The Director strengthens engineering leadership capacity, improves cross-team alignment, and enables the VP of Software Development to focus on enterprise strategy, partnerships, architecture, DevOps, and long-term technology direction while ensuring day-to-day software delivery remains disciplined, predictable, and aligned to business priorities. Establishes and operates a platform-owner model in which every platform has a named, accountable owner responsible for its roadmap, technical debt, lifecycle, and operational health; close current ownership gaps and reduce single-point-of-failure exposure across the platform portfolio (pharmacy systems, integration/ESB, workflow automation, marketplace, and RPA).