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America.
AtriumNewDistressed Analyst AtriumDistressed AnalystLittle Falls, NJ$170,000–$200,000 / yearOur client is a privately held, specialized finance firm focused on providing liquidity solutions to creditors holding claims against companies undergoing bankruptcy. By applying to this job, you agree to receive calls, AI-generated calls, text messages, and/or emails from Atrium and its affiliates, and contracted partners.
New York Life Insurance CompanyNewDirector, Loan Management New York Life Insurance CompanyDirector, Loan ManagementNew York, NY$150,000–$165,000 / yearLead, mentor, and develop a team of analysts responsible for the review and execution of borrower requests, including lease approvals, reserve disbursements, ownership transfers, insurance claims, easement requests, guaranty releases, and collateral substitutions, while building technical expertise in underwriting, loan administration, and credit analysis and supporting professional development. This role requires deep expertise in commercial real estate credit, strong leadership in managing and developing asset management professionals, and a proven ability to design and execute process improvement initiatives that drive efficiency and accuracy across operations.
New York Life Insurance CompanyNewManaging Director, Client Portfolio Management New York Life Insurance CompanyManaging Director, Client Portfolio ManagementNew York, NY$250,000–$300,000 / yearNYL PFI is a leading capital provider in the private placement and asset backed finance industries The primary focus of NYL PFI is the origination and management of corporate and infrastructure related debt investments across a variety of sectors, including expertise in sports, REIT, healthcare and utility industries. With over 60 years in business, New York Life Private Fixed Income (“NYL PFI”) is the Private Placement and Asset Backed investment arm of New York Life Investment Management (“NYLIM”), which is a wholly owned subsidiary of New York Life Insurance Company (“New York Life”).
US Tech SolutionsNewService Desk Analyst #26-12881 US Tech SolutionsService Desk Analyst #26-12881White Plains, NY$29–$29 / hourContractorFull timeThe Service Desk Analyst provides frontline technical support to end users by handling help desk requests through phone and email. This role is responsible for troubleshooting hardware, software, connectivity, and application issues while ensuring excellent customer service and timely issue resolution.
New York Life Insurance CompanyNewCorporate Vice President - Data Protection & Data Risk Management Lead New York Life Insurance CompanyCorporate Vice President - Data Protection & Data Risk Management LeadNew York, NY$147,500–$211,000 / yearThis position would lead a team of data governance analysts and engineers and collaborate with product managers, technology teams, data owners/steward from the business, data security team, risk, legal & compliance to deliver capabilities like data scanning for PII/PHI detection, data protection using tokenization/masking and data risk measurement, monitoring and mitigation, using platforms such as Atlan, DataBricks, Anomalo, Securiti.ai & other DSPM tools etc. • Collaborate with business data owners, stewards, data product managers, SMEs from Risk & Compliance, and data engineers to drive alignment on data protection goals and adoption of data protection tools and processes.
Infologitech IncOracle EBS Jr. Analyst Infologitech IncOracle EBS Jr. AnalystNewark, NJ$45–$50 / hourTemporaryContractorPer diemExperience with Full Implementation Life Cycle, Support and upgrade projects in Oracle SCM/Finance modules (INV, PO, Shipping Execution, OM, ISupplier, IProcurement, Sourcing, AP, GL, FA) with excellent command over P2P cycles, GL, Inventory Management. Skillsets preferred: SQL, SQL Developer, Oracle API, XML Publisher, TOAD, PL/SQL, Workflow, Oracle Forms, Integration, Bartender, Barcoding.
Welo DataDanish Data Labeling Analyst (Speech & Voice AI) Welo DataDanish Data Labeling Analyst (Speech & Voice AI)New York, NY$26–$28 / hourFull timeTo be considered, candidates must be located in or able to commute to one of the following cities: New York City, Seattle, Bellevue, Redmond, San Francisco, Sunnyvale, or Burlingame. Welo Data is looking for detail-oriented and reliable individuals to join our team as Data Labeling Analysts, supporting speech and voice AI systems.
Welo DataHungarian Data Labeling Analyst (Speech & Voice AI) Welo DataHungarian Data Labeling Analyst (Speech & Voice AI)New York, NY$26–$28 / hourFull timeTo be considered, candidates must be located in or able to commute to one of the following cities: New York City, Seattle, Bellevue, Redmond, San Francisco, Sunnyvale, or Burlingame. Welo Data is looking for detail-oriented and reliable individuals to join our team as Data Labeling Analysts, supporting speech and voice AI systems.
Lennar CorporationArea Sales Manager Lennar CorporationArea Sales ManagerOakland, NJLennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. May require the ability to work more than eight hours per day in the confined quarters of a construction trailer, the ability to operate a motor vehicle, read plans, climb stairs and ladders, bend, stoop, reach, lift, move and/or carry equipment which may be in excess of 50 pounds.
Genesis10Senior Data Analyst - Hybrid Genesis10Senior Data Analyst - HybridJersey City, NJTemporaryContractorFull timeRanked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.
Vaco LLCNewBusiness Development Director Vaco LLCBusiness Development DirectorNew York, NY$75,000–$85,000Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
Welo DataDutch Data Labeling Analyst (Speech & Voice AI) Welo DataDutch Data Labeling Analyst (Speech & Voice AI)New York, NY$26–$28 / hourFull timeTo be considered, candidates must be located in or able to commute to one of the following cities: New York City, Seattle, Bellevue, Redmond, San Francisco, Sunnyvale, or Burlingame. Welo Data is looking for detail-oriented and reliable individuals to join our team as Data Labeling Analysts, supporting speech and voice AI systems.
Welo DataCroatian Data Labeling Analyst (Speech & Voice AI) Welo DataCroatian Data Labeling Analyst (Speech & Voice AI)New York, NY$26–$28 / hourFull timeTo be considered, candidates must be located in or able to commute to one of the following cities: New York City, Seattle, Bellevue, Redmond, San Francisco, Sunnyvale, or Burlingame. Welo Data is looking for detail-oriented and reliable individuals to join our team as Data Labeling Analysts, supporting speech and voice AI systems.