The role also assists with key workforce planning activities, including personnel actions and onboarding workflows with the MTA People Department, maintaining recruitment and vacancy reporting, reconciling employee headcounts, monitoring attrition and overtime usage, updating organizational charts, and partnering with hiring managers to prepare recruitment packages and provide strategic guidance throughout the hiring process. Additionally, the candidate will assist with operational needs by driving special projects, validating data integrity, preparing executive‑level project summaries, contributing to budget, HR compliance, and workforce optimization initiatives, and actively participating in internal and external meetings to ensure action items are communicated, tracked, and completed.